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Wolfchase Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,161 Reviews)
79
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Score Details

5 stars
82%
4 stars
10%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
280
Total ReScores™
4.9
ReScore™ Average
79
Net Promoter Score ®

Business Details

About

Wolfchase Hyundai is located in Memphis, TN. Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Wolfchase Hyundai is located in Memphis, TN. Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead.

Categories
Hyundai Dealer, Genesis Dealer, Auto Maintenance
Contact
(901) 435-9400
Open
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
7727 Hyw 64 Memphis, TN 38133
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,161 Reviews)
Write a Review
Recent Reviews
JD
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Julie D.
Olive Branch, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2024
10
Category: Service
Best Car-Buying Experience EVER!
Wolfchase Hyundai gave me the best car-buying experience EVER! I literally found a car on their website, made a quick phonecall, and had the car delivered to my driveway the same day -- all while sitting on the couch in my pajamas. Everyone I spoke with was so professional and easy to work with. Their new car manager Tony I. had me working with Amy M., and she was absolutely amazing! Amy was professional, confident, and very friendly, and she brought the car to us to help me surprise my daughter! She even came back to help explain all the onscreen controls. WOW! High praise for Amy, Tony, and Wolfchase Hyundai!
LC
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Leigha C.
Cordova, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/31/2024
1
Category: Service
Poor service because they rushed
I will never do business with Wolfchase Hyundai & I do not recommend this dealership. From the moment I stepped foot onto the dealership I had a bad impression. The first car salesman that approached me like he did not want to help me. After speaking with the sales manager, He paired me with another salesman. I went through and made a purchase on a car. 2 weeks later they tell me that they made a mistake that I have to return the car due to the title... I understand mistakes happen, but this was VERY inconvenient for me. Business was done so sloppy because they wanted to rush to make a dollar. 0/10
SC
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Sylvia C.
Olive Branch, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2023
10
Category: Service
BEST CUSTOMER SERVICE EVER!
We supposedly had a recall done by another Hyundai dealer and the high beam no longer worked. Made an appt to have someone check and was advised the other dealer never addressed the recall they stated on paperwork. Erin was so helpful in being honest of what the other Hyundai dealer didn't address and could've cost us money. But Wolfchase Hyundai did the recall update and high beams now working again. Hard to find honest people and grateful for this AWESOME experience!
DC
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David and Terii C.
Brownsville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2023
10
Category: Service
Buying a car without stress
Arrived early to test drive a 2023 Hyundai Tucson. It was a miserable day cold and rainy. A salesperson came out and greeted us almost immediately. We were given to Patrick Carodine as our previous help was not there today. Could not have gotten a more personable salesperson! We ended up buying the vehicle with Patrick helping us every step of the way. I have never experienced a “new car buying experience” that was this enjoyable. Special thanks to Devin Voyles and Rico Brown. Everyone was extremely courteous and friendly. Almost want to go back just to hang out with a great bunch of guys. Could not recommend highly enough.
CC
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Cary C.
Fort Oglethorpe, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2023
10
Category: Service
Sales and service
I've bought 2 vehicles from wolfchase and both experiences was great very professional from the service department to sells awesome people
DG
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David G.
Olive Branch, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2022
10
Category: Service
Recall
We had 3 recalls on our daughters car . They got them all done in a very short time . They explained everything to us and told us about how long it would take And then They got the job done great service department
DG
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David G.
Olive Branch, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2022
10
Category: Service
Buying new car
What a great place . They made the buying experience enjoyable everyone was so nice and a big thank you to Hayden moore and Joe wilder for everything you did . I would definitely recommend them to anyone thank you guys
LP
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Lisa P.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2022
10
Category: Service
Rico Brown made the finance part tolerable.:-)
This is the second time working with Rico and it has been great both times. Rico is kind, efficient, honest, humble, and good humored. I always hate this part of purchasing a new car, but Rico made it not only tolerable, but very pleasant. He had great advice and was always looking for things that would benefit me and my driving and financial experience. I totally trust Rico and advise people to head his way when they have questions about warranties, benefits, what coverage works, etc. He's very good at his job!
LP
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Lisa P.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2022
10
Category: Service
Sales experience with Brandon Evans was awesome.
I went there in a bad mood because I'd had some unlucky issues pop up with my Hyundai. Brandon was awesome and walked me through my options, including service and trade in advice. He helped me pick out a beautiful used Acura MDX for a great price! I really appreciated his good humor, flexibility, patience with my irritability, and expertise about the options available. Love me some Wolfchase Hyundai and loved working with Brandon Evans!
JB
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Joseph B.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2022
10
Category: Service
Excellent service for a first time buyer. 100% would recommend. Thank you Joe Wilder.
Outstanding customer service. Big shout-out specially to Joe Wilder he ensured I got everything exactly the way I wanted as it was my first vehicle purchase, and even went above and beyond to achieve it! Thank you :)
MP
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marty or sherry p.
Memphis, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/16/2022
0
Category: Service
TERRIBLE EXPERIENCE HERE!
NOTHING I was told was found to be true. Had to spend $3000.00 on repairs within 1st 30 days. Was told tag was transferring....lie! They ordered me a new one instead. The sales man "Howard" told me the vehicle had its 70,000 mile service - I proved that was a lie and had to tune-up, service transmission, and change filters ALL MYSELF cuz they told me 30 returns but when I tried to return...they asked me if I had that info in writing? CROOKED THIEVES! BEWARE AND BUY ANYWHERE BUT HERE!
DS
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Darryl S.
Oakland, TN
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
They always take care if any issues in a timely manner
EJ
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Eunicestein J.
Memphis, TN
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
The staff was courteous and worked with me to get the best deal
I got the car for my granddaughter. She loves it and that is what matters
KEITH D D. from Wolfchase Hyundai responded on 04/01/2022 02:39 PM

Gllad to hear

Keith Denison
Service Manager
901-435-9400
JS
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John S.
Cordova, TN
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Terrific customer service
This was my first time working with Jay Mann and the team in the Wolfchase Hyundai team, but I have heard a good friend sing his praises for some time. I know see why she is so very loyal to this team for her car needs. I received first-class service that far surpassed what I would have expected from a dealership. Really impressed!
LZ
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Lynn Z.
Memphis, TN
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Extremely pleased
I am extremely pleased with and appreciate the Wolfchase Hyundai team with the length they went to to address my automobile's issues and get a resolution. Kudos to Tyler and the young man who checked me in upon my arrival. I give you a "5 star rating" and a "10 on the recommendation rating." Many thanks to all of you and keep up the good work!
TYLER B. from Wolfchase Hyundai responded on 03/30/2022 09:38 AM

thank you for the feedback.

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