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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

Verified Customer
Saint Augustine, FL
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, courteous and efficient
handled recall issue promptly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/07/2015 06:10 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JG
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JAIME G.
Jacksonville, FL
2014 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change and free wash
Took much to Long to perform service, computer was Doen, could not wait to have car washed and vacuumed
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/01/2015 08:28 AM

Jaime,

Thank you for your kind words and candid feedback. Please accept our apologies for our computers going down and the extra time needed to process your paperwork. Stop by at your convenience and we can get your vehicle cleaned for you.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
Verified Customer
Palm Coast, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always a good experience at Hyundai St. Augustine. I tell everyone about the great service from sales to office staff to mechanics.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/31/2015 05:50 AM

All of of here thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SM
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SEAN M.
Jacksonville, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Speed, quality and service.
Even though it took some time to determine the root cause of my "blind spot sensor" problem, the manufacturer was able to problem solve and determined the cord was buried over the sensor under the bumper. It was fixed by the end of the day and I was given a complimentary car for the day.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/30/2015 09:20 AM

Sean,

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
BR
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BARBARA R.
Saint Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful people work for Hyundai of St. Augustine
This dealership always goes out of it's way to make the customer happy. Everyone is polite & courteous, the amenities are great, & the facility is very clean. The service department is the best by far!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/30/2015 07:20 AM

Barbara,

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
CS
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CAROL S.
Elkton, FL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
EVERYONE IS SO FRIENDLY
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/13/2015 06:29 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
Verified Customer
Atlantic Beach, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
they do what they say(work), when they say(time), for what they say($'s)
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/11/2015 05:26 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
MF
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MATTHEW F.
Palm Coast, FL
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Epic!
I will say this is a great dealership! I was greeted in less than a minute as I pulled up for service. Everyone I came into contact with in service and bill pay was epic! I will now be moving all my services from the Deland hyundai to st augustine!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/20/2015 05:21 AM

Thank you for the kind words and Welcome to our Hyundai of St. Augustine Family.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
CN
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CHARLES N.
Saint Augustine, FL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent as always
I actually enjoy going in to get my uto serviced
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/13/2015 06:09 AM

We thank you for your kind words and continued loyalty to Hyundai of St. Augustine. We enjoy your visits too.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
DG
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DONALD G.
Lake City, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great people
salespeople were very friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/12/2015 06:36 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Sales and Service Teams
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
TT
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TRAVIS T.
St. Augustine, FL
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Only the very best
I just don't know how to give a dealership a better review. They do it all, with a smile and professionalism I've never experienced before.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/09/2014 05:44 AM

Travis,
 
Thank you for your kind words and loyalty to Hyundai of St Augustine. It is always a pleasure to see you. Merry Christmas and a very Happy New Year.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
MA
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MARY A.
St. Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service
lived up to every expectation of mine and more. great dealership.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/08/2014 08:42 AM

Thank you for your kind words and candid feedback. We appreciate you continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
TC
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THOMAS C.
Palm Coast, FL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent people and service
This dealership is a first class operation from sales to service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/28/2014 05:40 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine. It is always a pleasure to see you.

Sincerely,
Service and Sales Teams
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
PW
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PATRICIA W.
St. Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendlynd dependable.
Great people and service!!!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/28/2014 05:38 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
TQ
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TOM Q.
Palm Coast, FL
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Experience
Another dealer in Daytona is closer but they fall far short of the service and integrity of St. Augustine Hyundai
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/20/2014 09:39 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
PC
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PETER C.
St. Augustine, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
great emplyees
great service with great service people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/13/2014 08:38 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JG
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JANICE G.
St. Augustine, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
professional attitude
Needed tires,shopped around ,dealership had best price and filled tires with nitrogen at no charge.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/01/2014 05:23 AM

Janice,

 

 Thank you for the kind words and expressing just how competitively priced we are. We are always offering specials to make sure we can provide top notch parts and services to keep all of our guests safe.

 

Sincerely,

Service and Parts Team

Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
Verified Customer
Palatka, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
I have always been treated fairly and with courtesy.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2014 05:38 AM

We appreciate your kind words and loyalty to Hyundai of St. Augustine.

 

Sincerely,

Service Team

Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
DN
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DONALD N.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/25/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
THE HIGH QUALITY PEOPLE......
SERVICE PEOPLE AND OVERALL DEPARTMENT ARE EXCELLENT...PROFESSIONAL, AND BELIEVE IN AND PRACTICE CUSTOMER SERVICE...CHERYL BUCK, MY ADVISER, A SUPER PERFORMER IN ALL ASPECTS...KNOWLEDGE, COMMUNICATIONS AND OVERALL TREATMENT....HOWEVER,YOUR ONLINE APPOINTMENT-MAKING SYSTEM AND DATA BASE INFORMATION NEED A TOTAL REVIEW WITH CORRECTIONS NEEDED TO ENSURE EASE OF USE, APPLICABILITY AND ACCURACY.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2014 05:32 AM

Mr. Newman,

 We thank you for the kind words and candid feedback. It was a pleasure chatting with you about Hyundai's on-line appointment setting concerns and we agree, the easier the better.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SW
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STANLEY W.
St. Augustine, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
courteous, prompt, excellent service
Outstanding in every way.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/18/2014 05:34 AM

Hello Stanley,

 Thank you for the kind words and continued loyalty to Hyundai of St. Augustine.

Sincerley,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
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