I’m not sure of many businesses that I interact with where I can say I have personally experienced co
nsistently excellent service for 30 years- but that is what I have known with Carlton Auto. The major factor is trust; I count 100% on Carlton’s straight-shooting, extremely practical and always knowledgeable manner; I can’t really imagine them being any other way. I really believe that they have the well-being of my family in mind when they service our cars.Highly recommend!
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Great staff and amazing customer service..I bought a kia 2 years ago and I have been going to KIA dea
ler in Hoover to ge my oil changed for the last 2 years, only to realize they have not been doing an honest job. They were not checking all the car fluids as they are claiming such as the coolant, windshield, etc whenever I get car oil changed. I am just glad I am back at the garage.
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There are 3 authorIzed Bimmer Tech installers in Colorado. I contacted all three and was the most imp
ressed with Billy’s responsiveness and honestly. He researched with Bimmer Tech the “how to” of my install and called me back with what they said and how much it would cost. Throughout the entire process- from initial contact to picking up the car, he was very communicative and responsive. So much so that it was hard to believe I was dealing with an automobile service shop. Additionally the entire interaction with Monument was all done virtually.
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Matt provided prompt, correct service replacing my exhaust system on a Honda element, at a fair price
. Nothing more can be done or expected. Thanks.
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I brought my Lexus in for new front brakes and to install a new rim. The cost was very reasonable.
They completed the work very quickly and I was able to sell the car the next day.
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