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BR

BOB RECK

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(443 reviews)
76

Reviews of BOB RECK

Verified Customer
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
A
A
Recommended
Bob R. from St. Charles Hyundai responded on 03/11/2019 05:41 AM

Thank you for your business ! iam sorry for any communication concerns that may have happened ,feel free to contact me any time if you have any questions or concerns,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
DC
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David C.
Saint Peters, MO
2002 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Old vehicle still running great
My 2002 Santa Fe needed basic maintenance. The job was done quickly and professionally to my satisfaction. The total price came in $50 less than estimated. Plus they gave me 10% off for being a regular customer. And they provided me a loaner vehicle while the work was performed. Their estimate matched my local independent repair shop, but with the extras provided by Hyundai, I received a much better deal. And this is why I continue to go to Hyundai for all my Service needs.
Recommended
Bob R. from St. Charles Hyundai responded on 03/08/2019 05:47 AM

Thanks for the great review.and thanks for your continued business done with us .we greatly appreciate you !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
MO
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Michael O.
Saint Louis, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
great service
Recommended
Bob R. from St. Charles Hyundai responded on 02/26/2019 02:35 PM

Thanks for the great review ! we appreciate your continued business with us,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
PV
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Paula V.
O Fallon, MO
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Review
Great service. i will bring my car back for maintenance and repair work.
Recommended
Bob R. from St. Charles Hyundai responded on 02/25/2019 08:31 AM

Thank you for the positive review on your recent service ! we appreciate your continued service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
Verified Customer
O Fallon, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
satisfied customer
Jackie was fantastic and very friendly and on time. He needs a raise.
Recommended
Bob R. from St. Charles Hyundai responded on 02/25/2019 05:00 AM

Thank you for the great review,and we appreciate your
business done with us ,thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
RZ
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Raymond Z.
St. Louis, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent service
----
Recommended
Bob R. from St. Charles Hyundai responded on 02/22/2019 02:48 PM

Thank you for the great review ! let me know if there is anything else we can do for you ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
Verified Customer
Saint Peters, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department
Service Department is great. People are always polite,will answer any questions and they give that little extra.
Recommended
Bob R. from St. Charles Hyundai responded on 02/22/2019 12:12 PM

Thank you for the great review ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
SS
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Shari S.
Saint Louis, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service!
I always have a good experience here. Easy to work with and very friendly!!
Recommended
Bob R. from St. Charles Hyundai responded on 02/20/2019 02:06 PM

Thank you for the great review ! your business with us is greatly appreciated !thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
Verified Customer
Saint Charles, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great, friendly, professional Service Advisor
Our 2013 Santa Fe needed a new engine and the service advisor that we were working with did an excellent job communicating the issue with Hyundai to get the replacement done. Very courteous and professional.
Recommended
Bob R. from St. Charles Hyundai responded on 02/19/2019 05:04 AM

Thank you for the great review ! we appreciate your business ! thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
GS
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Gina S.
O Fallon, MO
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
I've yet to have bad service. And everyone is very friendly and kind.
Recommended
Bob R. from St. Charles Hyundai responded on 02/18/2019 06:40 AM

Thank you for the graet review ! we greatly appreciate your business ! thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
DM
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Dennis M.
Saint Peters, MO
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change experience
Always a great experience at St Charles Hyundai
Recommended
Bob R. from St. Charles Hyundai responded on 02/18/2019 06:40 AM

Thank you for the great review! And as always we appreciate your continued service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DF
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Darrell F.
O Fallon, MO
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Non safety items updated
Call from dealer that there were 2 issues with my 2017 Sonata Hybrid that needed service. Non safety related service item recalls. Scheduled service and completed with no issues or charges.
Recommended
Bob R. from St. Charles Hyundai responded on 02/15/2019 05:41 AM

Thank you for the posivitive review ! we greatly appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
Verified Customer
Wentzville, MO
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience
Fast and great service always done right the first time.Clean and good amenities in waiting room.
Recommended
Bob R. from St. Charles Hyundai responded on 02/08/2019 10:29 AM

Thank you for the positive review ! we greatly appreciate your continued service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
TC
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Theresa C.
Weldon Spring, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The people!
They fixed the problem efficiently, and were very friendly and accommodating.
Recommended
Bob R. from St. Charles Hyundai responded on 01/28/2019 12:41 PM

Thanks for the great review ! we look forward to your next routine service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
LK
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Linda K.
Saint Charles, MO
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Your service dept as all taken care of my needs I have a 2003 and a 2009. So for 16 years your service dept has taken care of all my needs Tom Kriegermeier
Bye the way the 2003 has never had to have anything done to it other than regular maintenance
Recommended
Bob R. from St. Charles Hyundai responded on 01/28/2019 04:56 AM

Thank you for the great review ! we appreciate your continued business with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
Verified Customer
Dardenne Prairie, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Top-Notch Servicing, On-Time appointments!
Had a recall to get taken care of. Had an appointment and car was done just under the estimated wait time.
Recommended
Bob R. from St. Charles Hyundai responded on 01/23/2019 04:58 AM

Thanks for the great review ! we look forward to your next routine service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
SS
gravatar
Shari S.
Saint Louis, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great job!
Always friendly, courteous and helpful!
Recommended
Bob R. from St. Charles Hyundai responded on 01/22/2019 02:48 PM

Thank you for the great review ! your business is greatly appreciated  !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
PF
gravatar
Patti F.
Saint Louis, MO
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Prefer not to be published
Got some of the things fixed on the car that needed attention - that were not done at the 60K inspection.
Only took a couple of days & when I got the car back it appeared to be running well & working good. They also washed it - which they hadn't done much before.
Recommended
Bob R. from St. Charles Hyundai responded on 01/15/2019 05:02 AM

Thanks for the great review ,we appreciate your business ! ,we look forward to your next routine service with us,thanks again.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
WH
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William H.
Saint Peters, MO
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perfect!
Absolutely perfect service, on-time, and well under the quote!!
Exactly as I would have wanted it!!
Recommended
Bob R. from St. Charles Hyundai responded on 01/14/2019 04:59 AM

Thanks for the great review ! its always a pleasure taking care of you and your Sonata !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
DL
gravatar
Dominic L.
O'Fallon, MO
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Always do a great job in a timely manner
Recommended
Bob R. from St. Charles Hyundai responded on 01/14/2019 04:59 AM

Thank you for the great review,your continued business with us is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
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