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SureCritic / Crain Hyundai Little Rock / CLARENCE FINLEY
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CLARENCE FINLEY

SALES CONSULTANT
Crain Hyundai Little Rock
I have been selling Hyundai's for a couple of years. I am an all around sports fan. Some of my awards and achievements include: Award for providing exceptional guest services, Creating a mentoring program that raised student athletes grade point average
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(4 reviews)
67

Reviews of CLARENCE FINLEY

Verified Customer
Moreauville, LA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
verified customerVerified Customer
10
Category: Sales
Exceptional service! Highly recommend
10/10 on everything! Including staff/work personnel!
KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/13/2021 06:46 AM

Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/13/2021 06:47 AM

Thanks for this great business rating!

Employees worked with
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Anthony Hicks
SALES MANAGER
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CLARENCE FINLEY
SALES CONSULTANT
Verified Customer
Little Rock, AR
2021 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
verified customerVerified Customer
Category: Sales
Great experience
No complaints really. I do think service and waiting area could have some better amenities for comfort while waiting.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 07/07/2021 01:15 PM

Jennier,
Thanks for this great review!   We are not allowed to serve coffee or popcorn.  When the CDC guidelines allow us to so we will.  Kimberly Stewart, Customer Relations Manager

KIMBERLY L S. from Crain Hyundai Little Rock responded on 07/07/2021 01:16 PM

Thanks for this great business review!

Employees worked with
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Anthony Hicks
SALES MANAGER
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CLARENCE FINLEY
SALES CONSULTANT
FM
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Frank M.
Hot Springs Village, AR
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021
verified customerVerified Customer
Category: Sales
Happy
From the start to finish my sales person Lance couldnt have been any better to work with
He was very friendly and professional
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/02/2021 05:34 AM

Frank,
Thanks for this great review!!!

Employees worked with
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Anthony Hicks
SALES MANAGER
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Anthony Hicks
SALES MANAGER
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CLARENCE FINLEY
SALES CONSULTANT
Verified Customer
Little Rock, AR
2021 Hyundai Venue
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/17/2020
verified customerVerified Customer
Category: Sales
Disingenuous sales tactic
Just very non transparent as to the final price and what all was included in the agreed and signed contract.
Not Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/17/2020 10:42 AM

Customer Satisfaction is very important to us.  I do apologize for your unhappy experience.  My name is Kimberly Stewart, Customer Relations Manager.  Please give me a call to discuss your issues so I can make upper management aware.  You can reach me at 501-604-1502.  I look forward to hearing from you.

KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/21/2020 07:42 AM

Please let me know that yu have rceived your paperwork and that it is correct.  Please give me a call at  501- 604-1502.
Thanks, Kimberly Stewart CRM

KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/22/2020 08:37 AM

Darrell,
I did try to call you back this morning.  I did leave you a voicemail.  I have reordered your paperwork.  Hyundai will be sending you a rescore survey and that survey is on me and if I did reach out to you to try to resolve your issues.  Hyundai likes to know that we do reach out to a customer if they are unhappy and take care of their concerns.  Please let me know if there is anything else I can help you with.  Kimberly Stewart, CRM

Employees worked with
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Anthony Hicks
SALES MANAGER
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Anthony Hicks
SALES MANAGER
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CLARENCE FINLEY
SALES CONSULTANT
Displaying all 4 Review
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