CB

CHERYL BUCK

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

PS
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Patricia S.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I would not think of going elsewhwere because of the wonderful people in the service dept. Love you guys...Happy Holidays!!
FABULOUS!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/16/2016 05:54 AM

We appreciate your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RD
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Ralph D.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Five star dealership
Great service team. Mrs. Buck was top shelf and informative.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/15/2016 12:54 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. We agree, Mrs. Buck is a valuable  member of our service team.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and great people
Everyone was really nice and service was completed in a quick timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/15/2016 08:58 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Good people, doing a good job.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/13/2016 07:08 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RJ
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Robert J.
Palatka, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2016
verified customerVerified Customer
Category: Service
1st oil change
Fantastic, they explained the work that was done and reminded me of the next needed service. All smiles and friendly.
Recommended

RJ
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Robert J.
Palatka, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2016
verified customerVerified Customer
Category: Service
1st oil change
Fantastic, they explained the work that was done and reminded me of the next needed service. All smiles and friendly.
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/12/2016
Service Type: Maintenance
Category: Service
Shabby detail service
See previous entry.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/12/2016 02:05 PM

Thank you for taking the time to speak with Cheryl today. Once again our sincere apologies for the misunderstanding, there is quite a difference between a complimentary service wash and a detail. We appreciate you allowing us the oportunity to make this right for you. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1st oil change
oil change
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/12/2016 10:13 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Elkton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I came in a little earlier than my schedule maintenance appointment and I didn't have to wait. They took my car in right away for maintenance.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/08/2016 05:31 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LH
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Linda H.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car service appointment
Everything was done well & promptly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/07/2016 05:40 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from all of us.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DP
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
great
yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/07/2016 05:39 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

MB
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Mark B.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Very accommodating staff and very fast
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/06/2016 01:14 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from all of us.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

NH
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Norman H.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Impressed
We impressed with thoroughness of service visit.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/06/2016 01:11 PM

Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine. Happy holidays from all of us.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JC
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Jerry C.
Palm Coast, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Janice Cain
Very professional. Did not have to wait an extremely long time. Explained all work done.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/05/2016 12:25 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.  Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MA
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Martin A.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Arfmann Equus
very courteous and helpful
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/02/2016 12:59 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from all of us.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service and staff
Five star
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/02/2016 09:02 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

DY
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Dan Y.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good people
Great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/01/2016 02:13 PM

 Thank you for sharing your kind words and your continued loyalty to Hyundai of St Augustine. Happy holidays from all of us.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

WP
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Walfredo P.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Excellent staff
Always treated with courtesy
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/30/2016 03:00 PM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine. It is always a joy to see you on your visits.

Happy holidays from all of us!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Always a pleasure to have good service and a ride from the courtesy van.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/30/2016 03:01 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

SS
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Steven S.
Florida City, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great mechanics
Perfect
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/30/2016 05:40 AM

Thank you for sharing your kind words and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Wonderful customer service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/29/2016 05:41 AM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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