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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

PJ
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Pamela J.
Columbia, MO
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast in. Fast out. Nice waiting area.
Nice people. Fast service.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/30/2018 05:32 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
MW
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Melvin W.
Columbia, MO
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Once Again
So... No longer is great service a rarity. It is expected.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/30/2018 05:32 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
JJ
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Judy J.
Kirksville, MO
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
Friendly we know you atmosphere.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/30/2018 05:33 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RS
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Rajesh S.
Columbia, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
No comment
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 10/26/2018 11:52 AM

Thank you for completing our survey, we appreciate the positive feedback.

Tyler Schrimpf - 573-474-7400

Employees worked with
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ANDREW A MOELLER
Verified Customer
Moberly, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Experience
We we treated very kind, Would highly recommend
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/24/2018 12:22 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
TB
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Thomas B.
Boonville, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perfect Every time!
Joe Machens Hyundai Service Department is always reliable, always on time, and always staffed with professionals who are efficient experts...Perfect Every time!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/17/2018 07:32 AM

Thank you so much for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Moberly, MO
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service, Comfortable Waiting Area
From making the appointment to servicing my Santa Fe, the Machens Hyundai team does a great job! Since I live in a different town, I usually wait on oil changes. The waiting area is comfortable, and on nice days I walk the lot and "window shop" for my next vehicle.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/16/2018 07:55 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Sturgeon, MO
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
they were good
they were good
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/15/2018 07:49 AM

Thank you for the review.  Let me know what I can do to earn that 5th star next time.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RR
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Robert R.
Marshall, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Got me in quickly and was offered a coupon that helped save a little money.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/15/2018 07:49 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
MJ
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Marjory J.
Ashland, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service; helpful, competent staff
I have serviced my car here for several years, and have always received excellent service. I feel very comfortable trusting them with the care of my car.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/10/2018 08:22 AM

Thank you so much for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
KH
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Keith H.
Columbia, MO
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Customer Service
Good Customer Service And Exsplain Everything To me
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/10/2018 08:22 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
KS
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Kristina S.
Columbia, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kris
Customer service is great!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/09/2018 05:53 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
JM
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Judith M.
Columbia, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They take good care of our car.
We always know that we can get what we need from little jobs to more difficult jobs when we bring in our Hyundai.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/05/2018 07:59 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
AM
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Andrew M.
Hallsville, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy service
I love the guys at Machens Hyundai and can feel at ease knowing that I’m getting the best service possible for my car.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/02/2018 09:19 AM

THANK YOU!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Moberly, MO
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First Service
Thank you for your friendly, prompt service.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/01/2018 09:07 AM

Thank you for the great survey!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
DL
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Darlene L.
Fayette, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rating
Everything was fine .
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/01/2018 09:06 AM

Thank You!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
EI
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Erik I.
Columbia, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Been going for years
I've had multiple vehicles serviced here. My only complaint is the amount of follow up emails and survey requests I get after each visit. I think the one that I'm responding to now is the fifth email after our service appointment last week. Just seems excessive.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/01/2018 09:05 AM

Thank you for the 5 star score.  I will look into the email issue.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SS
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Shelley S.
Columbia, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Dept.
Oil change and scheduled maintenance . . . always pleasant and helpful.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/27/2018 11:28 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
EM
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Elaine M.
Columbia, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
convenient
The shuttle is very convenient. The service is good and prompt. Cost is the only downside.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/26/2018 05:49 AM

Thank you for the 5 star score.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
TV
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Tri V.
Columbia, MO
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
very much appreciate your service.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/26/2018 05:49 AM

Thank you!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
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