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SureCritic / Hyundai Dealer / Woodhouse Hyundai of Sioux City
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Woodhouse Hyundai of Sioux City

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(372 Reviews)
100
Write a Review
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Score Details

5 stars
74%
4 stars
14%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5
9
Total ReScores™
4.8
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Woodhouse Hyundai is your Sioux City, IA dealership. Come see us today and experience our excellent service first hand. Our technicians are trained and ready to keep your vehicle in top running condition. Woodhouse Hyundai is your Sioux City, IA dealership. Come see us today and experience our excellent service first hand. Our technicians are trained and ready to keep your vehicle in top running condition.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(712) 277-3221
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
2101 E 6th Street Sioux City, IA 51101
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(372 Reviews)
Write a Review
Recent Reviews
RP
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Ryan P.
Wayne, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
9
Category: Service
First Inspection
Had picked up my elantra from a separate dealer and took it here for oil change/rotation and inspection and gotta say the service was great. Sam (Samuel) gave an in depth overview of what needed to be looked at in the future with why they needed to be looked at/repaired as well as making a plan on what should be taken as priority versus stuff that can be pushed off for now.

Overall its the best dealer experience I've had and will be making the drive back for all my repair/maintenance needs moving forward.
Verified Customer
Sioux City, IA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mrs.
Thank you
Recommended
CV
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Connie V.
Sioux City, IA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Great and fast service. Friendly and courteous employees. Would definitely recommend.
Recommended
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 07/09/2020 11:36 AM

Thanks a lot for the 5 star review!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
RK
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Robert K.
Sioux City, IA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Good
g
Recommended
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 05/08/2020 02:39 PM

Thank you for the 5 star review!  We appreciate it greatly!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
JT
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Justin T.
Sioux City, IA
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2020
verified customerVerified Customer
Category: Service
Resolved my concerns quickly
I wrote a review under some ideals that woodhouse had done some damage to my vehicle. They promptly reached out to me and wanted to make the situation right. I had my car in the very next day and they addressed my concerns and I was satisfied. Thank you for being prompt even though my concerns were misguided! Just solidified my reason for buying 3 vehicles here!
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/13/2020
Service Type: Repair
Category: Service
Treated right but had some issues after
While driving my car it all the sudden threw a check engine light and went into limp mode, called service and they said they would be able to get the vehicle in that day however when I arrived they said they wouldn't be able to look at it until the next day. They did provide me with a loaner car which was appreciated however they didn't get to the car until 2 days later. They resolved the issue and let me know it was all good to go. Everything was fine but I started to hear scraping noises under the car while going up certain inclines and driveways. I looked under the car and realized that a couple of the panels (Which are basically cardboard) were torn and hanging down. I pulled the car up on ramps and looked closer and it looks like they tore the panels by the bolts instead of simply unbolting them. Not super happy about it but I hope they can remedy the situation.
Recommended
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 04/13/2020 10:00 AM

Justin -

My apologies for the recent visit.  I would love to get you back in so we could look at the under panels that you feel we damaged.  Mike (Our Hyundai Technician) is absolutely top notch, but mistakes can happen.  Give us a call and we can get you back it to have it looked at.  Thanks!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
HZ
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Henry Z.
Maurice, IA
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service
good service
Recommended
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 03/26/2020 09:07 AM

Thanks a lot for the 5 star review!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
MB
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Marlin B.
Dakota Dunes, SD
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick
EVERYONE was nice and met me at the door, ask if i wanted the car washed and showed me to the waiting room. Was very fast and no problems.
Recommended
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 03/19/2020 04:56 AM

Thanks a lot for the 5 star review!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Verified Customer
Sioux City, IA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Would recommend to friends and family
All around good service from pre sale to service visits.
Recommended
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 02/25/2020 11:21 AM

Thanks a lot for the 5 star review!  We appreciate it!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 03/09/2020 06:49 AM

Thank you for the 5 star review!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
JJ
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Jeanette J.
Burbank, SD
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
It's a go to for any repair for my Tucson
Great
Recommended
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 02/17/2020 04:48 AM

Thank you for the 5 star review! 

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
BM
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Bradley M.
North Sioux City, SD
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service at a reasonable price
They got me right in and got my oil change done. They also washed my car for free.
I'm very pleased.
Recommended
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 02/06/2020 04:52 AM

Thanks for the 5 star review

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
Verified Customer
Oto, IA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit without a scheduled appointment
Woodhouse Hyundai of Sioux City was able to help me with a tire issue. I arrived without an appointment and left about 30 minutes later with the repair completed and a quote for new tires. Very friendly and competent service was provided. Thank you!
Recommended
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 02/05/2020 12:52 PM

Thanks a lot for the 5 star review and the nice comments! 

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
PL
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Pat L.
Sioux City, IA
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great employees, olways willing to help. Never pushy!
Recommended
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 02/05/2020 12:52 PM

Thanks a lot for the 5 star review.  We appreciate it!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
BN
gravatar
Brad N.
Kingsley, IA
2018 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous and helpful service staff
Was treated well especially considering I did not purchase my car here.
Recommended
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 02/03/2020 04:33 AM

Thank yoiu for the 5 star review and nice comments

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
AG
gravatar
Amy G.
Sioux City, IA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding personal care
Outstanding personal care
Recommended
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 01/20/2020 05:42 AM

Thank you for the 5 star review!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
JT
gravatar
Jayden T.
Sioux City, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020
Friendly
Nice staff
Recommended
KIRK B L., Service Manager from Woodhouse Hyundai of Sioux City responded on 01/20/2020 05:42 AM

Thank you for the 5 star review!

Kirk Lilly
Service Manager
712-277-3221
kirk.lilly@woodhouse.com
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