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Wrightsboro Tire And Auto

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(143 Reviews)
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Score Details

5 stars
83%
4 stars
11%
3 stars
4%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores™
5.0
ReScore™ Average

Business Details

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(910) 762-2499
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2737 Castle Hayne Rd Athos Rostan Wilmington, NC 28401
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Wrightsboro Tire And Auto's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(143 Reviews)
Write a Review
Recent Reviews
DW
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Diane W.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2016
Have they closed?
We have used Wrightsboro Tire and Auto for several years, but arrived this afternoon to find the doors locked and the phone number disconnected. No sign to indicate what had happened.
Recommended
LN
Lynn N.
North Carolina
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2015
verified customerVerified Customer
Category: Service
Lynn said everyone was very kind and helpful.
Recommended
JL
Jon L.
Castle Hayne, NC
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2015
verified customerVerified Customer
Category: Service
Jon said this business provided him with good service. He has been going to them for 10 years.
Recommended
TF
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TERRY F.
Wilmington, NC
Oldsmobile Aurora
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2015
verified customerVerified Customer
Consistently good service
Called for a tire repair. They were very busy, but Tos was still able to work in my tire repair with minimal wait. Thanks, Tos and Team.
Recommended
WL
Walter L.
Castle Hayne, NC
Mazda 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2015
verified customerVerified Customer
Category: Service
Walter said the facility is the best in town. He has and will continue to recommend them to everybody.
Recommended
Tos R. from Wrightsboro Tire And Auto responded on 10/09/2015 11:57 AM

Walter:
My front manager Jessica will also respond to you but as the owner of Wrightsboro Tire & Auto, I wanted to write and thank you for your fine comments.  Our goal here is 100% customer satisfaction we will never compromise on treating all our customers as we would want to be treated.  It is always a pleasure to read comments like yours because this tells me that all of us here WTA have done our job!
Tos Rostan, Owner

WR
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WILLIAM R.
Wilmington, NC
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2015
verified customerVerified Customer
courteous and knowledgeable people.
I had a problem with my wife's car that I considered very dangerous. She was driving along at 55 mph and the car came down to 30 mph and started pulling to the right. I started out by calling the local Chevy dealership just to get some idea of what may cause this. After calling 2 dealerships and about 5 repair shops all I got from them was bring it in and we will pull the codes and tell you what is wrong. I kept telling them there were no codes. One transmission shop took the time to listen and gave me some advice. Greenfield Transmission. Since they were across town from me I was concerned there would be a risk in going that far. I called Wrightsboro Tire and Auto. A company I had used before with complete satisfaction. They listen to me and made me feel like they would do everything possible to repair the problem. By listening and keeping me informed they insured me they were doing everything possible to repair the problem. The waiting room is roomy and comfortable. The staff is great.
Recommended
Jessica B. from Wrightsboro Tire And Auto responded on 10/07/2015 04:41 AM

Mr. Reaves! 
It was such a pleasure meeting you yesterday! We hope that the throttle body cleaning really did the job! It is worth a try! Be sure to keep an eye on the Tahoe and if it doesn't solve the problem you give me a call directly and we will get you in as soon as possible! We love to help in any way we can and we want to make sure you and your wife are both safe!!! Thank you so much for bringing it by and we're glad we could help! Give us a call if you ever need anything else in the future or another issue comes up! 

Thanks again! 
Jessica Bauer - Service Writer
Wrightsboro Tire and Auto 
910-762-2499

MB
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Maduka B.
Leland, NC
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2015
verified customerVerified Customer
Fair and honest
Great service
Recommended
Jessica B. from Wrightsboro Tire And Auto responded on 10/07/2015 04:38 AM

Thank you for bringing by your new vehicle Mr. Ballard! We love to help in any way we can! Please do not hesistate to give us a call if there is anything you need! 

Thanks again! 
Jessica Bauer - Service Writer
Wrightsboro Tire and Auto 
910-762-2499

PO
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PETER O.
Wilmington, NC
Chevrolet Silverado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2015
verified customerVerified Customer
Thorough, knowledeable, courteous service
NO HIGH pressure to try to sell other services, in fact the tech recommended keeping an eye on tires & NOT replacing at this time.
Recommended
Jessica B. from Wrightsboro Tire And Auto responded on 10/01/2015 07:20 AM

Thank you for the awesome review Mr. OBrien! You are a pleasure to serve! We will assist you in any way and give us a call when you are ready for those tires! 

