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SureCritic / Makes / Genesis / GV80 / 2023

2023 Genesis GV80

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(280 Reviews)
46%
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Category Summary
(Avg. out of 10)
    Value
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  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(280 Reviews)
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Reviews

NK
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Nancy K.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
Verified Review

Great SUV

Best SUV we have ever had. The ride is so smooth even over railroad tracks So pleases with our choice!!! It has beautiful lines and is very comfortable on long trip.. Especially like the back massage after driving every hour. I would definitely recommend Genesis You would not be sorry
Recommended
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FC
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Francis C.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/16/2024
Verified Review

Great car not so great service at scheduling serviice

Review of Genesis GV80 (Purchased October 2022 from Mirak Genesis, Arlington, MA) I purchased my Genesis GV80 from Mirak Genesis in Arlington, MA, in October 2022, and it has been a remarkable experience overall. The car itself is exceptional in many ways. The design is sleek and modern, turning heads wherever I go. The interior is luxurious, with high-quality materials and attention to detail that make every drive feel like a first-class experience. The technology features are top-notch, providing an intuitive and connected experience that enhances both convenience and safety. Performance-wise, the GV80 exceeds expectations. It handles beautifully on the road, offering a smooth and powerful ride. The engine is responsive, and the driving experience is nothing short of exhilarating, whether on the highway or navigating city streets. The advanced safety features also give me peace of mind, knowing that I'm well-protected on every journey. However, one area where my experience has been less than ideal is the service aspect. Scheduling maintenance or any required service has proven to be quite challenging. Despite the excellent customer service during the purchase process, it seems that the service department struggles to keep up with the demand. This has led to longer wait times and some inconvenience, which is a notable drawback for such an otherwise outstanding vehicle. In conclusion, the Genesis GV80 is an extraordinary vehicle that offers luxury, performance, and advanced technology. While the service scheduling experience could be improved, the car's overall quality makes it a fantastic choice for anyone in the market for a luxury SUV.
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SK
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Sharat K.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
Verified Review

Perfect family SUV

Completely beat my expectations going from a Cayenne. It may not match the Performance or Fun to Match categories of a Porsche but it just Wows me in all other categories. The cost of maintenance as well as extended dealership warranties is a huge plus.
Recommended
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FE
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Faith E.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2024
Verified Review

Tops my list

Of all luxury vehicles I have owned, including Lexus, Infiniti, Mercedes, and Acura, the Genesis GV80 is by far my favorite! A stylish, comfortable, quiet and highly recommended vehicle. Safety features are impeccable and durability during inclement weather, or interstate travel is unparalleled.
Recommended
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JP
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Jeff P.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2024
Verified Review

Everything we expected

This car was a replacement for a Mercedes sedan as we needed more room. I was skeptical of the newness of the brand but I did my research and have had all of my expectations exceeded. If your even considering purchasing a Genesis, go drive one and you will understand. These cars are built to compete with the highest quality cars available and they hit the bullseye. The only negative some people may find is that it has a great deal of integrated technology. This was a plus for me but maybe not my 70 yr old mom. Make sure you take the time at the dealership to understand theses systems and read the manual. It is an amazing vehicle that has been very reliable.
Recommended
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HP
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Homer P.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/06/2024
Verified Review

Torque converter and drive shaft problems

To many problems with the torque converter and drive shaft problem getting appointments Kearny Mesa is the only dealer in the San Diego area need more mechanics or more service departments in the San Diego area like Chula Vista ca or Have more service departments in the area.
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Genesis C. responded on 08/07/2024 12:45 PM

We are sorry to hear that you’re experiencing mechanical concerns with your vehicle, and would like the opportunity to better assist you and act as a liaison between our partnered retailers. Someone from our Genesis Customer Care Specialist team will be in contact with you shortly. Thank you. 
MS
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Maureen S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2024
Verified Review

Fantastic vehicle

Would buy again. Head turning vehicle feels very safe to drive. I have the 22 wheels which look fantastic, would probably be a softer ride with smaller tires. Trunk storage is great love the push button to automatically lower second row seating. Leather ventilated seats feel luxurious
Recommended
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BJ
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Bridgette J.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2024
Verified Review

Impressive Vehicle

I did not expect to fall in with this SUV. After driving it first few weeks, I have come to love it. The inside is Gorgeous. The seats are comfortable and the overall driving of it is Comfortable as well. We purchased the all weather mats and they are well made. They don’t look like any other mats on the market, they look better than the Carpet mats. They are a must if you purchase this Vehicle, because it will add a luxurious look to your Car.
Recommended
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RJ
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Ross J.
2023 Genesis GV80
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/26/2024

2024 GV80 Prestige

Beautiful appointed vehicle, the interior far exceeds my expectations. My biggest complaint is the ride, I was a luxury ride to match the rest of the vehicle instead the ride is very disappointing ( probably the ruffest riding vehicle I have ever owned).
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DX
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Dean X.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2024
Verified Review

Excellent product & warranty, value for money.

