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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(479 Reviews)
46%
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  • Exterior
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Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(479 Reviews)
Write a Review

Reviews

PS
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PAUL S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2023
Verified Review

Awesome EV

Nothing to complain about, exceeds my expectations in many ways. I would definitely buy another ionic five. The regenerative braking is excellent, and I love the styling. My only issue with the car is that I wish it had a smaller turning radius
Recommended
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SZ
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SETH Z.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/02/2023
Verified Review

Great vehicle with one miss.

This is our first EV. Great range, great comfort, great space. Only one miss—no rear wiper. Rear window gets very dirty and needs frequent cleaning. The vehicle charges quickly and easily. Appreciate the 2 years of free charging.
Recommended
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RR
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redacted r.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2023
Verified Review

Great Car - deceitful offer

The Ioniq 5 has met or exceeded all my expectations, particularly as related to migrating to an all EV. The free charger offer is a scam. You can only get the charger and the $600 if you contract with one of their installers at an average cost of $3000 to $4500. There is NO option to self install or use a contractor of your own.
Recommended
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SM
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STEVEN M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/01/2023
Verified Review

Vehicle good/Hyundai maybe not?

Vehicle has been great so far. Charging is quick and easy. Sound system stinks. Rattling tailgate and doors are ridiculous. Service needs to be scheduled out by 2 months (just to diagnose known rattle problem). Bluelink crashes a lot or is slow to use. I like the vehicle a lot, but having purchased it new and it being called SUV of the Year by Motor Trend, I’m a little underwhelmed. But if you are looking for a roomy, stylish EV, it’s hard to beat at its price point. Hyundai had a deal for a free charger that was required to be installed using Hyundai Home Marketplace (Electrum). Installation was marked up $300-600 above pre-determined estimates from local electricians. I ended up getting the price for my original quote, but buyer beware of Hyundai’s tricks. Financing was also required to get any kind of meaningful savings on the vehicle despite us having cash on hand for outright purchase.
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DG
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DOUGLAS G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2023
Verified Review

nice car

Love the open interior and quiet ride . I like the power and the way it looks . I don't know why I have to have a 200 character count . I guess I could talk about hoe I like the lucid blue color and the nice 19 inch tires
Recommended
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XH
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XIRA H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2023
Verified Review

Great

Love the car. Major kudos to Omar at McDonough Hyundai! He made sure I knew how to use the vehicle and he and the team went above and beyond to assist me with my purchase. Staff was super friendly and the dealership was clean.
Recommended
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RR
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redacted r.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/26/2023
Verified Review

Lots of good but fails and certain key areas

While there is a lot to like about this car, there is still some things that just make this a dealbreaker if I had to buy it again. There’s no rear windshield wiper, which makes it impossible to see at night during rain. The fact that I still have to go into the dealer for software updates is horrible. Overall, Hyundai has a good vehicle. That’s about five years behind. In terms of software updates and features.
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JW
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JAMES W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2023
Verified Review

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx By the way, After spending way more time than I wanted doing the initial survey, (because I do like the car), I now have to write an essay about it. Do not ever ask me to fill out one of these again.
Recommended
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NS
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NICHOLAS S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2023
Verified Review

An Amazing Car and Dealership

I recently purchased the 2023 Hyundai Ioniq 5 SEL in the stunning matte gravity gray paint, and I couldn't be more thrilled with my decision. This car has exceeded my expectations in terms of both performance and features. The sleek and modern design of the Ioniq 5 immediately caught my eye, and the matte gravity gray paint adds a level of sophistication that turns heads wherever I go. Beyond its aesthetic appeal, the performance of this electric vehicle is outstanding. The acceleration is smooth, and the handling is responsive, making every drive a true pleasure. One of the standout aspects of my buying experience was the exceptional service I received from Cardinale Way Hyundai in Corona. The negotiation process, which began online via email and phone calls, was seamless and transparent. When I finally visited the dealership in person, the staff went above and beyond to ensure I was comfortable and satisfied with the out-the-door cost of my new vehicle. What truly set Cardinale Way Hyundai apart was their attention to customer service. On two separate occasions, they surprised my family by providing Del Taco and Starbucks for my kids while we were finalizing the paperwork. This thoughtful gesture made the entire car-buying experience not only efficient but enjoyable. Overall, the 2023 Hyundai Ioniq 5 SEL has proven to be a remarkable choice, and I highly recommend both the vehicle and Cardinale Way Hyundai in Corona to anyone in the market for a new car. The combination of a stellar car and exceptional customer service has made this purchase an absolute pleasure.
Recommended
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RV
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ROHAN DEVANG V.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2023
Verified Review

Amazing car!

