CB

CHERYL BUCK

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

EB
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Ellen B.
East Palatka, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality customer service
Excellent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/09/2017 09:39 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

KM
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Kenneth M.
St. Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people
Bought four vehicles at this dealer since 2012
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/06/2017 07:48 AM

Thank you for sharing your experiences with us and your continued loyalty to Hyundai of St. Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GA
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
a nice clean place and the people are frindly
Did not try to sell me any service that I did not need
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/05/2017 02:40 PM

 Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine. Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

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Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
They do it right the first time
Appointment system works great. Comfortable waiting area. Service works is the best.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/04/2017 06:08 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent, friendly service.
Cheryl was my service advisor and excellent in communication and helpfulness. Sales also helped to pair my iPhone with the car's bluetooth. Quite different from Daytona where I feel integrity is in question.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/04/2017 06:04 AM

 Thank you for taking the time to share your service experience with us at Hyundai of St Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DZ
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Another home run.
Excellence personified.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/26/2016 01:49 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

DB
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Donna B.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy customer
Grwat customer service reps and great work. Always trustworthy
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/26/2016 05:45 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Still the Best!
This is the best dealership that we have ever used. We must be really pleased because this is the 7th car we've gotten from this dealership and we always use them for all of our maintenance and service needs. One of the reasons we keep coming back is our salesperson Randy - he's great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/26/2016 05:40 AM

Thank you for taking the time to share your experiences with us at Hyundai of St Augustine. We agree, Randy is Great!
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

HP
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Henri P.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Rapid and first class service
Complete satisfaction
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/26/2016 05:39 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

JD
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John D.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wiper blades
Service fixed them on the spot. Efficient, courteous, and accommodating.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/23/2016 01:46 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Orange Park, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No pressure sales or service
I have just purchased my second Santa Fe Sport from this dealship and would definitely recommend their business to anyone that wants a no hassel deal and excellent service from people that seem to care about good customer service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/23/2016 06:31 AM

Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine. Congratulations on your new Santa Fe. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PL
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Plezzie L.
East Palatka, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
First service maintenance for my new car
Everyone was so nice and helpful being an older woman it made me feel relaxed A woman at the desk took time to come and go over all paper work with me so I could understand what they had serviced and she did it without making me feel like it was a problem for her
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/23/2016 06:30 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Yep
Whoot
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/23/2016 06:35 AM

Thank you for the 5 star rating and whoot! We appreciate your continued loyalty to Hyundai of St Augustine. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

LP
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Leila P.
Ponte Vedra, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil & Filter Change
Arrived early, processed through, and the work was completed. Wait time was short. Courtesy inspection indicates that vehicle is in great shape.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/22/2016 12:33 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

WG
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William G.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
verified customerVerified Customer
Category: Service
New Car
Randy was extremely helpful to me and my wife as we chose a new Santa Fe. He went out of his way to make the transaction smooth and efficient
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/21/2016 06:22 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We agree, Randy is a tremendous asset to our organization. Congratulations on your New Santa Fe.

Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PK
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Service is always done efficiently & in a timely manner. Emplyees are very nice & friendly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/21/2016 06:20 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RA
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Robert A.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Joe King always makes us feel welcomed!! Amazing service!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/21/2016 06:16 AM

Thank you for your sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly atmosphere !
Service department greeters and service advisors go out of their to accomodate customers.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/19/2016 02:18 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

EL
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Eduardo L.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Dept. Fast service.
Always a nice experience. Thank you Hyundai Service Dept for taking good care of my new Santa Fe.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/19/2016 06:09 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

FL
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Frank L.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service
good cars, good service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/19/2016 06:04 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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