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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

RT
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Ronald T.
Madison, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
no comment
no comment
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/18/2019 07:51 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
DL
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Darlene L.
Fayette, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great!
Everything was fine.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/17/2019 08:11 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BB
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Brent B.
Bonita Springs, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience while traleing
My check engine light came on and we were traveling. I called ahead and was told to come to the dealership and they would take care of us. The did and got us back on the road. Even washed the car for us. Was an excellent experience and was covered under the warranty.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/17/2019 08:11 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
EY
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Edward Y.
Lake Saint Louis, MO
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
30000 maintenance
The service rep. did everything asked of him and did not try to over sell the job with unneeded maintenance add on's.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/17/2019 08:09 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
PJ
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Pamela J.
Columbia, MO
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great place to get your car serviced. Great place to buy a car.
You will always be the first place to get my car serviced. Great staff. Great service.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/12/2019 01:51 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
California, MO
2015 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful
No comment
Not Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/10/2019 06:00 AM

Hello, could you please contact myself or the service manager Justin Kertz regarding your service visit.  We strive for 5 star reviews and if your experience was less than satisfactory, we would love the opportunity to make it right. My direct line is 573-388-8539 or email amoeller@machens.com  Thank you.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SB
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Sachin B.
Columbia, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome
Good service!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/10/2019 03:40 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
You are the ONLY service provider my Hundai Sonata has seen.
You are the ONLY service provider my Hyundai Sonata has seen. This visit was only to have my vehicle inspected for Missouri license tag renewal.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/06/2019 12:12 PM

Thank you for being a loyal customer.  We truly appreciate the review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean, comfortable waiting room
Always pleased with the service I receive. Timely and with a smile.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/06/2019 12:09 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Warrensburg, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Department.
They were very professional and friendly, the shop was CLEAN and they got my car in on time and out quickly. Driving from Warrensburg that makes a difference, they are Golden Retriever friendly.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/05/2019 05:26 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
KA
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Kimberly A.
Holts Summit, MO
2016 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First oil change
Scheduled online
Service was good
Didn’t cost because it was my first
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/05/2019 05:27 AM

Thank you for the feedback. We strive for 5 star reviews, please let us know if there is anything that can earn us that 5th star. 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
VA
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Vicky A.
Fulton, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent & thorough service of my Hyundai
The best car dealership and service department I’ve ever had. They are prompt and thoroughly check my car. The service department is professional and always do a good job. I like that they wash my car and vacuum it for me!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/06/2019 09:58 AM

Thank you for the great review!  It is always a pleasure working with you. 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RW
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Robert W.
Columbia, MO
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
They did a great job of getting me in and out quick. Great people!!!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 05/31/2019 12:25 PM

Thank you for the 5 star review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
HH
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Hollie H.
Columbia, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service and service dept very courteous!! work done on time!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 05/31/2019 12:25 PM

Thank you for the 5 star review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Ashland, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire replacement
The staff was courteous and replaced my tire in less than an hour.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 05/31/2019 12:25 PM

Thank you for the 5 star review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
AM
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Alice M.
Columbia, MO
2019 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Smooth Experience
The service department people were prompt and polite and my car was returned earlier than expected. I'll definitely be coming back the next time I need to have my car serviced.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 05/31/2019 12:25 PM

Thank you for the 5 star review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
MD
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Melissa D.
Columbia, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy to set up appointments, good and timely service and reasonable prices.
Never disappointed!
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 05/25/2019 09:23 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400

Employees worked with
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ANDREW A MOELLER
JD
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Julie D.
Boonville, MO
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
repairs
Always do a great job. Are always friendly and easy to talk to.
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 05/25/2019 09:23 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400

Employees worked with
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ANDREW A MOELLER
MW
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Marshinna W.
Columbia, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Customer Service
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 05/25/2019 09:22 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400

Employees worked with
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ANDREW A MOELLER
KF
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Kurt F.
Fayette, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good work
Always reliable and they do great work. Expect to be there a while tho. It's always at least an hour even for just an oil change.
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 05/25/2019 09:22 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400

Employees worked with
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ANDREW A MOELLER
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