Business Solutions
English Español
SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD THOMASON
BT

BRAD THOMASON

St. Charles Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(485 reviews)
74

Reviews of BRAD THOMASON

PA
gravatar
Peter A.
Saint Charles, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy enough...
I had the 7500 mile service set up for the Tucson...set the appointment up online, went it and was in and out within 25-30 minutes. Always friendly staff making the wait worth it.
Recommended
Brad D. from St. Charles Hyundai responded on 01/19/2017 06:02 AM

thank you for the great five star survey. we appreciate all your business done with our dealership.

thank you, Hyundai service
brad dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
RS
gravatar
Ruth S.
Naples, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very courteous service department
Polite and helpful
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 01/11/2017 05:10 AM

Thanks for the great review! We thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
JS
gravatar
James S.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Jim B
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 01/11/2017 05:12 AM

Thank you for the 5 star review! It's our pleasure to make you service visit,and enjoyable experience!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
BW
gravatar
Byron W.
Florissant, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional car care
I have been coming to this dealership for over 5 years and the preventive maintenance has kept my car from costly repairs
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 01/05/2017 05:16 AM

Thanks for the 5 star review! We greatly appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
MD
gravatar
Michael D.
Parker, CO
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy to get in and out and very thorough with necessary checks
They make it easy to get routine oil changes done, in and out in less than 1 hour.
Recommended
Bradly D. from St. Charles Hyundai responded on 12/30/2016 02:06 PM

thank you for the great five star survey we appreciate all your business done with our dealership.

thank you, Hyundai service
brad dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Charles, MO
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Oil Change
Recommended
Bradly D. from St. Charles Hyundai responded on 12/29/2016 07:36 AM

thank you for the great five star review, we appreciate all your business done with our dealership. we hope to see you soon for routine maintenance.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JM
gravatar
Jeffrey M.
Alton, IL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Warranty and maintenance work.
Fixed everything right the first time which is important when you live 45 miles away as I do.
Recommended
Bradly D. from St. Charles Hyundai responded on 12/29/2016 07:37 AM

thank you for the great five star review, we appreciate all your business done with our dealership. we hope to see you soon for routine maintenance.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
SB
gravatar
Shirley B.
Saint Louis, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fasted efficient service, friendly staff.
From the first greeting to checkout, they make you feel like you and your business rare very
important to them.
Recommended
Brad D. from St. Charles Hyundai responded on 12/28/2016 05:06 AM

thank you for the great five star review, we greatly appreciate all your business done with our dealership.

thank you Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Peters, MO
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close to my home.
Service people are friendly.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 12/23/2016 02:42 PM

We thank you for choosing us over the other quick lube places. Watch your mail or check our website we frequently have oil change specials. Your business is very much appreciated!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BT
BRAD THOMASON
EH
gravatar
ENRIQUE H.
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
St Charles Hyundai seems to highly value customer satisfaction. The service I have received has been excellent. It is setting a very high standard which i believe they will be able to maintain.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 12/21/2016 09:19 AM

Thank you for the great review! It's our pleasure to provide you with great service.

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
RP
gravatar
Ronald P.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly service personnel
Service is always done right and in quick time.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 12/20/2016 01:40 PM

Thanks for the kind words and taking the time to post them!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BT
BRAD THOMASON
Verified Customer
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
The customer service is awesome. The service department is wonderful!!!! I trust only them to perform service on my car.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 12/16/2016 11:42 AM

Thank you for the 5 star review! It's our pleasure to make sure you have an enjoyable service visit!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
gravatar
Verified Customer
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close to home.
I will recommend the service dept. only. The sale staff is very poor. If I buy another Hyundai it will be from the Wentzville dealer.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 12/12/2016 05:50 AM

Thanks for the 5 star review! We thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
DM
gravatar
DENNIS M.
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service.
Excellent
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 11/29/2016 07:08 AM

Thanks for the great review! We're looking forward to seeing you for your next service.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BT
BRAD THOMASON
AA
gravatar
A A.
Chesterfield, MO
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt, courteous service
Excellent service
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 11/28/2016 05:08 AM

Thanks for the great review! We thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
KG
gravatar
Kimberly G.
Lake Saint Louis, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car experience
Very happy with car dealer. Always very thorough.
Recommended
Brad D. from St. Charles Hyundai responded on 11/21/2016 09:21 AM

thank you for the great 5 star review, we appreciate all your business done with our dealership.

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
GD
gravatar
Gregory D.
Dardenne Prairie, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change service
Very professional service advisors, and the work was completed when promised and thoroughly.
Recommended
Brad D. from St. Charles Hyundai responded on 11/21/2016 09:26 AM

thank you for the great 5 star review, we appreciate your business done with our dealer ship.
hope to see you soon.

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
EC
gravatar
Eron C.
Saint Louis, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Friendly, helpful staff. Clean Facilities
Recommended
Brad D. from St. Charles Hyundai responded on 11/16/2016 12:01 PM

thank you for the great 5 star review we appreciate all your business done with our dealership.

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CR
gravatar
Cheryl R.
O Fallon, MO
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality of the automobile itself, satisfaction of sales and service, and it is simply a beautiful car and I am a very satisfied customer.
St. Charles Hyundai is located near my home which is in O'Fallon, MO and when in need of any type of service, only a call to them is necessary.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 11/10/2016 05:58 AM

Thank you for the great review! We thank you for your loyal business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
JL
gravatar
Jacob L.
Saint Peters, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Great service and timely.
Recommended
Brad D. from St. Charles Hyundai responded on 11/07/2016 11:16 AM

thank you for the positive 5 star review about your latest trip to our dealer ship, we appreciate all your business.

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.