Business Solutions
English Español
SureCritic / Makes / Mazda / CX-5 / 2020

2020 Mazda CX-5

Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7 Reviews)
47%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7 Reviews)
Write a Review

Reviews

BN
gravatar
BRYAN N.
2020 Mazda CX-5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/19/2024
Verified Review

A parent's preferred choice

To say the Mazda CX-5 is reliable is an understatement. Routine maintenance is the only thing our CX-5 has needed in the 5 years and 75,000 miles we have driven it. It is comfortable on long rides and is just the right size for parties of 4. Not too big. Not too small. Just right. It gets great gas mileage (around 30 mpg combined). The only three minor complaints I have are: 1) The turning radius is comparable to an 18-wheeler, 2) It will not win any races against motor operated vehicles and 3) We specifically selected the metallic burgundy color, which is beautiful, but is probably the least resistant to rock chips paint I have ever seen. We got our first one on our 30-mile drive home from purchasing the care new at the dealer. The clear coat is soft and the paint is not very durable. Also, the chrome trim is showing wear... unlike the Audi, Cadillac, Ford, Lexus, and Toyota vehicles I've owned.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
CA
gravatar
CAROL A.
2020 Mazda CX-5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2023
Verified Review

Bought new

A great car all around. No major problems. The dealer has done a good job on repair/warranty stuff that can only be done by a dealer. Jim's Service in Ballston Spa has done a good job doing routine maintenance and repairs. Battery died after about 40,000 miles, but was easily fixed at our house by AAA.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
DA
gravatar
DARRYL A.
2020 Mazda CX-5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2023
Verified Review

Overall, a fine, well-built car

This vehicle suits us (elderly retired) nearly perfectly. We like almost everything about it. The back seat legroom might be a little tight for taller people but isn't a problem for us at all. The infotainment system isn't a touch screen unless you're stopped which might bother some but doesn't us. The car exudes quality when compare with nearly everything else in its price range. Gas mileage isn't as good as some others in the class.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
EP
gravatar
ELIZABETH P.
2020 Mazda CX-5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/24/2021
Verified Review

Mazda CX five

Oil leaking from rear engine and transmission will be taking it back to the dealer on November 1 for their evaluation. Rear shock absorbers leaking. my mechanic is the one that drew my attention to this issue. Hopefully Mazda will do the right thing and fix this before it becomes a serious problem
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
GS
gravatar
GEORGE S.
2020 Mazda CX-5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2020
Verified Review

My thoughts on my new CX5

Amazing vehicle. I was impressed throughout the sales process. The quality, fit and finish, standard features, and of course the ride was all good. Having had my CX-5 for a week, I am more impressed with my vehicle. In fact it is more vehicle than I was looking for at a lower price than I expected. I can't say enough about how pleased I and my family are with our CX-5. Good job Towne Auto Group and MAZDA.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
GS
gravatar
GEORGE S.
2020 Mazda CX-5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020
Verified Review

our new Mazda CX-5

Outstanding value especially when compared to the "other" brands that we considered. The ride, comfort, and features are right up there with other "higher" end vehicles.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
RA
gravatar
RAYMOND A.
2020 Mazda CX-5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2020
Verified Review

Great experience purchasing my 2020 Mazda CX-5 Reserve

Staff were courteous, friendly and knowledgeable, making it an easy purchase.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Displaying 7 Reviews

Businesses Near You

  • Auto Repair
  • Oil Change
  • Car Maintenance
100%
Mr. Mazda
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(607 Reviews)
Appointments
  • Auto Repair
  • Auto Maintenance
  • Car Maintenance
99%
All Auto & Truck Specialists
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1014 Reviews)
Appointments
  • New Car Dealer
  • Car Dealer
  • Auto Repair
98%
Towne Mazda
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2804 Reviews)
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(5 ReScores)
  • Auto Repair
  • Import Auto Repair
  • European Auto Repair
100%
Baxter's Automotive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(503 Reviews)
Appointments
  • Auto Repair
  • Auto Maintenance
  • Car Maintenance
100%
Paradise Auto Service
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(596 Reviews)
Appointments
  • Auto Maintenance
  • Transmission Repair
  • Auto Repair
100%
Cabena's Japanese Auto Care
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1044 Reviews)
Appointments
  • Auto Repair
  • Car Maintenance
  • Repair Shop
97%
K-Motion Auto Service
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(703 Reviews)
Appointments
  • Auto Body
  • Collision Repair
  • Body Shop
89%
Durable Radiator & Auto Body Inc
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(81 Reviews)
n/a
Mazda
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.