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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

Verified Customer
Columbia, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly atmosphere, quality work.
A great place. Friendly atmosphere, quality work.
Recommended
TRAVIS S. from Joe Machens Hyundai responded on 03/16/2018 02:42 PM

Thank you so much for the positive feedback, we look forward to seeing you for your next visit!

Employees worked with
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ANDREW A MOELLER
AA
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Ahmed A.
Columbia, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Thanks you all for taking care of my lovely Sonata
Thanks Hyundai for making great cars and Thanks Joe Machens
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/15/2018 12:09 PM

Thank you for the great score and choosing Joe Machens Hyundai.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
WP
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William P.
Columbia, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire loosing air (slowly). Found a nail, repaired & on the road again.
Taken good care of, quickly & efficiently.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/14/2018 08:18 AM

Thank you for the great score!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RR
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Rana R.
Center, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
ANOTHER JOB WELL DONE!
Sales and service at Joe Machens Hyundai is superior!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/14/2018 08:18 AM

Thank you Rana!  We truly appreciate your business.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
KF
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Kurt F.
Fayette, MO
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Service was good but took over an hour for just an oil change that I had an appointment for.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/13/2018 07:40 AM

Thank you for the feedback.  I'm sorry for the long wait time.  Hopefully next time we can earn that 5th star.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
PJ
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Pamela J.
Columbia, MO
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast in. Fast out. Nice waiting area.
Was greeted by a nice service man. I told him what I needed. He was quick to respond. Had a tech quick to drive my car into a service bay. My car was clean when they delivered it to me.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/13/2018 07:41 AM

Thank you for the great score!  We appreciate your continued business.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
CG
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Chad G.
Altamont, KS
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Varry polite and respectful.
The service representatives are ready to get all your isues handeled. Up front and honest about wether they had the recall parts on hand or not. Quick service.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/09/2018 05:51 AM

Thank you for the great review and your business.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RS
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Robert S.
Boonville, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service + people
Always get good service here, and they always seem to be able to get in and out in no time. Prices are fair, and the people who help you are nice and friendly. I just wish they would remodel their bathrooms - they are starting to get a little on the "way worn down" side! But on the flip side, the Coke Freestyle and donuts in the morning are nice!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/09/2018 05:53 AM

Thanks for the great score.  We truly appreciate your business.  I'll mention the restrooms to management.  

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RH
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Rhonda H.
Warsaw, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service was great.
Service department kept me informed and were friendly and helpful. They went above my expectations.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/09/2018 05:55 AM

Thank you for the great feedback.  We look forward to seeing you again next time.  

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
CG
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Catherine G.
Fulton, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Accommodating
You ever play jacks with the red rubber ball? Sometimes I feel like life just throws down 2 handfuls of jacks on me that are in the way of my plans and or calendar. Even when my "time" jacks are blocking progress or appointments, Machens Hyundai always seems to be able to handle my schedule. Accommodating.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/08/2018 05:27 AM

Thank you for the great score. We look forward to seeing you next time.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SB
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Sheena B.
Clifton Hill, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Andrew in the service department
Andrew in the service department is absolutely great!! He is very knowledgeable, kind and courteous. I always ask for him by name. I trust the advice and recommendations he has always given me. He is the reason I continue to come back.
Thanks! Sheena Boggs
Recommended
TRAVIS S. from Joe Machens Hyundai responded on 03/03/2018 05:25 AM

I will let Andrew know about your experience.  Thank you so much for coming in and we look forward to seeing you again!

Travis

Employees worked with
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ANDREW A MOELLER
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Verified Customer
Plano, TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
None
None
Recommended
TRAVIS S. from Joe Machens Hyundai responded on 03/02/2018 10:47 AM

Thank you for the response and for your business!

Employees worked with
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ANDREW A MOELLER
BS
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Brian S.
Mexico, MO
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service at a reasonable price.
My service was done quickly and correctly at a reasonable price.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/01/2018 11:18 AM

Thank you for the great response.  We look forward to seeing you next time.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
EW
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Everett W.
Sedalia, MO
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Andrew Moeller
Like always Andrew and the entire service department took care of us, we brought our car in routine maintenance and a recall, we were in and out with no issues. Thank you Andrew and the Joe Machens Hyundai Team
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/01/2018 06:44 AM

Thank you so much Mr. Ward.  We look forward to seeing you next time.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
LB
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Lori B.
Kirksville, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and freindlu
Fast and friendly
Recommended
TRAVIS S. from Joe Machens Hyundai responded on 02/28/2018 06:35 AM

Thank you so much for the feedback, we look forward to seeing you again!  Thanks,

Travis

Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Professional, friendly, know what they're talking about.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/27/2018 07:03 AM

Thank you so much for the great feedback.  We truly appreciate it.  

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Jefferson City, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Stuff
I have definitely been happy with my Hyundai. Getting service done at this dealership has been a great experience.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/27/2018 07:02 AM

Thank you for the great feedback.  I look forward to helping you next time.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
DS
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David S.
Dawn, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
We had a GREAT experience with the work dun of our 2011 Hyundai .... we plan on checking out trade in and NEW CAR !!!!!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/26/2018 06:58 AM

Thank you for the great review.  We appreciate your business.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
DL
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Darlene L.
Fayette, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Everyone so friendly .
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/23/2018 01:21 PM

Thank you so much Darlene.  We truly appreciate it.  

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BM
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Bruce M.
Columbia, MO
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Experience
My service advisor Chris did a great job of keeping me informed during the process. And when it became apparent my Genesis wouldn’t be ready until the following day, he quickly arranged a loaner vehicle. Great service!
Recommended
TRAVIS S. from Joe Machens Hyundai responded on 02/21/2018 09:21 AM

Thank you so much for the positive feedback.  Sorry for the inconvienience but I'm happy to hear that we got it taken care of.  Thanks

Travis

Employees worked with
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ANDREW A MOELLER
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