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SureCritic / New Car Dealer / Vancouver Toyota / Brian Ramsdell
BR

Brian Ramsdell

Vancouver Toyota
Overall Rating
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(12 reviews)
58

Reviews of Brian Ramsdell

Verified Customer
Vancouver, WA
Toyota RAV4 Plug-In Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/12/2025
verified customerVerified Customer
8
Car Buying
I appreciated everything about this buying experience - except for the hard sell from the finance department. It should have been much quicker and easier since I was paying CASH for a new car - but they really wanted to up-sell me on various warranty packages, none of which I bought.
Lori B. from Vancouver Toyota responded on 03/13/2025 11:09 AM

Thank you for sharing your feedback regarding your recent experience with us. We are pleased to hear that you appreciated the overall buying process. However, we are concerned to learn about the pressure you felt from the finance department. Your time is valuable, and we aim to provide a streamlined and stress-free experience, especially for cash transactions.  Your input is invaluable as we strive to improve our services.
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758

Employees worked with
BR
Brian Ramsdell
JF
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JERRY F.
Vancouver, WA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2024
verified customerVerified Customer
10
Brian was great he wasn’t pushy and listened to what we wanted!!
Brian treated us with respect he wasn’t a pushy sales person. He listened to us and sold us a great car
Kerrie K., Service Manager from Vancouver Toyota responded on 04/01/2024 03:47 PM

Jerry, we're thrilled to hear that Brian provided you with a respectful and pressure-free experience. It's great to know that he listened to your needs and helped you find a great car. Thank you for choosing McCord's Vancouver Toyota, and we hope to see you again in the future!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with
BR
Brian Ramsdell
Verified Customer
Vancouver, WA
Toyota Tacoma 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2023
verified customerVerified Customer
10
Professional and Fast
Went in to look at a new Toyota Tacoma and chose to purchase right away. Brian answered all of my questions about the vehicle and differences between models and made test driving very easy and once I decided to purchase my truck, it was fast and seamless from start to finish in under 4 hours! I will be doing it again.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 06/29/2023 07:40 AM

Thank you for your kind review. We appreciate that you chose to purchase our Toyota Tacoma and had a great experience with Brian. We're glad that the process went so smoothly and quickly and that you'll be returning for your next purchase. Our team strives to ensure that each customer enjoys a seamless and positive experience with us.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
BR
Brian Ramsdell
DD
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DEANNA D.
Vancouver, WA
Toyota bZ4X
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2023
verified customerVerified Customer
10
No surprises
This is the third vehicle I’ve purchased from Brian. I keep coming back because Brian explains all the details honestly and treats me with respect. I could have purchased a bZ4X from Beaverton or Wilsonville, but chose to wait until it was available at McCords.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 04/19/2023 04:10 PM

Thank you for your loyalty, Deanna! We are so glad that you chose to wait for the bZ4X to be available at McCords. We appreciate your kind words about Brian and are proud to have earned your trust.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
BR
Brian Ramsdell
RP
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RICHARD P.
Ridgefield, WA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2023
verified customerVerified Customer
10
Great Service and Sales, in the same day.
The service group was efficient and true to their word for time. Well done. Talked with Brian in the Sales group and worked out a new lease for 2023, as a new shipment of cars arrives in the next 2 weeks.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 01/08/2023 05:13 PM

Hi Richard, 
Thank you for your review of our Service and Sales group. Ha[[y to hear you will be getting a new 2023 vehicle!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
BR
Brian Ramsdell
Verified Customer
Vancouver, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2022
verified customerVerified Customer
10
Purchased a Toyota
Brian made it easy and pain free! He was quick with the paper work and knew his stuff.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 12/19/2022 05:37 PM

Thank you for your review of Brian in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
BR
Brian Ramsdell
RM
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ROBERT M.
Vancouver, WA
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2022
verified customerVerified Customer
10
Professional and friendly
Everything about setting up the visit and the staff and facility are first rate . I made an early appointment and read for about an hour or so and my Tacoma was ready to go .
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 12/12/2022 05:25 PM

Hi Robert, 
Thank you for sharing your experience with us. 
Sincerely, 

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
BR
Brian Ramsdell
RH
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ROBERT H.
Cathlamet, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2022
verified customerVerified Customer
10
Never Disappoints
We just purchased our fourth vehicle from McCord’s. As always the process was to the point, hassle-free, and quick. Thank You!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 11/16/2022 02:43 PM

Hi Robert, 
Thank you for your review of our Sales Department. We appreciate our customers here at McCord's Vancouver
Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
AK
Anna Karakotova
BR
Brian Ramsdell
JM
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JOSEPH M.
Vancouver, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2022
verified customerVerified Customer
10
Wonderful experience!
We had a wonderful experience in finding the right vehicle we wanted. We were quickly given the information and expectations of time required if we chose to wait for a new model versus purchasing a certified pre-owned.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 09/19/2022 09:24 AM

Hi Joseph,
Thank you for your review of our Sales Department and sharing your experience with us. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

 

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
BR
Brian Ramsdell
EM
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EDUARD M.
Vancouver, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2022
verified customerVerified Customer
10
No Pressure and great experience!
We had an overall great experience at Vancouver Toyota, we did not feel pressured at all when looking and eventually buying our Rav4. Thank you Nick, Brian, and Emily.
Kerrie K., Service Manager from Vancouver Toyota responded on 05/24/2022 12:03 PM

Eduard, thank you for sharing this wonderful feedback with us. We are so glad that you had a great experience and we look forward to working with you again in the future!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with
BR
Brian Ramsdell
EG
Emily Gribben
NA
Nick Audrey
HS
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Herb S.
Portland, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/03/2022
0
Category: Sales
horrible service, Dealer did not file dvm paper correctly, still waiting 2+months
Purchased a car on 12/31, it was not in stock.
When in came on 1/15 in the temporary license had allready been filled out with the back date of 12/15, so we had only 15 days left on the temporary license.

We have had to spend $70 on more temporary licenses.

Today we need to get yet another temporary license and got a letter from DVM saying the dealer did not even fill out the DMV paper work correctly and di not fill in the mileage or sign the dmv papers.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 03/03/2022 02:16 PM

Hi Herb, 
I will have my Customer Relations in Sales reach out to you to discuss your experience.
Sincerely,

Lynn Quiding
Service Customer Service Representative 
3602535403
Employees worked with
BR
Brian Ramsdell
Verified Customer
Portland, OR
Toyota Highlander
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/17/2022
verified customerVerified Customer
2
focused on moving cars
Dealer is not setup if you do not use there "finance lenders". Lack of follow though on paper work
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 01/18/2022 09:12 AM

I will have my Customer Relations in our Sales Department reach 
out to you to discuss your review.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
BR
Brian Ramsdell
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