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ANDREW A MOELLER

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

JJ
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Judy J.
Kirksville, MO
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Staff and Service People
It was nice to be recognized - at least it seemed like they did. I felt right at home. The waiting area is much more comfortable.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 11/18/2016 04:40 PM

Thank you so much Judy for noticing the changes and thank you so much for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

Verified Customer
Gravois Mills, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
Everyone in the service department is great to work with and always makes you feel comfortable.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 11/11/2016 03:20 PM

Thank you so much for your continued business and for your great feedback.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

DH
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wesley Earl
I'll be back for my next car.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 11/10/2016 12:38 PM

Thank you Debbie for your feedback to us and also for sharing it on face but you are to kind. Thank you so much for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

RC
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Richard C.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The place to go!
Been with them for 10 years
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 11/09/2016 11:29 AM

Hi Richard it's always a pleasure thank you so much for your loyalty and for your feedback. Thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

Verified Customer
Mexico, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Inhibitor sensor
Everything was taken care of in a timely fashion at less price than I anticipated.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 11/08/2016 08:58 AM

Thank you so much for your feedback and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

SF
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Susan F.
New Franklin, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Staff
Yes - Great Customer service
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 11/07/2016 08:41 AM

Thank you Susan I love reading this. Thank you for the feed back and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

LE
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Loretta E.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
What does this mean
Excellent employees
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 11/07/2016 08:11 AM

Thank yo Loretta for taking your time to do this review and thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone is very friendly and helpful.
Very friendly people work at Hyundai. Would recommend to a friend and have recommended to friends.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 11/04/2016 03:45 PM

Thank you so much for your kind words and business. We look forward to seeing you next time.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

Verified Customer
Columbia, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly and fast service
great place with great people
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 11/01/2016 03:24 PM

Thank you so much for your business and for taking the time to do this review

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

TG
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Tamara G.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
Very helpful staff.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/31/2016 07:35 AM

This is great to hear Tamara thank you so much for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

Verified Customer
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
oil change
Very friendly and organized, nice waiting room!
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/24/2016 07:43 AM

Thank you so much for this review and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

Verified Customer
Moberly, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall Service
Thank you for your polite service. Place was clean and people were friendly.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/21/2016 11:49 AM

Thank you so much for your kind words and taking time out to let us know.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

BL
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service team
They did everything that was needing to be done for warrenty purposes and changed oil for me as well which took less then an hour
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/20/2016 06:10 AM

This is great Brent thank you for sharing and thank you so much for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

EA
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Evgeny A.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
We don't chage parts that are functional.
Thank you very much for quick and easy service. I dropped my key in to over night drop box parked the car at the lot. Came back next day and car is ready to go! Thanks Adrew and staff.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/20/2016 06:06 AM

Thank you Evgeny for these kind words and for your business. I will make sure that Andrew see's this.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

Verified Customer
Columbia, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Oil Change / Brake Inspect
It took about the typical time to complete. They are very quick on the take in process.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/19/2016 07:47 AM

Thank you so much for your review and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

PT
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Paul T.
Whiteman Air Force Base, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service!
Well done!!!
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/17/2016 08:40 AM

Thank you Paul this is great to hear. Thank you for your feedback and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

CG
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CATHERINE G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you for listening to me!
A problem-solving staff who checks my car, gets me to my husband's appointment- all with great courtesy - 5 stars for Machens Hyundai!
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/17/2016 08:32 AM

Hi Cathrerine this is so great to hear. Thank you so much for taking your time to do this review and for all your kind words. Thank you so much for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

RM
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Ronald M.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine maintenance.
Everyone speaks to you.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/17/2016 08:22 AM

Thank you so much Ronald for your feedback and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

CJ
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Charles J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
great place to go and treated nicely ever time
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/08/2016 07:58 AM

Thank Charles for your feedback and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

CH
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Clydia H.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable Service
My car is always fixed (if necessary) the first time.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 10/08/2016 06:51 AM

Thank you Clydia you are so kind. Thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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