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Xpertech Car Care

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4,548 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Xpertech Car Care is a locally owned auto service center just east of Asheville since 1999. At Xpertech we provide a wide range of automotive repair services for your convenience, because we want to keep you as a loyal customer we treat you like family. If you want honest car service that you can trust give Xpertech a try. Xpertech Car Care is a locally owned auto service center just east of Asheville since 1999. At Xpertech we provide a wide range of automotive repair services for your convenience, because we want to keep you as a loyal customer we treat you like family. If you want honest car service that you can trust give Xpertech a try.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(828) 298-3612
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1295 Tunnel Rd Asheville, NC 28805
Get Directions
Xpertech Car Care's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4,548 Reviews)
Write a Review
Recent Reviews
Verified Customer
Asheville, NC
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Always the Best!
Thank you for the fast and reliable service. We have been coming to your shop for many years!
MH
MIKE H.
Asheville, NC
Chevrolet Astro Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
A True Asset to Asheville
In life, you need Teachers, Doctors an First Responders.
Xpertech is all of these combined fir my vehicles.
It's amazing to have vehicle repairs in my home of Asheville that I can trust for honesty, expertise and always being treated with respect.
I've lived in many cities, owned 81 cars, trucks, vans in my life.
Never had a shop available like Xpertech. The most knowledgeable intake staff of four... wonderful people. 15 top flight mechanic if all possible skills. And the leader of the organization is Mr. Spock and Captain Kirk combined.
Kevin runs this place like a well oiled machine. If only our City and Country could emulator Xpertech!
Thanks for your Kindness ~~~
JA
gravatar
James A.
Asheville, NC
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
This shop continues to shine
I recently had work done on an old Jetta and these guys spent a lot of time actually making a custom part when the one I ordered turned out to be insufficient. They bend over backwards to get the job done, it's as if they can't resist a hard challenge. I've been turned away by other shops who had a lot less grit, old VWs aren't easy to fix. Kevin and his team are rock stars, highly recommended!
Ben F. from Xpertech Car Care responded on 05/01/2025 12:50 PM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

LG
gravatar
Linda G.
Black Mountain, NC
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Just the best!!!
Always excellent service…nobody better!!!
Ben F. from Xpertech Car Care responded on 05/01/2025 12:51 PM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

MK
MEGAN K.
Black Mountain, NC
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Always the best service and teachers!
I’ve been going to Xpert Tech for more than 20 years. The Team is amazing- from Ben at the front desk, knowledgeable and fun, to owner Kevin who orchestrates the place like a masterful conductor- always helping to keep my car in working order.
Ben F. from Xpertech Car Care responded on 05/01/2025 12:51 PM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

PI
PAA I.
Asheville, NC
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Alternator
Called in, showed up, parts were ordered, came back after an hour and all was good. :-)
Ben F. from Xpertech Car Care responded on 05/01/2025 12:51 PM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

KS
Kai S.
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Xpertech is always so good to us!
My mom has been going to xpertech long before I even owned a car. She trusted them completely, and I've been proven time and time again to do the same. They always provide honest feedback, and always keep their prices as affordable as they can. What a dream team! Big thanks to Ben and the rest of the Xpertech team!
Ben F. from Xpertech Car Care responded on 05/01/2025 12:51 PM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

Verified Customer
Asheville, NC
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Excellent car care
Friendly staff, competent mechanics, honest people. Kevin is the best!
Ben F. from Xpertech Car Care responded on 05/01/2025 12:51 PM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

TV
Tom & Joy V.
Asheville, NC
Lexus GX 460
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Rear brake replacement
Xpertech always does a great job. Got me in and out in one morning with an appointment. I always trust them to treat me fairly and do exemplary work. Kevin is the best!
Ben F. from Xpertech Car Care responded on 05/01/2025 12:51 PM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

ES
ELAINE S.
Asheville, NC
Nissan Kicks
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Met all my car needs
From time I opened the door I heard ,welcome ,how can we help you?I stated what symptoms (im a nurse)! My car was showing,and the rest is history..my car is fixed .thank you
Ben F. from Xpertech Car Care responded on 05/01/2025 12:51 PM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

CS
Clay S.
Fairview, NC
Mercedes-Benz SLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Best Service
Kevin and team are professional and explain everything where the customer can understand what is needed. They never push any work or parts.
Ben F. from Xpertech Car Care responded on 05/01/2025 12:51 PM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

Verified Customer
Asheville, NC
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Brakes
Thanks!
Ben F. from Xpertech Car Care responded on 05/01/2025 12:51 PM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

Verified Customer
Asheville, NC
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Service
Very good service. Friendly atmosphere
Ben F. from Xpertech Car Care responded on 05/01/2025 12:51 PM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

Verified Customer
Asheville, NC
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Always, always appreciate Xpertech
10 years of outstanding service.

A truly great group of people. I trust them.
They don’t recommend all the ’extra’ work, are terrific with giving timelines when work will be needed.

Prices are fair.
Ben F. from Xpertech Car Care responded on 05/01/2025 12:51 PM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

CD
CEDRIC D.
Asheville, NC
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Side mirror repaired
Took all of about 20 minutes. I was very pleased.
Ben F. from Xpertech Car Care responded on 05/01/2025 12:51 PM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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