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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(472 Reviews)
46%
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Category Summary
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Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(472 Reviews)
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Reviews

KK
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KYEHO K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
Verified Review

I recommend strongly this car to my relatives

This car has a good quality as described from manufacturer. I drove over 100000 miles now but battery is still working properly like 330 miles range after full charge and I have not have any problem with this car yet.
Recommended
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BE
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BRIAN E.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/23/2024
Verified Review

IONIQ 5 Owner/operator

2024 IONIQ 5 limited owner, Matt Black W/21” rims. Beautiful car, drives great, handles amazing. Loaded with features good and bad. Led lights are nice but waste electricity. Interior starting to look real weathered on door especially. Only downside is average miles per charge. Hyundai claims up to 322 miles but I’ve never gotten over 300 since purchase. Provided 30 mins free charging from Electrify America are great when there not busy, which lately is never. Not enough 150W chargers available in NJ beach areas, makes long trips not ideal.
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MB
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MITCHELL B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/07/2024
Verified Review

Serious Safety Hazard

Whenever we drive this vehicle on the highway for longer than 60 miles at highway speeds a turtle pops up on the screen and the gas pedal stops working. The car shuts down on the highway. Hyundai has known about this issue since January 2024 and does not care. Do not buy this car and stay far away from Hyundai.
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Orr L. responded on 10/07/2024 12:14 PM
Hello Mitchell, allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc
PC
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PAUL C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2024
Verified Review

Great Car

I often ride with a friend who owns a Tesla model Y. I like my Ioniq 5 far better. It is more comfortable, the doors are easier to access and the interior features are better. I do not like the Tesla's centered screen as it takes the driver's eyes off the road. I like having the main information (speed, charge, lanes, alerts, etc.) directly in front of me. I would like to have both more time before the hands on the wheel warning comes on and a more sensitive touch on the wheel to let the system know I am alert.
Recommended
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WD
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WENDY D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2024
Verified Review

I LOVE My Hyundai IONIQ5!

Excellent features for my first all electric vehicle. Range varies with driving speed but I average 265 KW. The proce has reduced quite a bit in the year since I purchased. I paid 60k for this vehicle.
Recommended
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MD
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MARK D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/25/2024
Verified Review

Beware: Rear wheel drive failure!

When driving at rapid speeds over longer periods of time (1-2 hours), the rear wheel motor overheats and stops functioning. When this occurs, only the front motor still operates, but does so at limited power capacity and hesitates 1-2 seconds upon acceleration, thereby causing a “jerking” motion when you press the accelerator pedal. The problem persists until you stop the car and let it rest to bring the motor temperature back down, then it goes back to normal. However, if you continue on your journey driving continuously at higher speeds (65 MPH or greater), it happens again. Upon further research, it appears that the rear motor electric oil pump malfunctions at higher temperatures and stops working altogether, causing the rear wheel motor to fail. This is a serious safety issue. We have been battling our local dealer service shop as well as our Hyundai customer service case manager for 2 weeks now with no resolution. The dealership shop claims they cannot reproduce the issue and say there is no problem. Other owners have reported this issue on owner forums for both the RWD and AWD models. Those who own the RWD models lose all power to the vehicle! These other owners have also detailed their struggles with dealerships and Hyundai trying to prove the problem and get it fixed. I have logged a safety complaint with the NHTSA and will be hiring a lawyer and filing a lemon law claim if Hyundai does not repair the defective part in a timely manner. There should be a recall for this, but there isn’t.
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Hyundai Motor America NCC responded on 09/25/2024 01:25 PM
Hello Mark, Thank you for sharing your feedback regarding your vehicle. We have forwarded your complaint to a case manager who will be able to further address your concerns. ^cc
CR
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CHAROLETTA R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2024
Verified Review

Roomy

Roomy with draw backs. Fun to drive and eady to handle. Needs rest window wiper, rear ventilation and ubs ports. Drive assist system is annoying at best. Otherwise great car to drive city or highway. I enjoy it for the most part.
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WB
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WESLEY B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2024
Verified Review

Pleasantly surprised

I was apprehensive about buying an all electric vehicle. In the beginning I did suffer from the dreaded range anxiety but that quickly dissipated after acclimating to the Ioniq 5. It has brought a lot of peace and quiet as well as a comfort level that I have never experienced with any other car. Very pleased with my decision and would definitely buy again!
Recommended
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ZM
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ZABED M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/03/2024
Verified Review

