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World Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(575 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

My staff and I are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.

We are located in the Parkville section of the west end of Hartford, just minutes from West Hartford downtown.

I’ve been My staff and I are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.

We are located in the Parkville section of the west end of Hartford, just minutes from West Hartford downtown.

I’ve been providing automotive repair service for this community and surrounding communities from this location over 30 years, first as a tech and then as owner of World Auto Service LLC in 1998. ...more

Categories
Auto Repair, Oil Change
Contact
(860) 232-0626
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
12 S Whitney St Hartford, CT 06106
Get Directions
World Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(575 Reviews)
Write a Review
Recent Reviews
BJ
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Brigitte J.
Hartford, CT
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Good service accommodating staff
I have gone to World Auto on several occasions and each time I have been treated well and the work was worth the money. I appreciate the owner and I appreciate the workmanship.
DD
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Dee Alba D.
Hartford, CT
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great Service!
Worked on a problem with my car. They told me it was a two day job surprised me with it 1 day and half. Great communication always finds out the problem before pricing.
Verified Customer
Bristol, CT
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
World Auto diagnosed and made repairs as indicated by Service Engineer light. Fuel issue distribution issue was resolved.
The vehicle was left at the shop overnight and all problems that were diagnosed were repaired including wheel bearings.
AV
Ana V.
Newington, CT
Volvo S80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Excellent Service
I’m so happy with the diagnosis. Excellent service very kind.
LS
Lisa S.
West Hartford, CT
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Great value great advice
World Auto is reliable and provides good value.
MC
Melissa C.
Newington, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
9
A satisfied customer!
Good communication and customer service! Kept me informed of all work needed and what was urgent or not urgent.
MP
Marcelo P.
West Hartford, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
I highly recommend them
Great service. Great professionals. I like their honesty.
AT
Abdul T.
Hartford, CT
Subaru Outback (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Best place to go
I couldn't ask for better people to work on my vehicle. Nelson his guys always do a great job always honest, and go far beyond the call when something's wrong with one of my vehicles thanks Nelson.
BJ
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Brigitte J.
Hartford, CT
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
9
Worthy of the Money
Brought in my 2014 Nissan Sentra my front brake pads were replaced, the shoes to the rear drums were replaced. It didn't cost me an arm and a leg, they even topped off my oil Even though I'm not ready for an oil change yet. I feel confident that I got my money's worth and I appreciate Nelson and his crew I am learning to trust him as my mechanic.
AM
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Antonio M.
West Hartford, CT
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Wiper motor - Transmission
My car have been fixed appropriately and get done in the right time . I recommend this mechanic
JU
Jose U.
Hartford, CT
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Muy buenos
Excelente servicio saben tratar a la gente
AK
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Anna-Maria K.
Coventry, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
10
Excellent prompt service
I called Nelson at World Auto and he fit me in the next day. He solved the problem soon after and also told me my windshield wipers were shot and replaced for me . This is the second time I have had issue with my car and am very happy with service. Nelson always lets me know upfront about what the car needs 5 stars!
WO
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William O.
Hartford, CT
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
I know who to call with car trouble
I can be assured that World auto will address my car needs in a timely fashion, and make final repairs approved. That’s the main reason why where there’s a problem with my cars. I call World Auto for guidance in the best direction to go. Thank you World Auto for keeping my vehicles on the road.
FD
Francoise D.
Hartford, CT
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Lifesaver!
Nelson is the kindest, most professional and honest mechanic I know. The entire staff is always professional and kind. My car was serviced promptly and efficiently. Thank you!
JC
Juan C.
Bristol, CT
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
My experience
My experience with World Auto has always been a positive one. They are very accommodating, professional, and they get the job done. I recommend them to all my friends and family.
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