2023 Genesis GV80

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(278 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(278 Reviews)

LA
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Leonard A.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/29/2023
Verified Review

2023 GV 80

Overall I like the car. But not impressed with ride quality or the noise especially with the so called special shocks and noise cancellation. The gas mileage isn’t the best either but Hyundai Genesis is noted for that. And the radio is over exaggerated for having 21 speakers. I do get a lot of complaints.
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NK
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Nancy K.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2023
Verified Review

GV80

This is probably the nicest SUV we have had so far Style color and overall look is very striking Have gotten many compliments on this vehicle. Wish there was a dealership a little closer to our home but service is not required that often We think Genesis will pick up and deliver within 30 miles
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BY
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Banu Y.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/22/2023
Verified Review

Genesis GV80 2023

Good car, happy to drive. Would be more happy if the wireless charging point, more storage spaces and no issues with engine. Overall a good luxury car. Build quality need to be improved. Great driving experience. Good sound system. Good and spacey car.
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ST
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Susie T.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2023
Verified Review

Excellent vehicle for city and highway

This is the prettiest SUV I’ve ever owned. The styling details are unique and always get mentioned. The car drives well, is comfortable, gets great mileage and handles like a dream. There have been no major issues in the first year, it has been driven on many significant trips. It is a pleasure to drive
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RR
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redacted r.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/01/2023
Verified Review

Looks great...

GV80 3.5 Prestige... Boy, that sounds great... And it is in some ways. The looks, the stance, engine performance, absolutely fantastic sound system are great.. The rest, however, will take a book to write regarding real life experience vs expectations
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TB
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Thomas B.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2023
Verified Review

2023 GV80

Artistic exterior, extremely pleasant interior, comfortable ride, and amazing technology. A joy to drive. Seating is very comfortable. A number of exciting details are provided in the instrument cluster. The entertainment sound system is very customizable.
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WS
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W Tom S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/27/2023
Verified Review

Not up to expectations!

My Genesis was HIGHLY Rated by every reviewer; but unsatisfactory voice interface, multiple mobile phone connectivity, inconsistent Nav screen, and poor fuel mileage damaged that reputation. When I found a flat tire on my way to a meeting, my wife had to resolve the problem, which made her talk with AAA unsuccessfully without a spare. She finally had to wait for AAA to tow it to the dealership to replace the damaged tire with a "sawsall" blade impeded in it. This is all weather, all terrain, SUV! I can't imaging it having NOTHING for a physical spare. What if we were in the middle of the Blue Ridge Mountains far away from any Genesis dealership! We've owned 26 Mercedes over the past 52 years, and EVERY ONE had at lease a "donut" for a spare. ONLY my Porsche's have had nothing for a spare tire. To add insult to injury, the best Trade In Offer we've been able to generate is $20,000 less than our purchase price!
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GS
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Glenn S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/26/2023
Verified Review

GENESIS GV80

Excellent car. Service availability needs improvement.The ability to use regular fuel would be beneficial. lack of a spare time is a major concern. Concierge service ability is simply never available and it should not be used as a selling point. Need to find a better place to install the front license plate other than right in the middle of the front grille
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MW
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Marc W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/11/2023
Verified Review

Genesis GV80 2023

Only 18 mpg in mixed driving. Poor purchase experience. For 5 of 10 months new car had software issues. Too long to resolve. Do not expect a Lexus or Audi experience from a Hyundai dealer . Car itself is styled very nicely and drives well. There is simply too many negatives to offset that.
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GN
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Gabriel N.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/10/2023
Verified Review

Think Twice Buying from Genesis of Roseville Ca.

Better think twice buying GENESIS GV80. They lied to us last year. They said they do valet service. They were a NO SHOW ON NOV1st 2023. WE TRIED TO CONTACT THE SERVICE DEPARTMENT MANAGER MIKE BENCH, NO RESPONSE! Tried to contact dealership manager NO RESPONSE. Just BEWARE FOLKS!
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RG
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Rick G.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/09/2023
Verified Review

Waiting on battery for 5 weeks plus

Responsiveness from corporate is non existent Towing took 4 days with 3 trucks before at actually got towed Waiting for a new battery. Dealer is sympathetic, provided a like kind loaner car. Has no idea when a replacement battery will be available Totally unacceptable
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DS
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David S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2023
Verified Review

I Love you Genny

After doing some research I liked what I was hearing about Genesis. Then once I went and looked at it I was hooked! I purchased the GV80 3.5T and have been in love with her ever sense. Everybody loves the exterior look but once they get inside they are blown away by her beauty!!
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AP
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Andy P.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2023
Verified Review

Love my Genesis

This vehicle is a dream- rides great, looks great, super comfy, and NOT some boujie brand that forms opinions. Was considering all the other luxury SUVs, but inventories low, inconveniences high, so opted for the Genesis and was driving it a week or so later.
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LB
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Letitia B.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2023
Verified Review

BEST car I’ve owned

I love my GV80. It’s my second one. It’s so luxurious and was half the price of the Cadillac Escalade that I was looking at. It has so many luxuries and is incredibly comfortable. I get so many compliments on my car and constantly have strangers asking me questions about it.
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SS
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Sanjay S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/30/2023
Verified Review

Review

The vehicle is quite fabulous, my only concern is, I did the saved places cannot be alphabetized for ease of access afterwards, and the Maps for not updated the dealership, and we have to go back separately to do that All the other issues related to pour dealer service we keep calling, and nobody answers back with you keep leaving messages, and this is most frustrating Also, when we try to get an appointment for the valet service, that was very difficult to get when I did finally get a Valerie appointment for my car to be picked up nobody showed up and nobody followed up to my repeated phone calls When we called again for another engine noise, I am told the valet service is not available How can Genesis tolerate this kind of action by the details? And there was no way to contact Genesis directly itself
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WL
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William L.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2023
Verified Review

Fantastic vehicle

GV80 handles well, looks great and is a joy to drive. Very comfortable and roomy Excellent dealership experience. The staff at LaFontaine were knowledgeable, experienced and very helpful and professional. Complete strangers will see me in the car and give me a thumbs up
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JP
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JOSEPH P.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/26/2023
Verified Review

Poor customer service

Calls are not returned promptly or ignored. They seem to be aware of the phone situation for the past year at least, but have made no attempt to rectify the issue. I left multiple messages and nobody returned calls. I was challenged by a service manager regarding the type of message I left, sales people not responsive. Etc.
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KW
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Kenneth W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2023
Verified Review

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SP
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Steve P.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/11/2023
Verified Review

horrible experience

this survey is too long! In a nutshell... the vehicle is the worst car I've ever owned and I sold it 4 months after I purchased. Dealers have no technical training. This cars is engineering is a joke. You should look closely at Mercedes, Lexus, etc for advise.
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CN
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Charles N.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/10/2023
Verified Review

Great car but Connected Services doesn't Connect

We love the Genesis. I'd give this a 10 out of 10. Except that Connected Services continually stops connecting. Dealer can't fix it and tells me to complain to Genesis because they are seeing it alot. When we bought this, with no spare tire, once of the safety factors was that my wife could hit the SOS button and get assistance. But how can I feel comfortable when we have no idea when SOS / tracking stops working every day?
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