Vancouver Toyota

We appreciate your feedback regarding your recent visit for an oil change and tire rotation. It’s great to hear that everything went smoothly during your service. Our team is committed to providing reliable and efficient maintenance for your vehicle. We look forward to assisting you again in the future.

Robert, we genuinely appreciate your long-standing loyalty to McCord's Vancouver Toyota over the past 35 years. It is encouraging to hear that you have consistently felt respected and understood when addressing your vehicle needs throughout the years. Our commitment to providing an easy and seamless car-buying experience remains a priority, and your feedback reinforces that we are on the right path. Thank you for being a valued part of our community!

Anna, we appreciate your detailed feedback regarding your experience at our dealership. It's encouraging to hear that you found our customer service to be friendly and respectful, and that our team provided clear, honest answers to your questions. We're glad to know that the buying process was smooth and efficient for you, as we strive to ensure that our customers feel comfortable and informed every step of the way. The transparency in pricing is something we prioritize, so it's great to hear you found our pricing fair with no hidden surprises. Your insights help us to maintain the high standards we set for ourselves, and we appreciate you sharing them!

Thank you for taking the time to share your experience, Natalya! We’re pleased to hear that you found our service fast and efficient. It is always our goal to provide a smooth experience for our customers.

John, it's wonderful to hear that you and your wife found the perfect vehicle, and that our saleswoman was able to facilitate a smooth purchase process. The joy of seeing a loved one happy with their new vehicle is truly priceless. We wish you many enjoyable journeys in your 2021 Hybrid Sienna!

We appreciate your feedback and are glad to hear that the routine maintenance improved your car's performance. A smoother ride can make all the difference in your driving experience. Your trust in our service means a lot to us, and we strive to keep your vehicle running at its best.
Thank you, 
Lori Bonner 
Customer Relations Manager 
360-360-4758

We appreciate your feedback regarding your experience with us. It's great to hear that you received courteous, knowledgeable, and efficient service throughout the process. Providing excellent customer service is a priority for us, and it's rewarding to know that we met your expectations. We look forward to assisting you in the future.
Thank you
Lori Bonner 
Customer Relations Manager 
360-360-4758

We appreciate your feedback regarding your recent experience with our car service. It's great to hear that the check-in and check-out process went smoothly for you. We strive to provide transparent service, and we're glad you enjoyed the video feature during your tire rotation. Our goal is to ensure efficient communication, so it’s nice to know that the text updates were helpful. Thank you for choosing us for your vehicle needs.
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758

We appreciate your feedback regarding the service you received. It's great to hear that you found the service to be good. However, we understand the importance of a timely check-in and check-out process, and we are always looking for ways to improve efficiency. Your input is valuable, and it will be taken into consideration as we continually aim to enhance our customer experience. Thank you for choosing us.
Lori Bonner
Customer Relations Manager
360-360-4758

We appreciate you sharing your experience with us. It's great to hear that you found the consultation productive and that Mr. Music provided a pressure-free environment. Your positive feedback reinforces our commitment to delivering quality service, and we value your insights as someone experienced in sales. Thank you for your business.
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758

We appreciate you taking the time to share your experience. Providing excellent service is our priority, and it is encouraging to know that we met your expectations. We look forward to continuing to serve your automotive needs in the future.
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758

We appreciate your detailed feedback regarding your recent experience with Vancouver Toyota. It is encouraging to hear that our team was able to identify and resolve issues with your wife's car, even those you had grown accustomed to.  Thank you for choosing us for your automotive needs, and we hope to provide you with similar positive experiences in the future.
Thank you, 
Lori Bonner 
Customer Relations Manager 
360-360-4758

We appreciate your feedback regarding your recent experience at Vancouver Toyota. It is concerning to hear about the miscommunication relating to the tire quote.   Your loyalty to maintaining your Camry with us is valued, and we take your concerns seriously. We will use your comments to improve our communication processes and ensure that future customers receive the clarity they deserve.  I am glad to see that your advisor was able to apply an additional $114 discount to reduce your bill.    I had asked Noel not to reach back out to you as I wanted to speak to you about this concern. I left you a voicemail and sent an email to you, please call me at my direct line at 360-360-4758 when you have a moment. 
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758  

We appreciate you taking the time to share your positive experience with our service. It's wonderful to hear that you felt well treated and that our team member provided fast and respectful service. Your satisfaction is important to us, and we are glad that we could meet your expectations. Thank you for choosing Vancouver Toyota.
Lori Bonner
Customer Relations Manager 
360-360-4758