Excellent driving dynamics and range; terrible electronics and controls

My Ioniq 5 is fast, frugal, nimble, and gorgeous. But I will almost certainly not renew my lease or purchase one. Why? The driver assists are unreliable to the point of being dangerous. "Over the air" updates to software for my 2023 model are a myth. Simple controls are buried deep in menus, some infotainment controls are missing or confusing, and the HVAC system is a huge step back from my previous car - a $16,500, 2007 Honda Fit... The charge port is located on the rear right panel, making it VERY hard to attach a cable, even in my driveway. The rear hatch sensor is so sensitive it's impossible to fully pack the trunk. So, despite the car being over two feet longer than my Honda Fit, I can fit less in the Ioniq. My wife drives a 2021 Hyundai Kona EV which has none of these problems, showing that Hyundai could easily remedy these flaws, some annoying, some dangerous.
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Hyundai Motor America NCC responded on 09/04/2024 04:16 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
PF
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PAUL F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2024
Verified Review

Great EV performance

Terrific performance and styling. Appointments are commendable. Needs rear window wiper as spray and rain on window are a safety/performance factor. Current model year has this feature on the N model, should be a retrofit to earlier models.
Recommended
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HA
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HARVEY A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2024
Verified Review

Best car I’ve ever had….

The Hyundai is a quality automobile that is very reliable and a pleasure to drive. The cabin and the seats are first rate and this is my second EV by Hyundai. I got sure the next one will also be a Hyundai.
Recommended
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JV
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JOHN V.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/12/2024
Verified Review

Crazy dysfunctional alerts

It was a great car until 4 months all of the warning buzzers and lights started going off all the time. Took it to the dealership 4 times, 2 moths without my car. Hyundai corporate support is also dysfunctional like the car.
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Hyundai Motor America NCC responded on 08/12/2024 02:04 PM
Thank you for sharing your concerns with us. We have forwarded the information you provided to your case manager for further assistance. ^cc
ME
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MITCHELL E.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2024
Verified Review

Very nice car!

Fit and finish are great, car is very quiet. comfortable, feature-laden, reasonably good handling for a car this size and weight. If one drives reasonably, its range is good. Infotainment system is good, not great. Car has been free from almost all defects.
Recommended
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AM
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ANTHONY M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
Verified Review

The Ioniq 5 has been a terrific vehicle for 15,000 miles.

We've driven the Ioniq 5 15,000 miles with no problems. Only once have we had difficulty finding a charging station. It is comfortable, and all its features are working well. We need more charging stations. The car needs a rear windshield wiper.
Recommended
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LE
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LEE E.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/22/2024
Verified Review

Good car, bad tech.

While the car is fun to drive, it has way too many tech specs to feel like you're truly ever "dialed in". While I love technology in all forms, I've had the car a year now and still don't really understand half the settings. There are far too many driver settings, modes, levels, and there is no easy way to switch from one to the other effortlessly. I believe most people prefer a fair amount of streamlined, easy-to-understand choices rather than many clunky, repetitive, and seemingly useless ones.
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RM
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ROBERT M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2024
Verified Review

Needs a rear window wiper washer. other than that that's our first EV and it's lived up to its billing so far

Would like to have a rear windshield wiper and washer. battery charging is quick and easy at level three Chargers. The 2023 ioniq 5 SEL is their best model. the only thing would add from The Limited model would be surround cameras. good range marriage between 250 Mi to 300 on a single charge
Recommended
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WG
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WADE G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2024
Verified Review

This vehicle is GREAT!

This Vehicle is truly for the future. I hope they keep on producing them. It reminds me of the space shuttle on Star Trek next generation.😎 i’ve been purchasing Hyundai cars for the past 15 years, and I have enjoyed every minute of owning their Product!
Recommended
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PS
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PETER S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2024
Verified Review

My ioniq 5 rwd

Ioniq 5 is fun to own. Comfortable, quick and spacious. Easy to drive both in the city aor in the highway. Just hoping for more charging stations in the future. Charging is very quick and easy. Value for your money
Recommended
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BR
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BRIAN R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2024
Verified Review

Excellent EV

The performance of this car is excellent, even in Eco mode. So far, reliability is excellent. Excellent value for the money. Charging on Level 3 charging is fast, less to 20 minutes to charge from 20% to 80%.
Recommended
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EM
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EDWARD M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2024
Verified Review

The best choice in EV cars

This is truly an amazing car. The range is roughly 290 miles. Please be mindful of where you're going and know where you can recharge your car. Also be mindful that the car doesn't make any noise, so if you are in a parking lot, make sure people are aware you are near them. I enjoy not paying for costly gas and the maintenance free experience. I love the quick acelleration.
Recommended
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