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Anthony Hicks

SALES MANAGER
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(117 reviews)
86

LJ
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Lee Ann J.
Searcy, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
verified customerVerified Customer
10
Category: Sales
Very pleasant and professional
They let you take your time and make your decision. No pressure. My husband and I went to lunch. I told salesman we would discuss it further and return. He was understanding and offered for us to drive it to lunch.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/22/2022 05:01 AM

Lee Ann,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/22/2022 05:02 AM

Lee Ann,
Thanks for this great business rating!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/22/2022 05:08 AM

Lee Ann,
Your  paperwork was mailed out on 3/16, if you have not received it check with your post office.  If you have any other questions please feel free to call me at 501-604-1502.  Kimberly Stewart, CRM


Verified Customer
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customerVerified Customer
10
Category: Sales
Great dealership
This dealership's salesmen were very professional and knowledgeable of the vehicles they offer. My salesman took his time to explain every thing from beginning to end of my purchase. I would definitely shop again with this dealership. If I could give more stars I would.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/08/2022 04:57 AM

Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/08/2022 04:58 AM

Thanks for this great business rating!


AT
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Andrew T.
Maumelle, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customerVerified Customer
5
Category: Sales
2022 Tucson
Thanks to everyone who helped with the purchase of my new vehicle!
KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/01/2022 05:07 AM

Andrew, 
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/01/2022 05:08 AM

Andrew,
Thanks for this great review!


MF
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Max F.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
verified customerVerified Customer
10
Category: Sales
The Palisade is my favorite vehicle purchase of all time.
I have had many new vehicles in my near seventy years and I’ve never enjoyed the process of buying a new car. This time, purchasing the Palisade was very pleasant. The team at Crain Hyundai made the purchasing process quick and efficient. If you are considering a vehicle purchase, I am confident in recommending Mr. Tevin Cooley. He is friendly and knowledgeable. We had a seven year old vehicle we traded in. For seven years, we received too much communication from the other un-named dealership. After every service, we would receive one to two phone calls, and no less than five email request to give feedback on the service department. It was so irritating. Especially because we responded quickly to the surveys. After every request to numerically rate the service/dealer, the survey requested a written summary of why you gave the numerical rate. It was too much.

We purchased our vehicle three weeks ago, maybe four weeks ago. I am thrilled to report, Crain has called us once, and emailed us twice. The first email was to thank us and to introduce us to the Hyundai app. The second email was to request feedback. So simple. Zero pressure. We appreciate Mr Cooley and the dealership for not chasing us or requesting numerous reviews.

We are first time Hyundai customers and I love the Palisade. The interior is so comfortable and has so many features. Go see Tevin. Tell him we said Hello.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/28/2021 04:59 AM

Max,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/28/2021 05:02 AM

Max,
Thanks for this great business rating!


SH
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Stephen H.
North Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2021
verified customerVerified Customer
10
Category: Sales
Mr. Crain Hyundai (Antonio Shawders)
Great salesman, Facilities, staff and product.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/27/2021 05:23 AM

Stephen,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/27/2021 05:26 AM

Stephen,
Thanks for this great business rating!


AW
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Avery W.
Benton, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
verified customerVerified Customer
10
Category: Sales
I tend to get a very welcoming experience each time I visit this dealership because of the relationships that we have developed over many years!…
Antonio Shawders, Anthony Hicks, and DeWayne Perry all created for us a favorable flow during our purchase process! We started planning our purchase nearly a year ago, and we stayed in contact with each other the whole time discussing availability, pricing, trends, and other matters! Our purchase date was sort of enigmatic due to the fact that we were originally there only to get my wife’s car serviced! The more we talked as we waited for service, it just seemed that timing and availability meshed, and the process finally came to fruition! That’s a great group of guys that are quite knowledgeable and well-experienced in their respective crafts, and they worked well as a team to make our purchase process seamless!
KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/27/2021 05:13 AM

Avery,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/27/2021 05:14 AM

Avery,
Thanks for this great business rating!


TM
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Telisha M.
Malvern, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
verified customerVerified Customer
10
Category: Sales
New purchase
Great service and very speedy with the process. Love it
KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/20/2021 05:13 AM

Telisha,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/20/2021 05:14 AM

Telisha,
Thanks for this great business rating!


KB
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Karen B.
El Dorado, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
verified customerVerified Customer
10
Category: Sales
Best of the best.
I never leave reviews..but this one is well deserved. Tevon Cooley is you man if you want a deal. It has been a long time since I have seen such a respectful and professional young man. All the personnel was friendly. I went in and expressed my expectations and concerns and they were exceeded plus more!!
KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/15/2021 08:09 AM

Karen,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/15/2021 08:53 AM

Karen,
Thanks for this great review!


