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SureCritic / Makes / Hyundai / Tucson / 2023

2023 Hyundai Tucson

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1686 Reviews)
46%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1686 Reviews)
Write a Review

Reviews

RD
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ROBERT D.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2023
Verified Review

Great vehicle.

Second Tuscon we have purchased. This is a great reliable vehicle. Good exterior styling, and good interior features. Gas mileage is better than what I expected. Bought this vehicle to replace a Tuscon that was totalled in an accident.
Recommended
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VF
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VIRGINIA F.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/14/2023
Verified Review

Service

Unable to sked service within a reasonable amount of time. Cancelled appt after waiting 8 weeks and told I would have to wait an additional 8 more weeks. Needed maintenance as well as ongoing problems with amp
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Hyundai Motor America NCC responded on 11/14/2023 02:12 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
PH
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PHILIP H.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2023
Verified Review

Hyundai Tucson

I bought it new from the dealership. Derrick was super nice and informative about the vehicle. I love the color. I just wish that there was some sort of directional compass to tell me which way I'm going. I've not had any issues other than the driver's score not working in the app.
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TR
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Thomas R.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2023
Verified Review

Great little SUV

This is my second Tucson and both have been top of the line. Both vehicles have been outstanding with no problems at all. The Safety features Hyundai puts in are crazy good. Styling, features, quality and warranty are the best and the price overall is great. I own other Hyundai's of different models and all have been outstanding!
Recommended
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CB
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Camelia B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/14/2023
Verified Review

I love Hyundai vehicles and I have owned 9 of them in the last 16 years. All of them have been great except this last Tucson. It would be a great vehilce if it didn't have so many small issues and a dashboard cover problem and a serious engine/transmission shifting and reving problem.

This car's appearance is great, but the day to day performance is very lacking. The car does not perform as you would expect and there are so many small issues that the car is not pleasant or fun to drive. I am constantly on guard regarding whether it will shift properly or get across the street without getting hit by another car. There never seems to be a comfort "place" to drive the car. Service with Jim Click has really been questionable because it was taking 2 months up to get an appointment, so I just learned to live with the issues. I had to take my car to Phoenix to get the warp rotors replaced. I believe there is a serious issue with the rotors for them to warp so quickly. Am I going to have to replace the rotors every 7-8000 miles? However, I must applaud the response of Mr. Prince the service manager. He does a very good job under the circumstances he has to work with. Hyundai didn't want to replace my peeling/flaking dash board.The dealership does not seem to be a "happy place to work." Thus, there is no happy feeling about your new car. I have definitely feel this Tucson is a Lemon.
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Hyundai Motor America NCC responded on 11/14/2023 01:49 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
WS
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WILLIAM S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2023
Verified Review

23 Hyundai Tucson Limited

Great vehicle. This is my 4 Hyundai. Would recommend to friends and family. Fun to drive. Wish it got a bit better gas mileage and had a turbo engine for quicker response on take offs, etc. Plan on keeping this car for years to come.
Recommended
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RW
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RAIJA W.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2023
Verified Review

Love my car!

This is my fourth Hyundai and my third Tucson. My first was a Sonata and I truly loved it but being a senior it was more difficult to get in and out of. The Tucson is absolutely perfect for me and I love everything about it
Recommended
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DH
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Donald H.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2023
Verified Review

My Tucson

There aren't enough pre-selected issues to choose. Or even offer a comment box for issues effecting the- car overall at the beginning of this survey. There was no slection available for the issue I wanted to report
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MP
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Maraviglia P.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2023
Verified Review

2023 Tucson

Nice interior with leather seats. Comfortable ride. Modern style exterior. Great safety features. The information system is easy to navigate. The vehicle has large nineteen inch tires for a more comfortable ride.
Recommended
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KH
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KARLA SUE H.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2023
Verified Review

Tucson are great

I love my Tucson, wouldn't own any other SUV, it's roomy, easy to handle, not overly bulky. This vehicle drives and handles well in all types of weather and terrain. I love the sleekness and classic black with multicolor flecks glittering in the paint color. Buy one now!
Recommended
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HL
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HUNG L.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2023
Verified Review

2023 Hyundai Tucson SEL AWD

Good vehicle for the price range. Good performance & gas millage. Powerful acceleration, smooth transmission, effective brakes, beautiful styling, convenient control apparatus & displaces, Comfortable seating yet a little tight to entrance & exist...!
Recommended
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NS
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Nadine S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/10/2023
Verified Review

N-Line

Good vehicle, good gas mileage, stylish in and out. The navigation system efficient and easy to program. The pairing of a phone or other device is not difficult. The backup camera screen is so helpful and lines of positioning are well identified. The seat operation is easy to operate for the driver…the passenger’s seat should also be automatic and the seats could be more supportive and more comfortable.
Recommended
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SW
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SUSAN W.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2023
Verified Review

Surprisingly Best

I was really surprised at how much I like this vehicle. It has met and gone beyond my expectations. Drive is especially smooth, quiet, manageable and the comfort excellent. Sound system is great as well and comfort. Road trips are so much nicer and safety features are amazing and intuitive. My fave yet.
Recommended
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AK
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ANNA K.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2023
Verified Review

Love my Hyundai!

This vehicle is wonderful and fun to drive. Love the features, look, and handling. Navigation system is easy to use and accurate. Fuel economy is good. Engine is peppy and responsive. Like cruise control.
Recommended
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TS
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TRAVIS S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/10/2023
Verified Review

Would never buy again

Dealership lied, deceived, misrepresented the purchase. Apple car play does not always work right. Still don’t understand some functions of car. Dealership will not help. Turn signals brighter than headlights.
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Hyundai Motor America NCC responded on 11/10/2023 02:25 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
MK
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MICHAEL K.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/10/2023
Verified Review

Not as good as they used to be

This is the third Hyundai I have owned. The other two were Sonata's. I find that my new one has way to many electronic components, i.e. computers. They have already failed twice. I do not expect the long term durability of my new Tucson to be as good as the previous Hyundai's I have owned.
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IM
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ITA M.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/09/2023
Verified Review

Annoying

Other than the back-up system which cost me a fortune in increased Insurance payments The car is OK. I got so upset about the failure of the backup system it took away any enjoyment I had from enjoying my new car.
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VS
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VENKATA S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/09/2023
Verified Review

Bad

It was fun driving the vehicle at first but after 2 months the vehicle performance was very bad. i couldn't drive the vehicle for long time and the performance is not worth. All the accessories are of cheap quality and can get the issues very fast
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Hyundai Motor America NCC responded on 11/09/2023 12:12 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
MR
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MICHELLE R.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2023
Verified Review

Love this ride

I really enjoy my 2023 Hyundai Tucson. It is beautiful and just the right size for me. I love the interior and exterior style. It has all the features I wanted and Deacon Jones Hyundai of Goldsboro always gets me a deal I am happy with!
Recommended
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MA
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MARIA A.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/08/2023
Verified Review

Need more information

Need more information! Need more information! Need more information! Need more information! Need more information! Need more information! Need more information! Need more information! Need more information!
    Value
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Hyundai Motor America NCC responded on 11/08/2023 04:21 PM
Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc
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