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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

Verified Customer
Palm Coast, FL
2014 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People very nice
I would tell them to read the check very carefully
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/07/2017 01:31 PM


 Thank you for taking the time to share your service experience with us. Our apologies for the battery print out not attached to your invoice. Cheryl will be following up with you and we appreciate you bringing this to our attention.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MM
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MORRIS M.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The attitudes of all those who work there. Very customer oriented.
Why go anywhere else!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/05/2017 12:43 PM


We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Genesis of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
DH
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DENISE H.
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Service was completed in a timely manner. Staff was friendly, and I appreciate that they didn't change any settings inside the vehicle (mirror, radio, etc.)
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/05/2017 06:03 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Genesis of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
Palm Coast, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great services
Prompt service. Courteous staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/05/2017 06:01 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
ES
gravatar
Ed S.
Fernandina Beach, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Antenna replaced
Can''t tell they took the car to replace the antenna. Don't right the first time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/01/2017 01:13 PM


Thank you for time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JK
gravatar
JEFFREY K.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Happy Customer
St Augustine Hyundai understand what customer service is.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2017 01:38 PM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
TP
gravatar
Thomas P.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy day, service in, car out see ya next time!
Easy to make appointment service was done relatively quickly and i was in and out and on my way home.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2017 01:38 PM

 
 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
Jacksonville, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service area
Quick and prompt
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2017 01:37 PM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SP
gravatar
Sharon P.
Palm Coast, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Timely and high quality service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/29/2017 12:07 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.


It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
MM
gravatar
Michael M.
Saint Augustine, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Always provide courteous, prompt service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/28/2017 03:20 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
RL
gravatar
Roger L.
Satsuma, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Integrity
Quality work, honest service center.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/28/2017 06:11 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Great Job Richard and Cheryl! Both are professionals that truly care for our guests and are such an asset to our Service Team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!



Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
Jacksonville, FL
2017 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Poor service
This dealership was highly rated by me in the past I've bought 4 cars from them and so have my family members and seems to me this dealership is lacking and not up to the expectations I've had in the past.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/25/2017 12:13 PM

Thank you for bringing the poor quality of your complimentary service wash to our attention. We will address this with our detail department supervisor. Our apologies for any inconvenience this may have caused.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They treat my car as if it was their car.
I'll be back!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/25/2017 05:57 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
BB
gravatar
Betty B.
Saint Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!
I didn't have an appointment, but yet the service team was quick and efficient!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/25/2017 05:55 AM


We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.



It's official!

Thank you to all of our wonderful guests!

We are the #1 Hyundai Customer Satisfaction Service Center for now the 5th consecutive quarter!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JH
gravatar
James H.
Jacksonville, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Perfect timing
The friendliest people who do great work.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/25/2017 05:24 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!

We are the #1 Hyundai Customer Satisfaction Service Center for the 5th consecutive quarter!!
Thank you to all of our wonderful guests!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
DM
gravatar
David M.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
staff really do seem interested in their jobs & top service
great service overall!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/24/2017 02:55 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

We are the #1 Hyundai Customer Satisfaction Service Center for the 5th consecutive quarter!!
Thank you to all of our wonderful guests!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
Ormond Beach, FL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealer
You never walk away unhappy from this dealership service department.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/24/2017 02:53 PM

Thank you for taking the time to share your service experience with us and your continued loyalty Hyundai of St Augustine.

It's official!

We are the #1 Hyundai Customer Satisfaction Service Center for the 5th consecutive quarter!!
Thank you to all of our wonderful guests!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
Palm Coast, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service at Hyundai
Excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/23/2017 07:43 AM


We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
BG
gravatar
Betsy G.
Ponte Vedra Beach, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
I did not purchase my car at Hyundai of St Augustine, but I am very impressed with the friendly,professional service ,I will definitely return there when I need further service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/23/2017 07:41 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
VB
gravatar
Vicki B.
Saint Augustine, FL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GOOD WORK AND NICE ASSOCIATES
EXCLLENT WORK
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/22/2017 01:31 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
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