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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

WG
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WILLIAM G.
2013 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2016
verified customerVerified Customer
Category: Service
Bill
Dealership went out the their way to rectify my issue. I am satisfied with their prompt action.
Recommended
Employees worked with
CB
CHERYL BUCK
TD
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Thomas D.
Palatka, FL
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
They keep me happy.
Very courteous and caring. The work is great and I get my car back detailed.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/07/2016 09:48 AM

We greatly appreciate your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
WG
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WILLIAM G.
2013 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2016
verified customerVerified Customer
Category: Service
Bill
Dealership went out the their way to rectify my issue. I am satisfied with their prompt action.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/07/2016
Service Type: Maintenance
Category: Service
Bill
Over 2 hours for an oil change.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/07/2016 09:41 AM

Thank you for taking the time to share your last service experience with us. Our apologies for the amount of time it took to get you in and out on your last visit. Your feedback is greatly appreciated and will be reviewed with our reservation schedulers to prevent this in the future. We value you and your time and hope the 6 1/2 years of being a loyal guest will allow us the opportunity to continue to service your vehicle. As discussed, Miss Buck has added your next service to be on us in your service file.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SC
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SEBASTIANO C.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car care
excelant
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/06/2016 05:16 AM

We appreciate your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
MD
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Michael D.
St. Augustine, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Attention to details!
I was a bit late for my appointment, but they took me anyways... I was told it would take an hour to be served and my waiting was no longer than 45 min. It was a Saturday, so there were no shuttle to go around and about as I would have on a weekday, but It was fast enough! Thank you guys!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2016 08:59 AM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
Verified Customer
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The people
Great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2016 08:27 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
CW
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Carol W.
Ponte Vedra Beach, FL
2010 Hyundai Elantra To
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good dealership
Friendly, knowledgable people.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2016 08:21 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
AE
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Annette E.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service!
Always courteous and professional!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/29/2016 07:44 AM

 We thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
AC
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Arthur C.
Palm Coast, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
fast reliable service
We have been extremely happy with our dealings here
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/29/2016 07:42 AM

 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
PW
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Phyllis W.
Palm Coast, FL
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
What I like about Hyundai of St. Augustine is you are given appointment time and the service falls into that slot. Never have to wait around and if you do, the best part is the free shuttle to any shopping area you love. That is indeed a plus. Thank you Hyundai.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/29/2016 07:34 AM

 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
JH
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Jill H.
St. Augustine, FL
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional & Reliable
I trust these fine folks with my vehicle.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/29/2016 07:28 AM

 We appreciate your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
MP
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Mary P.
St. Augustine, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mary P.
Employees are helpful & kind.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/29/2016 07:24 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
DC
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Dennis C.
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional and convenient
The dealership offers professional service that is prompt and friendly. The waiting area is nice, and they wash your car if you like.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2016 01:35 PM

Thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.Sincerely,Service TeamHyundai of St Augustine"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
WG
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William G.
Saint Augustine, FL
2017 Hyundai G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
new car
Vehicle clean and ready when promised.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/25/2016 06:50 AM

Thank you for sharing your experience with us and welcome to our Genesis Family.

Sincerely,
Sales and Service Teams
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
Verified Customer
Palm Coast, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ease of making appointments. Friendliness of advisers. Flexibility and timeliness of work. Car wash with service. Some day I will have time to be more thorough.
See above.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/25/2016 06:48 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
LS
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Linda S.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Best Service Around
yes absolutely. You need more space your staff is very busy but they never complain and always have a smile on their face. I always feel special at your service area
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/25/2016 06:46 AM

 Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine. We believe all of our guests are special and like to show them.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
BJ
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Barre J.
St. Augustine, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast work, Even if you dont have an appointment your taken care of.
The best around
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/24/2016 08:09 AM

 Thank you for taking the time to share your kind words describing your service experiences with us and your continued loyalty to Hyundai of St Augustine. It is always a pleasure seeing you and having you in our Hyundai of St Augustine Family.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
FM
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Frank M.
Saint Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer service
customer service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/24/2016 08:06 AM

 Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
GB
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George B.
St. Augustine, FL
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service and courtesy.
Excellent service as always. Actually look forward to going there.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/23/2016 01:40 PM

Thank you so much for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We look forward to seeing you.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
CN
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Connor N.
Aiken, SC
2013 Hyundai Genesis Co
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Service
Very friendly employees and make you feel at home.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/23/2016 01:39 PM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
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