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Zeigler Hyundai of Racine

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,543 Reviews)
68
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
120
Total ReScores
4.8
ReScore Average
68
Net Promoter Score ®

Business Details

About

Zeigler Hyundai of Racine is staffed with factory certified technicians who provide quality Hyundai repair and maintenance. Zeigler Hyundai of Racine is staffed with factory certified technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(262) 884-7575

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
13313 Washington Ave Mount Pleasant, WI 53177
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,543 Reviews)

JH
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J H.
Burlington, WI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/11/2024
3
Category: Service
Snails pace!
Not an amazing experience! We were first greeted/told that a clear coat had been applied..and we should pay for it ..then a lojack device was inplanted in all the cars we needed to pay for that also!...1500 bucks right outta the gate! So the advertised price of the car just went up! The 4 hour marathon was just starting of waiting/wondering if there will be an end. After an hour of sitting..I looked around to see we were the only customers there. You would think it would be a faster process with just one...not in the car biz! Anyway..I waited hoping something might happen..it didn't..then I started getting a bit anutcy!..still nothing..then at the 3 hour mark things trickled in slowly..at the 4 hr mark we were wrapping it up!..it looked like the end was near...as I pulled away I looked at the gas...enough to get home!...glad im gone..and I don't have to do that for a long while!!

JH
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J H.
Burlington, WI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/11/2024
3
Category: Service
Snails pace!
Not an amazing experience! We were first greeted/told that a clear coat had been applied..and we should pay for it ..then a lojack device was inplanted in all the cars we needed to pay for that also!...1500 bucks right outta the gate! So the advertised price of the car just went up! The 4 hour marathon was just starting of waiting/wondering if there will be an end. After an hour of sitting..I looked around to see we were the only customers there. You would think it would be a faster process with just one...not in the car biz! Anyway..I waited hoping something might happen..it didn't..then I started getting a bit anutcy!..still nothing..then at the 3 hour mark things trickled in slowly..at the 4 hr mark we were wrapping it up!..it looked like the end was near...as I pulled away I looked at the gas...enough to get home!...glad im gone..and I don't have to do that for a long while!!

JJ
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james j.
Waterford, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/08/2023
0
Category: Service
difficult to deal with
Trying a life time Hyundai customer and giving demands is NOT good business. I will NOT step foot in that dealership with the treatment I received.

BN
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Bria N.
Sturtevant, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2023
10
Category: Service
Thank you Sam!
Have been coming for years. Had a great experience every single time with Sam.

Verified Customer
Waterford, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
All-around professional.
From scheduling to check-in to estimation of service:excellent.

AF
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Ashley F.
Racine, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good Service as always.
You guys and gals are the go to.
Thank you for servicing my car.

Verified Customer
Kenosha, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Excellent Service
Personable, fast, efficient and comprehensive service.

DG
gravatar
David G.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
Fast friendly service had plenty of openings for service unlike other Hyundai dealerships near me. Always going to get service and everything at Zeigler Hyundai in Racine.
Adrian B., General Manager from Zeigler Hyundai of Racine responded on 04/11/2022 12:57 PM

From all of us at Racine Hyundai, welcome to our family! Thank you so much for your service visit of your new Hyundai. We value your time and effort for going an extra mile to support us. You make us want to work harder and better.



Thank you again for choosing Racine Hyundai, we hope to hear from you again soon!

Your friend,

Racine Hyundai

 

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

Verified Customer
Racine, WI
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Quick to Fix a problme
Had an issue with service that was done to my car. Called and explained, they were very apologetic and had me bring it right. They corrected everything and detailed my car (exceptional job on the detailing). Everybody makes mistakes, its how one reacts when they do - they were quick to correct.
Adrian B., General Manager from Zeigler Hyundai of Racine responded on 04/11/2022 12:58 PM

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.

Again, thank you so much. Please let us know if there’s ever anything you need.

Your Team at Zeigler Hyundai of Racine.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

AW
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Anne W.
Racine, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2022
Service Type: Maintenance
verified customerVerified Customer
7
Category: Service
Personnel found some needs & explained necessity of work!
Wash was not thorough. It was quite dirty!
EDWIN R. from Zeigler Hyundai of Racine responded on 04/08/2022 12:01 PM

I apologize for any inconvenience this may cause and appreciate your understanding. Someone from my team will reach out to you soon.


EW
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Eric W.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great to do business with
The service department is awesome. They get our cars in and out very quickly. I have to drive from milwaukee because the local dealer is always 2-3 weeks booked out. I will always come here for service.
Adrian B., General Manager from Zeigler Hyundai of Racine responded on 04/07/2022 07:59 AM

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.

Again, thank you so much. Please let us know if there’s ever anything you need.

Your Team at Zeigler Hyundai of Racine.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

JD
gravatar
James D.
Grayslake, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Had my 2022 Palasade in for service.
I had a very good experience getting my 2022 Palasade serviced for it's 7500 mile service. Quickly made an online appointment a week ahead via their website off my phone. Had a great very fast, fifty minutes at dealer to have it completed. Was surprised at the very polite and quick in and out.
Adrian B., General Manager from Zeigler Hyundai of Racine responded on 04/07/2022 07:59 AM

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.

Again, thank you so much. Please let us know if there’s ever anything you need.

Your Team at Zeigler Hyundai of Racine.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575
Adrian B., General Manager from Zeigler Hyundai of Racine responded on 04/07/2022 07:59 AM

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.

Again, thank you so much. Please let us know if there’s ever anything you need.

Your Team at Zeigler Hyundai of Racine.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

SJ
gravatar
Sam J.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent service
I will definitely recommend to everyone. David helps me a lot and very patiently answer all my questions. Thank you
Adrian B., General Manager from Zeigler Hyundai of Racine responded on 04/06/2022 06:53 AM

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.

Again, thank you so much. Please let us know if there’s ever anything you need.

Your Team at Zeigler Hyundai of Racine.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

TR
gravatar
Tony R.
Oak Creek, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great turnaround on a bad situation
My Sonata had a recalled engine and stopped working one day. I called Ziegler and they helped me get a tow, setup a rental and replaced the engine in 3 days. I thought it would have taken weeks. Excellent service.
Adrian B., General Manager from Zeigler Hyundai of Racine responded on 04/06/2022 06:53 AM

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.

Again, thank you so much. Please let us know if there’s ever anything you need.

Your Team at Zeigler Hyundai of Racine.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575

Verified Customer
Racine, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
great experience
A great car and good work done on it
Adrian B., General Manager from Zeigler Hyundai of Racine responded on 04/06/2022 06:54 AM

I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.

Again, thank you so much. Please let us know if there’s ever anything you need.

Your Team at Zeigler Hyundai of Racine.

Adrian Basich
General Manager
Genesis of Racine

Racine Hyundai

262-884-7575
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