My GV80 2.5 turbo is a handsome SUV. Very spacious & comfortable, quiet ride. Excellent value. It has impressed my neighbor to the point where he promptly purchased a GV80 as well. Last year at our local dealership, when my spouse & I first enterred the GV80's cabin, the following exclamation rang out, "My gosh! Business Class!!" THAT pretty much sealed it for me. I decided, then & there, that a GV80 Prestige would be joining our family! Looking back: No Regrets!
Recommended
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AK
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ABHINAV K.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/01/2024
Verified Review

2023 gv80 with 20k miles

Love driving the vehicle when it works fine. With all the electrical/sensor issues it gives me a headache. Have to go around dealership to identify the issue. They have not been able to resolve 90% of my identified issues. Listed are the issues 1) front proximity sensor, beeps randomly even when there is no obstruction or vehicle. I have video proofs of this issue. I noticed it in the first month of owning the vehicle. 2) front collision sensor is the same. Beeps randomly and is nonfunctional after the inspection 26th Apr, 2024. 3) driver seat does not return to pre-set position after entry. I have a video proof of this issue. If "A" is the original position. When we exit the vehicle the seat retracts to "B". On re-entry when we open the door, the seat moves to position "C" on closing the seat returns to "B". I have to click my seat memory to get to "A". Noticed within 4 months of ownership. Errors below are after the inspection performed on 26 Apr 2024. 4) head lights not working 5) turn signals not working 6) lane keep assist not working 7) lane follow not working 8) front collision not working 9) high beam assist not working 10) driver attention warning not working 11) check speed limit system not working 12) auto wiper not working
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Genesis C. responded on 05/10/2024 08:27 AM

We thank you for reaching out to us, but are disappointed to hear about the circumstances that prompted your contact. One of our Consumer Affairs representatives from our corporate office will be in contact with you to provide more assistance on your concern. Thank You.

Genesis Consumer Affairs^kn

 
DH
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Daniel H.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2024
Verified Review

Aviation forever

Best vehicle I've owned , has very good looks and compared to a Bentley . Runs strong for a v-6 twin turbo-charged motor . When put into sport mode its really fun to drive , tranny shifts spot on no slippage , suspension very tight in sport mode the way it should be . Ecoo mode will give you pretty good mpg. In my opinion one very good vehicle .
Recommended
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SB
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Steven B.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2024
Verified Review

Vehicle is great, the particular dealership backwoods mentality. Terrible phone system hurting their business.

Great vehicle, comfortable, seemingly quiet and smooth with caveat being there is no spare and jack. The tires are no Run Flats which would only make it noisy and not enhance the ride at all. Does have some differential noise but I've been told they will take care of it when I can bring it in.
Recommended
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WT
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Woody T.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2024
Verified Review

Luxurious performance

We had a Mercedes Benz and replaced it with the Genesis. We thought we might give up some German engineering to compromise for Korean comfort, but that is not the case. This car performs as well as Mercedes, but has more and fun options to play with.
Recommended
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SA
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Shirley A.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2024
Verified Review

great

i love this vehicle and would buy anther one the car drives nice i love the look i love the performance the interior looks good the exterior is very nice over all this car isa great car to own i would buy another one the next tine i buy a new car i love this car
Recommended
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JP
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Juan P.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2024
Verified Review

very nice vehicle for the prize a lot features that only hi ends vehicles offer.

very good quality appearence, all the features that you have in a Meredes or Bmw for a less cheaper prize. love the knob for the control of gears, very nice leather seats like with diamond stiching, very unique style on the outside, very nice featured of the sppedometer on the windshield.
Recommended
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RK
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Richard K.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2024
Verified Review

GENESIS GV80

The 2023 Genesis GV80 is a fine vehicle. I have had many luxury cars and this one is still my favorite. Never thought I would buy a Korean made car but this GV80 has changed my mind. If I can be of any assistance to the Genesis design team or marketing department, please let me know. P.S. My Father was a new car dealer!! andI worked for him when I was in high school and college.
Recommended
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GC
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Glenn C.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2024
Verified Review

Great SUV

This is the best vehicle I have ever owned and I have owned many. The ride and comfort of the GV80 is unparalleled, and the interior room is great for this size SUV. The technology works extremely well and is easy to use. The seating posture assist is a great feature.
Recommended
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SR
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Sherry R.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2024
Verified Review

Excellent car, disappointing dealership

I absolutely love my GV80. The value for dollar is excellent when compared to other brands in the same class. The safety and technology features are what sold me on this vehicle. However, I am extremely disappointed with the decision by Genesis to pull the brand from Marhoffer Genesis/Hyundai in Akron, OH. The nearest dealership is now 60 miles from my home. Ease of maintenance was a big factor in my decision to lease this vehicle. I likely would not have chosen a Genesis had I known service would require a two-hour round-trip.
Recommended
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BN
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Bradley N.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/12/2024
Verified Review

Brad's GV 80

Really like the auto. Bought it after driving a friend's GV 80. Am impressed with the safety features. Other than service issues noted below, really like. Minor issues with online tutorials not covering some topics. The dealer response to the 2 warranty issues was disappointing.
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