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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

KS
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Karl S.
Saint Augustine, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Got me in fast
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2017 09:06 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
RS
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Ralph S.
Palm Coast, FL
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
The service experience was excellent from the moment I pulled up to the service area. It's all about the little details like a quick vaccum and a car wash. Keep up the good work!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2017 09:07 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
San Mateo, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Pleasant and honest
The service staff is pleasant and honest. Comfortable waiting area. Service done in the time promised.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2017 09:05 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
LB
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Larry B.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality and customer service is the engine that drives a thriving buisness
Always trust your dealership. They built it , why should anyone else maintain it. It is cheaper in the long run, and isn't that why you buy a Hyundai.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2017 09:05 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
PK
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PENNI K.
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
The service at Hyundai of St. Augustine is always great..they're not pushy but very helpful. They give a timeline & are usually oretty accurate.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/18/2017 05:32 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
RJ
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Robert J.
Palatka, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The employees prove friendly and informative service.
This company provides the service and genuine interest of days gone by. Thanks for being above the rest.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2017 06:00 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
WB
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William B.
Hollister, FL
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
These people are pros!
Very professional, good communications, comfortable waiting area, knowledgeable service technicians, and a feeling that my problem was fixed right. It was a very good experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/15/2017 12:15 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JR
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James R.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service as it should be
Great people too
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/15/2017 12:15 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
DD
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Donald D.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The professionalism, knowledge and courtesy of all the employees.
I highly recommend this dealership to all.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/15/2017 12:14 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
FL
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Frank L.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
review
good, but stop sending me reviews
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2017 07:14 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
ML
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MARY L.
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Staff
The staff there are some of the best , They keep you informed make sure the visit was a good one. They go above .Even the cars salesmen that sold me the cars come around to see how I am and if I am still happy with the cars .
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2017 05:55 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
RL
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RALPH L.
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai
Great Service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2017 05:54 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JC
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Joyce C.
Saint Augustine, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful, caring and informative!
I will return and send family and friends!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/10/2017 12:53 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.


Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
RN
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Rita N.
Saint Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I am comfortable with this dealership.
this dealership takes the word "chore" out of having the car serviced. After a chat with my favorite salesperson, I am ready to go! Quick, easy and painless.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/08/2017 12:39 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
JP
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Jeffrey P.
Saint Augustine, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another excellent customer experience.
Received me earlier than my original appointment, made the necessary repairs promptly while I enjoyed a coffee and doughnut. Finished of my customer experience with a car wash and a smile. Thanks again.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/08/2017 10:42 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
I have made the necessary adjustments to your file for the service reminders. Thank you again

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
CF
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Cynthia F.
Murrells Inlet, SC
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great dealership.
From the minute you pull up the staff is very courteous. Dave the shuttle driver is awesome. Very professional, wouldn't bring my car anywhere else for service!!
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/08/2017 06:43 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
GC
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Gisela C.
Jacksonville, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Always, always everyone pleasant and work is explained and completed timely.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/07/2017 11:55 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
PS
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Patricia S.
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The great staff
A great staff always makes a business a success and your dealership and staff exceeds my expectations every time..thank you.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/07/2017 07:03 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
We appreciate the kind words! We always strive to provide and be the best service facility.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
VP
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Valeriy P.
Palm Coast, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The service was excelent.
O will recommend to all my friends the Hyundai Dealership..
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/03/2017 09:13 AM

Thank you for the kind words and recommendations!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
CG
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Cyndi G.
Ponte Vedra, FL
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy, efficient, personal
Very pleased with the entire experience
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/03/2017 05:04 AM

We are very pleased to hear that we got your problem resolved.
Thank you for taking the time to share your service experience with us.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
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