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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

LK
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Louis K.
Jacksonville, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous, fast, complete great value.
As usual, Hyundai of St Augustine provided fast, efficient, courteous service, performing service bulletin items without my asking.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/29/2017 07:16 AM


 We appreciate your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very happy with my sonata
Handled in a timely manner very courteous
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/29/2017 05:42 AM

 
 We appreciate you taking the time to share your 5 star review with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
WP
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Wanda P.
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very personal attention when I arrive.
Everyone is very friendly. Love the courtesy van.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/28/2017 02:19 PM

 
 We thank you for taking the time to share your service experiences with us and your long time loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
GM
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George M.
Ormond Beach, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealer
Great place to purchase a car!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/28/2017 12:03 PM


 We appreciate you taking the time to share your experience with us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
Palm Coast, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall Service
Great service; very prompt and knowledgable.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/28/2017 06:23 AM


 We thank you for the 5 star rating and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
PM
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Paul M.
Jacksonville, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service
Great A1.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/27/2017 08:07 AM


  Thank you for taking the time to rate us 5 stars. We are blessed to have you as a part of our Hyundai of St Augustine family.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
YK
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YOLANDA K.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Love Hyundai of St. Augustine
Can't wait to get my next Hyundai!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/27/2017 06:58 AM

 
 We appreciate you taking the time to share your service experience with us and we are happy to have you as a part of our Hyundai of St Augustine family.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
St. Augustine, FL
2013 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
The atmosphere is wonderful while waiting for your service. Great coffee and fruit.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/27/2017 05:53 AM

 
 Thank you for sharing your service experience with us and being a part of our Genesis of St Augustine family.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
Flagler Beach, FL
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
On time appointments
Nice customer service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2017 01:24 PM

Thank you for the 4 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JW
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JOE W.
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice, clean, fast.
Good service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2017 12:05 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
DM
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Deborah M.
St. Augustine, FL
2012 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service dept.
Cheryl Buck is an awesome service attendant.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/25/2017 10:42 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. We agree, Cheryl is a tremendous asset to our service team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
St. Augustine, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Professional and great customer service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/25/2017 10:40 AM


 We thank you for taking the time to share your service experience with us and your continued loyalty to Genesis of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
EL
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Eduardo L.
Saint Augustine, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Always receive the best service here. I'm always busy and it's great to get a quick oil change and car wash. Very nice.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/25/2017 06:22 AM

 We greatly appreciate your kind words and continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
HD
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HOWARD D.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service 7,500
Good on time nice work
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/18/2017 05:43 AM


 Thank you for the 5 star review and your continued loyalty to Hyundai of St Augustine. Our service team enjoys reading your kind words.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
LS
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Lisa S.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good
Comfortable with service and people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/18/2017 05:41 AM


We thank you for sharing your 5 star review with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JL
gravatar
Judith L.
St. Augustine, FL
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They're the Best....
They've got it together and know what they're doing. Always good service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2017 11:42 AM

 Thank you for the 5 star rating and your kind words. We are so lucky to have wonderful guests like you!!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
tks
thank you
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2017 11:41 AM


 Thank you for the 5 star review. We value you and all of our guests and appreciate your loyalty .

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
Jacksonville, FL
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Good
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/13/2017 07:44 AM


  Thank you for the 4 star review and your continued loyalty to Hyundai of St Augustine.
Please let us know how we can earn that 5th star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
TL
gravatar
Thaddeus L.
Palm Coast, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My 2nd Hyundai Sonata
They get the job done.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/12/2017 06:43 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

We hope you kept safe from the hurricane.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
TW
gravatar
Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The Best
.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/08/2017 06:09 AM



Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
KM
KEITH MONDELLO
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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