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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

JF
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Jack F.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
A rare combination, when you find a excellent product and a Service Department that knows how to keep the Customer happy!
Another good job even though I didn't have an appointment.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/28/2017 05:40 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. 

 Happy Holidays from all of us!!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
HF
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Heather F.
East Palatka, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
I travel alot so I'm in the service department often everyone is always so nice and I was excited to receive a nice surprise of a free oil change because of the hurricane thank you!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/25/2017 12:13 PM


 We thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
GR
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Glenn R.
Elkton, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly
great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/24/2017 03:19 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
CC
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Charles C.
Saint Augustine, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
outstanding and timely service
everything was perfect-thanks
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/24/2017 06:11 AM


 Thank you for sharing your kind words and continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
DB
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Donna B.
St. Augustine, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
happy customer
Excellent service writer, excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/24/2017 06:09 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
KM
KEITH MONDELLO
RS
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Robert S.
St. Augustine, FL
2013 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Not
Service is great but can't recommend Hyundai as I am a victim of the fuel scam and the never ending class action law suit
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/24/2017 06:08 AM


 Thank you for the 4 star rating, please do let us know how we can improve to earn that 5th star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
DZ
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DENNIS Z.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellence Personified
Quick, efficient, professional in all respects.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/22/2017 06:22 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

We are Thankful to have such wonderful guests. Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
St. Augustine, FL
2013 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Sun visor replacement
I went to the dealership to have a sun visor replaced and the work was done correctly but my biggest complaint is that I had an 11:40 appointment and they did not even begin to work on my car until 12:40.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/24/2017 02:36 PM

Thank you for sharing your service experience with us. Our apologies for the amount of time to complete your services. Cheryl, your service consultant will be following up with you.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
GM
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George M.
Ormond Beach, FL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service evaluation
Very Good. Car wash took too long.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/22/2017 06:21 AM


 Thank you for taking the time to share your service experience with us. Our apologies for the extra time for the complimentary service wash.

We are Thankful to have such wonderful guests. Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JS
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John S.
St. Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai of St Augustine...Where the rubber meets the road!
I've been purchasing Hyundai vehicles for myself, wife and family members for several years now. I've purchased and leased new vehicles and always take my vehicles in for genuine Hyundai of St Augustine Service. The service guys and gals are top notch professional folks and have never let me down. They always go a step beyond! The sales staff headed up by Jimmy is the best. I've personally dealt with Randy Selph who is always ready and willing to go the extra mile to help. Kudos to all the staff at St Augustine...They are a professional outfit that REALLY DO earn your loyalty!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 02:24 PM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St. Augustine.

 We are thankful to have such wonderful guests, Happy Thanksgiving from all of us here.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
Saint Johns, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change and car wash shouldn’t take almost 2 hours .
Always have good service here ,just need to expedite an oil change and wash .
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 02:20 PM


 Thank you for sharing your service experience with us. Our apologies as the car wash was very busy that day.

Happy Thanksgiving to you from all of us in service and parts.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
St. Augustine, FL
2015 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Service done in timely manner and as always treated with utmost respect.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 06:12 AM


 We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

 Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
RL
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Roger L.
Satsuma, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department with integrity
I’ve been a customer for 2 years. Hyundai of St. Augustine has never tried to sell services i didn’t need.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 06:11 AM


 We greatly appreciate your kind words and continued loyalty to Hyundai of St. Augustine. 

 Happy Thanksgiving from our Service Team

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
VL
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Valulink L.
Louisville, KY
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people deliver great service
I'm always satisfied with the service I receive at Hyundai of St Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 06:10 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

 Happy Thanksgiving from our Service Team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
KM
KEITH MONDELLO
CM
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Carl M.
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
This dealership is OK
I brought the car in for repair, and it was repaired. No drama. Very high repair cost, but all dealers charge the same.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 01:58 PM


 Thank you for taking the time to share your experience with us. Cheryl, your service consultant will be following up with you.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
EA
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Elizabeth A.
Saint Augustine, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly and courteous
nice
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/17/2017 08:13 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5 star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MN
gravatar
Martin N.
Miami, FL
2015 Hyundai Santa Fe S
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2017
verified customerVerified Customer
Category: Service
service
service
Recommended
Employees worked with
CB
CHERYL BUCK
VB
gravatar
Vicki B.
St. Augustine, FL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GOOD SERVICE AND HELPFUL PERSONNEL
EXCELLENT
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/15/2017 12:00 PM


 We appreciate you sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
LS
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Lisa S.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Car
Good service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/15/2017 07:55 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
KM
KEITH MONDELLO
WG
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WILLIAM G.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
quality service, friendly and personable service agents.
Great service, Sheryl is always super nice and friendly, plus she always goes over the entire transaction. Was not expecting the Hurricane "treat"
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/15/2017 07:52 AM


 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.
We are blessed to have Cheryl as a vital member of our service team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
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