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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

DL
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Darlene L.
Fayette, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place to take care of my car.
Always so friendly! Talk to you about car.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/19/2019 05:50 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Montgomery City, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent Maintenance
Good customer service. Work done well and quick
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/17/2019 01:25 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
KN
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Keven N.
Mexico, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service!!
You guys were amazing from start to finish. Everything was done on time and even providing me a loaner for the day so I wasn't stuck at Tate dealership all day. Awesome ‼️
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/17/2019 01:24 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RK
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Ronald K.
Columbia, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Machens Hyundai Service Department is Excellent
I have been taking my cars (Genesis and Santa Fe) to Machens for service for over 8 years. Always excellent service and treated well. Highly recommend them.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/17/2019 01:23 PM

Thank you for the great review and your continued business.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
JR
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James R.
Jefferson City, MO
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2020 Palisade
Excellent vehicle and service from Joe Machens Hyundai.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/11/2019 06:27 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Ashland, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
As always - prompt and excellent service. Personnel are super polite and helpful.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/11/2019 06:27 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Atlanta, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Staff
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/11/2019 06:26 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BW
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Bill W.
Columbia, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
a
Excellent as always
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/11/2019 06:26 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Columbia, MO
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent visit
Always receive good service, friendly staff
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/11/2019 06:26 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RT
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Ronald T.
Madison, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
nocomment
no comment
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/06/2019 11:46 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RS
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Reggie S.
Columbia, MO
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Most recent visit
Great job as always. Thanks!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/03/2019 09:29 AM

Thank you for the 5 star Reggie!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
PJ
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Pamela J.
Columbia, MO
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast in. Fast out. Nice waiting area.
Great place to get car serviced.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 08/27/2019 12:38 PM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
LW
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Llona W.
Columbia, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful service
Very helpful.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 08/27/2019 12:38 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Fulton, MO
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
You asked for an opinion, I gave you an honest one.
3 Stars on facility. 5 stars on friendliness
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 08/21/2019 12:36 PM

Thank you for the feedback.  I will pass the suggestions on to management.  On the cabin filter, the techs do get paid by the job, not by the hour.  We do price shop competitors, and our prices are typically lower and you get a genuine Hyundai filter.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BW
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Bill W.
Columbia, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
aa
Excellent as always
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 08/21/2019 12:27 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
KC
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Kamille C.
Hallsville, MO
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Staff, Timely Service
Andrew is always very helpful. I walked in for a drop off appointment last week and my vehicle was ready within two hours. Vehicle was cleaned up well, oil sticker replaced and maintenance reminders reset.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 08/21/2019 12:26 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Castle Rock, CO
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Vacation check engine light
I woke up to a check-engine light while on vacation. Joe Machens Hyundai was 20 minutes away, so we called them. They told us to come immediately. They worked us in quickly, diagnosed, fixed the part, and had us on our way with only a slight delay in our schedule. Everyone was very friendly and they showed the same attitude to the others that were waiting for their cars. If I lived in the area, I would definitely use their service department when I needed it.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 08/21/2019 12:26 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BR
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Brooke R.
Columbia, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New Car! (My first brand new car)
Dan was great! He gave me an inservice on all the safety features which is what I cared about the most. He took the time to let me look at the SUVs I thought I might want as well. Ultimately I decided on the Santa Fe and have been incredibly happy.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 08/21/2019 12:25 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
KH
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Kathy H.
Huntsville, MO
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Denise Hutchinson
Great staff....quick service...they genuinely seem to care about the customer
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 08/21/2019 12:25 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
PJ
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Paul J.
Columbia, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very helpful
They are great to work with. Have not tried to get me to do something that was not needed.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 08/14/2019 06:14 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
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