Thanks again! 
Jessica Bauer 
Service Writer - Wrightsboro Tire and Auto 
910-762-2499

WG
William G.
Leland, NC
Hyundai XG300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2015
verified customerVerified Customer
Category: Service
Spoke with Brenda. She said William was satisfied with the work that was done.
Recommended
Jessica B. from Wrightsboro Tire And Auto responded on 10/01/2015 07:22 AM

Thank you Mr. Green! We hope you are enjoying your new tires! If there is anything you need in the future please give me a call! 

Jessica Bauer 
Wrightsboro Tire and Auto 
910-762-2499

MM
Marvin M.
Rocky Point, NC
Chrysler Town
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2015
verified customerVerified Customer
Category: Service
Marvin said the business provided good service.
Recommended
Jessica B. from Wrightsboro Tire And Auto responded on 09/29/2015 04:59 AM

We enjoy your visit every time you swing by Mr. Marley! You are a pleasure to work with! Give us a call if we can assist you in any way! 

See you soon! 
Jessica Bauer 
910-762-2499

GH
George H.
North Carolina
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2015
verified customerVerified Customer
Category: Service
Spoke with Teresa. She said she is very happy with the service. They were great and they did a great job all around.
Recommended
Tos R. from Wrightsboro Tire And Auto responded on 09/12/2015 03:07 PM

Teresa:

Many thanks for your review!  I take great pleasure in what I do and I know that customer service is always number one in terms of any successful business.

We value you as a customer and I would ask that you contact me if ever there is ANY problem that I need to resolve.  We should have an estimate for your Jeep on Monday of the coming week.

Sincerely yours,

Athos (Tos) Rostan, Owner

JG
John G.
Castle Hayne, NC
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2015
verified customerVerified Customer
Category: Service
John said they were very helpful and the vehicle was ready on time. He stated he was very happy with he outcome.
Recommended
Jessica B. from Wrightsboro Tire And Auto responded on 09/29/2015 05:02 AM

Thank you Mr. Graham we strive to provide you quality service every time! If there is anything I can do to help in the future please do not hesistate to give me a call directly! 

Thanks again! 
Jessica Bauer 
Service Writer 
Wrightsboro Tire and Auto 
910-762-2499

MP
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MICHAEL P.
Wilmington, NC
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2015
verified customerVerified Customer
Good Service
I came in with my Toyota Prius for a state inspection. I must have arrived at a good time because my inspection was completed within 25 minutes of my arrival. I was very happy with the quick service.
Recommended
Jessica B. from Wrightsboro Tire And Auto responded on 09/01/2015 10:00 AM

Hello Mr. Pope!
We do appreciate your service and we strive to provide quick and excellent service every time! We hope we can take care of you in the future with anything you may need! You can give me a call directly if you have any questions! 

Thanks again! 
Jessica Bauer 
Wrightsboro Tire and Auto 
910-762-2499

KB
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KATHLEEN B.
Rocky Point, NC
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2015
verified customerVerified Customer
great service
I am never disappointed with the service. They always discuss exactly what needs to be done in advance
Recommended
Jessica B. from Wrightsboro Tire And Auto responded on 08/19/2015 04:30 AM

Thank you Mrs. Breen! 
It is a pleasure working with you every time! If there is anything you need please never hesitate to give me a call directly! We hope to see you soon! 

Thanks again! 
Jessica Bauer - Service Writer
Wrightsboro Tire and Auto
910-762-2499

KS
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KEN S.
Leland, NC
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2015
verified customerVerified Customer
Best in Area
Courteous, friendly and professional service.
Recommended
Jessica B. from Wrightsboro Tire And Auto responded on 08/17/2015 05:36 AM

Thank you Mr. Schradin! 
We appreciate your business and enjoy visiting with you every time! We hope you have a great summer!

See you soon!
Jessica Bauer - Service Writer
Wrightsboro Tire and Auto
910-762-2499

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