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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

AE
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Annette E.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome Service
Very professional and prompt service
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 05/22/2016 05:02 AM

Thank you for the kind words and five star rating. We sincerely appreciate your loyalty to Hyundai of St Augustine.
Best regards,
Andrew DiFeo
Owner/GM
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
LC
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LEWIS C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Always a great experience
Been with Hundai for many years, never had a bad experience.
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 05/21/2016 06:19 AM

Thank you for the kind words and the 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
MS
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Michael S.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous and great service
Best service ever received from car dealership
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 05/21/2016 06:19 AM

Thank you for the kind words and the 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
HL
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Harry L.
Saint Johns, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Personal attention is outstanding
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 05/20/2016 04:43 AM

Thank you for the five star rating. We sincerely appreciate your loyalty to Hyundai of St Augustine.
Best regards,
Andrew DiFeo
owner/GM
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
CS
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Carol S.
Elkton, FL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Your service staff is super..
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/18/2016 01:30 PM

We thank you for taking the time to share your service experience and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
FF
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Frank F.
Palatka, FL
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
price, waiting room and car wash
pain in the ass
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/18/2016 01:28 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
Verified Customer
Saint Augustine Beach, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service was handled professionally and completely. I had a promotion "coupon" which was accepted without question, and I appreciate that.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/17/2016 01:06 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
DD
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Danette D.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service and staff
The service team is excellent!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/16/2016 06:48 AM

 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JK
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James K.
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Good service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/16/2016 06:46 AM

 We thank you for taking the time to share your service experience with us and your kind words.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
DD
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DEBRA D.
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It was my first service appt and it was a great one, everyone was so nice & the service was quick
a perfect 10!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/02/2016 06:43 AM

 We thank you for the kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
MT
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MICHELE T.
2015 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks for taking care of Pearl.
Everyone is always very friendly and helpful.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/19/2016 05:20 AM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
DP
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DENNIS P.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The people there friendly
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/08/2016 05:18 AM

 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
Verified Customer
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Personal attention
When you feel like you are being taken care of, that is a great sense of satisfaction
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/06/2016 05:28 AM

We thank you for taking the time to rate your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5th star for your next visit.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
JG
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Janice G.
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
As usual the service department met my expectations.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/04/2016 05:29 AM

 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
JG
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JEAM G.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Dead battery
They actually care.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/31/2016 05:39 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. If we could rate our guests, you would be a 10 star!

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
BJ
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Barre J.
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
treated like a king
everybody is in the mode to help the person that has there vehicle in for there 3000 mile work
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/11/2016 05:28 AM

We thank you for taking the time to rate your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
DR
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Donald R.
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good, knowledgeable people!
The folks that service my two Hyundai's know what they are doing and they are most courteous and efficient.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/10/2016 12:36 PM

 We thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
RD
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Ronald D.
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/09/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
convenient
Convenient
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/09/2016 10:09 AM

Thank you for rating your service visit with us and your continued loyalty to Hyundai of St Augustine.  It really was a pleasure speaking with you and I am glad to hear your service experiences have been good except for the free wash. I shall make sure our detail manager is informed. Please feel free to contact me if I may ever be of assistance.

Sincerely,
Joe King
Service Director
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
Verified Customer
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
prompt
friendliness
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/04/2016 10:01 AM

We thank you for taking the time to rate your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
BP
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Betty P.
2012 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department needs improvement
Service department could stand some improvement, better scheduling, better followup
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/01/2016 05:15 AM

 Thank you for your candid feedback and your continued loyalty to Hyundai of St Augustine. Our apologies for not completing the complimentary service wash, please contact us and we will make it right.

Sincerely,
Joe King
Service Director
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
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