I've now had Shadow Lake Collision work on my vehicle twice (first time was hail damage and second ti
me was replacement of some body panels and components). Both experiences were incredibly smooth and painless for me. From the initial estimate of work, through the insurance claim process, up to the day I picked it up, they handled everything professionally. I received periodic e-mail notifications and phone calls to keep me current on the progress, and they handed the keys back to me with my vehicle looking as good as it did the day I bought it. I can't say enough great things about this company or the people who work there. Extremely friendly and courteous staff of folks who are really great at their respective roles. Thank you!
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These people were so kind so accommodating and so professional. I would recommend them to anyone any
day anytime. I've never experienced customer service as good as I've had at Old Dominion.
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Very nice, helpful, and professional. While they could not resolve the issues with my car I will stil
l return to them for other minor issues that I may have with my car.
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FIX AUTO SANTEE - One word, "EXCEPTIONAL".
I don't write many reviews, but the team at Fix Auto San
tee are a group worth writing about. Manny and Ed, went above and beyond helping me getting my car repaired. The experience was simple and pain free. I have worked with many shops over the years and I would tell anyone that needed their car repaired after an accident should CALL FIX AUTO SANTEE.
The Fix Auto team took great care of my car, but also made the interactions between insurance and third party vendors easy breezy. In looking at Google it's easy to see why they've received so many great reviews.
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