This is my second Hyundai, and I'm glad I selected it over Tesla model y. Looks are subjective, but I've grown to really like the Ioniq 5's appearance. The drive quality is much better than Tesla in my opinion. The acceleration and the overall handling is great. The range does reduce quite a bit on highways, but that's not specific to this EV. I wish the awd range was a little bit higher.
Recommended
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DT
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DEIRDRE T.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/22/2023
Verified Review

above average

This survey takes longer than 10 minutes.................................................................................................................................................................
Recommended
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JS
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JEREMY S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2023
Verified Review

Best looking EV SUV on the market

Beautiful car with cool styling. Fun to drive and charges fast. Roomy and comfortable interior with good use of storage. Addition of wireless Android Auto and a rear windshield wiper would improve the experience.
Recommended
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RC
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RACHAEL C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2023
Verified Review

Ioniq 5 is great

Replaced Tesla Model 3, and won’t look back. More roomy, less quirky, better service, and less intrusive driver aids. Oh, and Elon Musk has nothing to do with it, so that’s a plus, too. Overall very pleased with the vehicle.
Recommended
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RV
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ROBERT V.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2023
Verified Review

Ioniq 5 Limited AWD

Drives like a dream ... a quiet peaceful dream! Well designed with a beautiful roomy interior and attention getting exterior. The full moon roof is a bonus. More features to make driving easier than other makes/models we considered. This is the car we chose to enter into the EV world and so far, we haven't looked back!
Recommended
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JA
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JEFFREY A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2023
Verified Review

Great car

Shop around for the best price. If you are use to an older car with less tech this one has a fairly steep learning curve and a lot of features so give yourself time to adjust. Great car overall you will like it.
Recommended
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RO
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RAQUEL O.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2023
Verified Review

Ionia 5

My wife was drawn to getting an electric car. She didn’t get exactly what she wanted with the color but the overall experience was great. Would highly recommend the dealership and staff. No complaints here. We were able to trade in our vehicles, which is a plus.
Recommended
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RM
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RACHEL M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2023
Verified Review

Happy Enough

I like it. First new car in 12 years, and met my wish list for making the switch to an EV. Test drove other peer makes and models, but the Ioniq 5 ultimately met all on my wish list, not the least of which is being able to fit my two dogs in the cargo area for short haul and longer road trip
Recommended
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AB
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ALAN B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2023
Verified Review

probably the best car ever made.

This is one of the best cars and the best EV I have driven, It's fun to drive, comfortable, and has a competitive driving range. There are some features that are dangerous and life threatening, however. Besides the annoying "dinging" noise that chimes when I'm driving through any school zone that used to not exist (that was presumably added in an update), the dangerous feature that has always existed in the lane correction. On winding roads, when I'm in a single lane and turning into the curve, the car has a tendency to overpredict that I'm going to run off the road and not turn in time, so it corrects for me. This would be mildly useful if it didn't overcorrect and nearly cause the car to veer into traffic several times, which would of ended my life. God forbid.
Recommended
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FK
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FAIZAN K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2023
Verified Review

0

Not satisfied not satisfied not satisfied not satisfied not satisfied unhappy not satisfied disappointed Will not buy again not satisfied not satisfied not satisfied not satisfied not satisfied not satisfied
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Hyundai Motor America NCC responded on 11/20/2023 09:56 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
KT
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KELLY T.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2023
Verified Review

Vehicle doesn't charge at advertised rate.

After 4 attempted fixes over 72 days at the dealer, the car still would not charge at greater than 6 amps without overheating. Was bought back as a lemon, but we saw multiple cars with the same issue.
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Hyundai Motor America NCC responded on 11/20/2023 09:54 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
Displaying 20 Reviews
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