Been going here for years, always got great service. Sometimes had to wait because they are always bu
sy but if it an emergency they will work with you. great people!
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From a customer who did not even end up purchasing. Absolutely amazing customer service exceeding 95% of my other 100+ car purchasing interactions.
I did not even purchase a vehicle from Keffer Hyundai and I am able to confidently say that the servi
ce was outstanding, stellar for any dealership. I would give more than 5 stars if possible. A special thank you to Sébastien, Gabe, Chuck, Rose and Joe along with a thank you to many other brief interactions with employees I can not recall or did not cath their name was truly exceptional. I did not even end up purchasing a vehicle, even after knowing I was not purchasing I was still treated to the same exceptional service. I can say the service was exceptional with confidence verses many other dealerships selling many other brands of vehicles having now purchased over 100 vehicles in my lifetime between my wife and I. A large majority being luxury, luxury performance, super sports cars ect..... One would expect Porsche, Mercedes, BMW and Audi dealerships to deliver customer service that is exceptional given the cost of the vehicles, the perception of their core customer base. I have found this to not be the case in many instances. I have had some of the best customer service experience from dealership brands such as Volkswagen, several private owned dealerships selling used nearly new vehicles. Of all the experiences I have had purchasing Keffer Hyundai has absolutely been in the top 5% for providing truly exceptional customer service. This dealership far beyond exceeded my expectations from the moment I walked in the door. A beautiful building, friendly smiling faces greeting me immediately asking if I needed assistance. Seeing the rest of the facility from the vehicle showroom to the customer waiting area for vehicles in service, truly top notch, even the bathrooms were upscale, very clean. Moving to the staff everyone I passed by either said hello with an inviting warm smile if they were with another customer or asked me if I needed assistance again with a warm inviting smile. Sébastien was not even my original scheduled sales consultant however, I being handed to him as a customer he was extremely friendly, presented a warm and inviting demeanor that really made me feel comfortable immediately. Sébastien introduced me to Gabe and again the warm inviting, absolutely pleasant demeanor made me feel immediately comfortable. Thank you to the team at Keffer Hyundai for such an exceptional car shopping experience.
I do have to add the only reason I did not make a purchase was that my wife and I were considering our first electric vehicle. We had decided that it was just not the right time or perhaps the right vehicle?
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Handed car over to Best Auto around 11am. Picked up at 4pm. Repaired with original parts. Every one
their was friendly and very proffesional. I use to take my cars to the dealer. Never again. Best Auto only performs repairs requested or needed!
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I had a water leak in my 2019 Yukon. The front desk greeted me and assisted me with my warranty infor
mation. The repair was to the water pump and it was taken care of in a short period of time. I received a call describing the issue and another when my car was ready. I will be going back for any repairs that I may need.
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I had some concerns about my car’s dash display indicating that oil was low, this was confusing becau
se I had another 3k miles to go before my scheduled oil change. I called service and spoke with Brooke Oakes who was courteous and professional. Brooke addressed my concerns and solved my issue, making for a great customer service experience.😊
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