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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Christian Hanson
CH

Christian Hanson

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(472 reviews)
80

Reviews of Christian Hanson

JB
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JAMES B.
Hayden, ID
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2018
verified customerVerified Customer
Category: Service
Helpful attitude
Took my car in on a Saturday appointment for a rattle - couldn't fix it as needed a new part. Christian did an excellent job explaining the problem and negotiating a discount in the repair . Would have been 5 stars but no one called to let me know what was going on and when the car would be ready to go which was Wednesday. Overall 4.5 stars.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
Verified Customer
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
verified customerVerified Customer
Category: Service
Service
Great
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
JS
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JOHN S.
Hayden, ID
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/15/2018
verified customerVerified Customer
Category: Service
Ford Explorer
The employees at Mike White FOrd are very helpful and caring. However, I did feel that the
FOrd Motor Company let us down, by taking three weeks to get the part in to repair my
Car. Mike white FOrd got right on it when the part came in and I had my FOrd Explorer the
Next day. All is good!
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
GG
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GERY G.
Coeur D'Alene, ID
AC COBRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2018
verified customerVerified Customer
Category: Service
Friendly,professional,competent
Friendly,professional,competent
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
RG
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ROY G.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2018
verified customerVerified Customer
Category: Service
Excellent service.
Handled recall quickly.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
CM
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CHRIS M.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
verified customerVerified Customer
Category: Service
Accommodating Service Department
You squeezed me into your tight schedule. Very accommodating! You accurately diagnosed my truck’s problem, explained to me what it was, then fixed it in a short amount of time and I was on my way. Thank you!
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
GR
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GABRIEL R.
Blanchard, ID
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/03/2018
verified customerVerified Customer
Category: Service
Good people to help
Surprised dealership has sold, but if still friendly and fare we are in.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
WP
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WILLIAM P.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
verified customerVerified Customer
Category: Service
Service at Parker Ford
Christian Hanson was very professional in taking care of my Ford 150 bumper, and the service work was done well and on time.

Thanks much,

Wally
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
TD
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THOMAS D.
Post Falls, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
verified customerVerified Customer
Category: Service
Great service department
Everyone was very professional and kept me informed on everything that they were doing. They caught a leaking seal during the oil change which you have since replaced. The staff is excellent.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
DR
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DAVID R.
Rathdrum, ID
Lincoln MKZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/28/2018
verified customerVerified Customer
Category: Service
very poor work
Parker Ford is the worst. They sell the car, then the customer be damned. I'd rather get a root canal at the dentist than bring my Ford to Parker Ford for service!
Not Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
CL
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CHRISTINE L.
Post Falls, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
verified customerVerified Customer
Category: Service
WAITING AREA VERY NICE
NON
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
CH
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CINDY H.
Hayden, ID
Ford Escape
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/21/2018
verified customerVerified Customer
Category: Service
Slow to start!
First, let me say once the vehicle was at our ford dealer they were courteous, professional
And completed the repair.
What was unacceptable was it took one day short of three weeks to have our vehicle even looked at. Because of warranty policy we had to take it to the dealer we purchased.
THREE WEEKS without or 2017 Ford escape due to an electrical problem causing the engine cooling fan to run continually even after key removal.
We should be able to take our vehicle to any certified mechanic in a situation like this!!
Not Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
SB
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SHAWN B.
Coeur D Alene, ID
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2018
verified customerVerified Customer
Category: Service
Excellent service
My car was in the shop for a corporate-mandated head gasket repair. The crew was fast and friendly. I worked mostly with Christian and he made sure I was kept up to date and taken care of every step of the process.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
EM
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ERNEST M.
Hayden, ID
Ford Mustang
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/10/2018
verified customerVerified Customer
Category: Service
2018 Ford Mustang sitting iddle.
The problem still exist after a recent visit to your service dept. They replaced my battery but they failed to find out why the car shows it's still discharging on my trickle charger. this problem should have been corrected on my initial visit. Now I've had to wait another 2 weeks for your service dept to correct the problem. Total 4 weeks of being afraid to use my car fearing I'll get stuck with another dead battery again.
Not Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
TE
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TREVOR E.
Coeur D'Alene, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
verified customerVerified Customer
Category: Service
Very expedient service experience
Got me in and out in a very reasonable amount of time.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
MC
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MICHAEL C.
Coeur D Alene, ID
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2018
verified customerVerified Customer
Category: Service
Always a pleasure
Had an appointment for the check engine light. Got in and waited for almost 2 hrs for them to check and fix the issue. Coomfy chairs, coffee and WiFi. When I was done reading my truck was ready. Always nice to have the service covered by warranty too.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
Verified Customer
Coeur D Alene, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2018
verified customerVerified Customer
Category: Service
Ford edge
Always reliable
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
GG
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GERY G.
Coeur D'Alene, ID
AC COBRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2018
verified customerVerified Customer
Category: Service
people, service
beyond expectations
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
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Verified Customer
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2018
verified customerVerified Customer
Category: Service
Had it fixed and I was back to work in no time.
With a busy repair department, I had to be scheduled a ways out. To my relief I was brought in right on time, The part needed was on hand... Thank you Joe. Christian had my truck in, repaired and back to me faster than I could believe. For a busy working guy it was a great help and my truck is back to 100%. Not impressed that the wiper switch only made it to 50k miles, but glad it got replaced so quickly.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
TS
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TIMOTHY S.
Otis Orchards, WA
Ford Super Duty F-350 SRW
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/26/2018
verified customerVerified Customer
Category: Service
Can’t get my issue resolved with my new truck!
My truck have been in more than once for drive train issues that can’t be found. I was told I need to drive it until the problem gets worse??? Never thought I would have to deal with problems like this with a truck of this caliber and cost!!! Very disappointed.
Not Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
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