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Young Guns Auto

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(422 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

Contact
(940) 442-1325

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
700 S Stemmons Frwy Sanger, TX 76266
Young Guns Auto's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(422 Reviews)

VT
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Vicki T.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2022
10
. We are a Young Guns client for life!!
Took my 2011 Dodge Avenger to Young Guns Automotive for some repairs we had used them several times for oil changes and other small things my car was in bad shape the air didn't work very well and the catalyst converter was toast I must say Young Guns. knows there stuff my car runs like its brand new they did a awesome job and we will never go anywhere else for car repairs and I felt they were very reasonable for all the work that was done and I definitely don't fill like I got ripped off Ben the owner and his employees are great people and did a great job!! Thanks Young Guns

CD
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C D.
Sanger, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/14/2022
0
Very sneaky
I signed a paper for a estimate that cost $20. When i got in, the guy behind the counter tried to argue with me and say that the estimate was $120. I asked for my signed copy and i was right. $20. The guy did not like that and ended up only charging me $20 after i pushed back. He was very reluctant to do so and keep saying rude things under his breath. Truth be told, i would have paid the $120 as long as it went to the repairs but he was so sneaky about it that i took my vehicle and ran. Before going here, i was warned not to go to young guns but i was in a pinch and Randy’s is on vacation. My advice, don’t stop here

HR
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Hoyt R.
Sanger, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/16/2021
Incomplete repair/rude customer service
I took my car because the a/c fan did not work. Scott, at the front desk was helpful/ informative when I brought the car in. Parts were ordered and delivered from Dallas. Repair was 'completed' by the end of the day. So far, so good. When I arrived to pick up my car, Scott wanted to run my card for payment. I asked to start the car and see that the fan was working. Scott became offended and told me I was questioning his integrity. I repeated that I wanted to know the fan worked. Scott angrily went to the car and we turned on the car. The fan worked. It was set on 3 of 4 speeds. We returned to the office and I paid almost $500 for the repair. After paying, I told Scott I believed that his response to my request to know the fan worked was inappropriate. He told me that NONE OF HIS CUSTOMERS EVER ASKED TO BE SHOWN THE THE REPAIRS WERE DONE CORRECTLY AND IF I DIDN'T LIKE IT NOT TO COME BACK. When I started my car to leave, I turned the fan to 4(high). NOTHING. I returned to the office and asked why there was no high fan. Scott's reply was that it was the fan switch and was not part of the repair that I authorized.
REPAIR OF A/C FAN CANNOT POSSIBLY NOT INCLUDE REPAIRING THE SWITCH.
I will not return to Young Guns Auto Repair in Sanger TX. I will definitely steer all who ask me away from Young Guns Auto Repair in Sanger TX.
Anyone who pays for any Auto repair anywhere and does not ask to check it out before paying is making a big mistake.
Anyone who takes their car to Young Guns Auto Repair in Sanger TX is making a big mistake.
I am not questioning Scott's integrity. He has none to question.
Not Recommended

FK
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floyd k.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021
verified customerVerified Customer
The work was done professional and promptly. I received a very courteous reception.
Very courteous, professional service. Would recommend this business to others.
Recommended

MB
Marsh B.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
verified customerVerified Customer
Category: Service
Marsh said that he appreciates their prices, responsiveness and quality work,
Recommended

NB
Nicole B.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2021
verified customerVerified Customer
Category: Service
Nicole said the business has great customer service. The gentleman at front desk and, mechanic was wonderful, thoughtful and patience plus the overall experience.
Recommended

LC
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larry c.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
verified customerVerified Customer
Air Conditioning Service
This is my first visit to Young Guns. Treated professionally. My vehicle was serviced in a timely manner and at an affordable price.
Recommended

BZ
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brett z.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
verified customerVerified Customer
Great prices for great service.
They provide a great service at a fair price. Definitely recommend them.
Recommended

NP
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nick p.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
verified customerVerified Customer
Great Customer Service
Great work at an affordable price
Recommended

Verified Customer
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2021
verified customerVerified Customer
QUICK
They were quick courteous polite and very knowledgeable!
Recommended

RT
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roy t.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
verified customerVerified Customer
Engine replacement
Great service
Recommended

EL
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elizabeth l.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
verified customerVerified Customer
Young Guns Auto are the only one's we have work on our vehicles. They are very professional, are very kind, and and honest.
Thank you Young Gun's for all you have done for us. Y'all are awesome.
Recommended

Verified Customer
Argyle, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/04/2021
verified customerVerified Customer
Horrible
Took my truck here to get oil leak fixed, they “fixed” it I had to take it back to them 3 other times for them to re work there work to try and fix the leak which they never got it fixed! Told me the work has 1 year warranty which they did not stand by. Tried charging me twice for a rear main seal fix which wasn’t fixed the first time I paid them. Horrible communication, they don’t care about there customers and they don’t know what they’re doing! All they did was mess up my truck more then it already was. Wasted my time and money, DO NOT TAKE YOUR VEHICLE HERE!
Not Recommended

RS
Robert S.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
verified customerVerified Customer
Category: Service
Robert said the staff treated him very well and they provided a fast and friendly service.
Recommended

PG
Pat G.
Saint Jo, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
verified customerVerified Customer
Category: Service
Pat said the business did exactly what they said they were going to do, at a reasonable cost, and his vehicle is running great now.
Recommended
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