CB

CHERYL BUCK

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

CW
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Chester W.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Timely and friendly professonal
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/20/2017 01:49 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PD
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PHILIP D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly place to go.
people are understanding about your concerns.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/17/2017 11:28 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CT
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Carmela T.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistent Service
I have never had a bad experience with Hyundai of St. Augustine. Everyone is friendly and helpful. Thank you.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/17/2017 05:52 AM

 Thank you Susan for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
No complaints about service I received
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/16/2017 05:44 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CQ
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Carmen Q.
Saint Johns, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
St Augustine Hyundai Service desosrtnent are efficient, friendly and knowledgeable.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/15/2017 06:52 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DW
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David W.
Hastings, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
I found the staff pleasant and attentive. Service requests completed quickly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/13/2017 12:29 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MM
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Michael M.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful service
Friendly staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/10/2017 01:03 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

SC
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Schenita C.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Schenita
Had an appointment, they took my car as soon as I arrived and my car was promptly serviced
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/09/2017 05:55 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

VB
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Veronica B.
Palm Coast, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service.
Very satisfied with service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/08/2017 01:13 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service !!!!! as always
Excellent Service !!!!! as always
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/08/2017 05:53 AM

 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

JS
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Janet S.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great people
excelent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/07/2017 07:39 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Orange Park, FL
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great as always
Friendly, fast, comfortable, affordable. Cant ask for anything more.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/06/2017 06:55 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

MS
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Michelle S.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service is very important to the sales and service departments.
Thank you, Hyundai of
St. Augustine. I will absolutely be looking here when it is time to shop for another car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/06/2017 06:53 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

CF
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Cynthia F.
Murrells Inlet, SC
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
b
Very friendly service, I will definitely come back to service my car at this location.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/03/2017 05:45 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

EM
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Esther M.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Augustine Hyundai is just the best!
I am always served well and my maintenance is explained to me in terms I can understand. Great Job St. Augustine Hyundai!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/03/2017 05:45 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
MORE APPOINTMENTS THAN THEY CAN HANDLE.
WHEN YOU HAVE AN APPOINTMENT AND STILL HAVE TO WAIT 2 HRS FOR AN OIL CHANGE THERE IS SOMETHING WRONG.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/02/2017 09:44 AM

Thank you for sharing your service experience with us and speaking with Cheryl today.  We appreciate the feedback as it assists us in improving our guest's experience. Our sincere apologies for any inconvenience the extra time may have caused you.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/03/2017 09:38 AM

I greatly appreciate you taking the time to speak with Cheryl yesterday and if I may ever be of assistance please feel free to contact me personally.

Sincerely,
Joe King
Service and Parts Director
Hyundai of St. Augustine
"Excellent Service from Excellent People"
904-797-7800 Ext. 120
JoeKing@Hyundaiofstaugustine.org
Employees worked with

DM
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David M.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service
on time & top Q & A
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/01/2017 02:40 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

JW
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Jacqualine W.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The maintenace staff & services.
Great Experience thus far from the purchase point to my recent 50K mile vehicle maintenance check-up.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/01/2017 02:36 PM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

EP
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Eileen P.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The people.
Not one complaint.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/24/2017 06:41 AM

 Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a pleasure to have my car serviced.
Appointments are timely and work is done well.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/23/2017 02:21 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
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