CB

CHERYL BUCK

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

EC
gravatar
Elizabeth C.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Brakes lights problem On a Saturday
Couldn't use the car. No appointment. They took me right in and had car fixed in an hour. Always happy with the service I receive.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/28/2016 05:56 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Green Cove Springs, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service and excellent technicians
Love the Saint Augustine dealership...been to others in my travels and they are THE BEST!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/25/2016 06:10 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RL
gravatar
Roger L.
Satsuma, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honesty
Always trustworthy, never try to push work on me that I don't need. Work done is always professional and.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/22/2016 06:30 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. Happy Thanksgiving from all of us.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
service
none
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/22/2016 06:26 AM

Thank you for taking the time to rate us 5 stars and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

PD
gravatar
PHILIP D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people and they do understand your needs.
Work was done as ask and done on time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/21/2016 06:22 AM

Thank you for your continued loyalty to Hyundai of St Augustine and your kind words sharing your service experiences.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DK
gravatar
Dennis K.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Honest, reputable; friendly; no pressure to sell you additional services
Excellent, reasonable service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/18/2016 08:47 AM

Thank you for taking the time to share your service experiences with us and for your long time loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

JC
gravatar
John C.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people
Good experience
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/17/2016 01:54 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendliness
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/16/2016 03:08 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

JW
gravatar
Janet W.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Very efficient
Very satisfied
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/16/2016 03:06 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The employees
Great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2016 02:51 PM

Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine. We enjoy hearing how we are doing.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

CH
gravatar
Cindy H.
Middleburg, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Made to feel comfortable.
Trustworthy.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2016 02:48 PM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We do care!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Exxcellent guest service!
I would recommend this dealership to my friends.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2016 06:14 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Service performed in efficient fashion. Service adviser, Cheryl, was professional and helpful. Thanks. RW
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/11/2016 02:24 PM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine. Great job Cheryl!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

EP
gravatar
Eileen P.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people
A pleasant experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/11/2016 02:18 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

BJ
gravatar
Barre J.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the people that work there
I will always continue come to the best Hyundai dealership in Florida. Your dealership
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/11/2016 02:15 PM

Thank you for sharing your kind words and your continued loyalty to Hyundai of St. Augustine. We truly are blessed to have the worlds finest customers come to us.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
7500 Mile Service
Great service from Hyundai of St. Augustine
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/11/2016 02:10 PM

Thank your for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

BR
gravatar
Barbara R.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The Service Department at Hyundai of St Augustine is fantastic!
The employees of the service department greet you immediately when you drive up, everyone is always very friendly & helpful. If there is a problem or delay, I've always been notified immediately & the problem was explained to my satisfaction.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/11/2016 02:09 PM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

AG
gravatar
Angelique G.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast and thorough
great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/11/2016 02:08 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

BG
gravatar
Barbara G.
Palm Coast, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional staff
Quality merchandise and quality staff.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/09/2016 02:24 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5 star on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Cheryl Buck is excellent.
Service is very good.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/07/2016 06:08 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. We agree, Cheryl is a wonderful part of our service team.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.