Verified Customer
Pine Bluff, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
verified customerVerified Customer
10
Category: Sales
Palisade Purchase
Marco is a great salesman and the experience with Hyundai was great. This is my first Hyundai and I LOVE IT!!!
KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/13/2021 11:57 AM

Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/13/2021 11:57 AM

Thanks for this great business rating!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/13/2021 12:00 PM

So glad you are happy with your Hyundai.  Please let me know if I can help you anything at anytime.  Kimberly Stewart, Customer Realtions Manager 501-604-1502.

Employees worked with

DN
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Denna N.
Benton, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
verified customerVerified Customer
10
Category: Sales
Great!!!
Great experience!!!
KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/09/2021 05:29 AM

Denna,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/09/2021 05:30 AM

Denna,
Thanks for this great business rating !


LF
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Lauren F.
Forrest City, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
verified customerVerified Customer
10
Category: Sales
Fantastic Communication & Very Fast Service.
I enjoyed my experience buying a car here . My dealer Antonio Shawders let me know everything I needed to know and didn’t leave not one detail out! Not one bit of my time was wasted. Antonio was very helpful and nice and I appreciate him so much for getting me in a 2022 Hyundai Elantra. I’m so in love with my car. Thank you so much!! I would definitely give this place a 10/10 and make sure you go see Antonio Shawders!
KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/30/2021 12:33 PM

Lauren,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/30/2021 12:34 PM

Lauren,
Thanks for this great business rating!


Verified Customer
Edgemont, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
verified customerVerified Customer
10
Category: Sales
Elantra
Such a pleasure doing business at Crain Hyundai. They made it so easy for me, when I honestly didn’t think it was possible for me to buy a brand new one they made it happen. They were even able to get me a low interest rate.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/18/2021 05:17 AM

Richard,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/18/2021 05:17 AM

Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/18/2021 05:17 AM

Thanks for this great business rating!


Verified Customer
Moreauville, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
verified customerVerified Customer
10
Category: Sales
Exceptional service! Highly recommend
10/10 on everything! Including staff/work personnel!
KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/13/2021 06:46 AM

Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/13/2021 06:47 AM

Thanks for this great business rating!


DT
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Dara T.
Damascus, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
verified customerVerified Customer
Category: Sales
My Car Salesman Was THE BEST!
My salesman was Tevin and he was exceptional. He was extremely knowledgeable, considerate and fun to talk to. He made the entire process smooth and is the type of person I will send my family snd friends to.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 07/15/2021 05:54 AM

Dara,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 07/15/2021 05:55 AM

Dara,
Thanks for this great business rating!


Verified Customer
Little Rock, AR
2021 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
verified customerVerified Customer
Category: Sales
Great experience
No complaints really. I do think service and waiting area could have some better amenities for comfort while waiting.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 07/07/2021 01:15 PM

Jennier,
Thanks for this great review!   We are not allowed to serve coffee or popcorn.  When the CDC guidelines allow us to so we will.  Kimberly Stewart, Customer Relations Manager

KIMBERLY L S. from Crain Hyundai Little Rock responded on 07/07/2021 01:16 PM

Thanks for this great business review!


RB
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Ronnie B.
Benton, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
verified customerVerified Customer
Category: Sales
Great customer service
This is the second car I’ve bought from my salesman Ed. I was so happy the day after I bought my new car I brought my friend in and Ashe also bought a new car. Ed has continued to check on me even almost 2 weeks after the sale.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 07/07/2021 12:28 PM

Ronnie,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 07/07/2021 12:28 PM

Ronnie,
Thanks for this great business review!


Verified Customer
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
verified customerVerified Customer
Category: Sales
Great car
Like the car
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/28/2021 12:40 PM

Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/28/2021 12:44 PM

Thanks for this great review!


RB
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Raymond B.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
verified customerVerified Customer
Category: Sales
Mrs.Victoria and the crew are the best in Arkansas
This company help me survive a crisis. With hard work and dedication I got into vehicle I wanted. I think this was the best experience I’ve ever experienced purchasing a vehicle. My sales person was Mrs. Victoria she walked and talked everything over with me and her team and I am a very proud and thankful for this company! I will be using this company for life and if your reading to post you should too don’t give up because they will not give up on you
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/15/2021 05:27 AM

Raymond,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/15/2021 05:28 AM

Raymond,
Thanks for this great business review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/18/2021 12:49 PM

Raymond,
Thanks for this great review!

Employees worked with

WC
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Warrick C.
Harker Heights, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2021
verified customerVerified Customer
Category: Sales
Awesome Service
Edward Taylor AKA “The Car Guru” was phenomenal in making sure all of my timeless demands were meet he made sure that I was well taken care o and able to walk out with my 2021 Hyundai Elantra! Overall great experience!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/14/2021 05:37 AM

Warrick,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/14/2021 05:37 AM

Warrick,
Thanks for this great review!


Verified Customer
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
verified customerVerified Customer
Category: Sales
The Sales lady, Ms Victoria Keith. She was friendly , wonderfull, knew her job and made you feel at ease .
I was very impressed with everything.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/14/2021 05:47 AM

Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/14/2021 05:47 AM

Thanks for this great review!

Employees worked with

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