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SureCritic / Car Dealer / Hatchett Hyundai West / CHRISTIAN SMITH
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CHRISTIAN SMITH

Hatchett Hyundai West
"Love for life and family.... "
Been in the Car business going on 25 years now. Love helping people with their vehicle needs....
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(39 reviews)
91

Reviews of CHRISTIAN SMITH

GB
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Gregory B.
Maize, KS
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2021
verified customerVerified Customer
Category: Sales
knowledgeable staff, low pressure salesperson
Matt was the perfect salesman ! Never pushy, answered all my questions ,and very patient with me. I even told him I wanted to drive several SUV's from different companies, which he encouraged me to do. When the time came to choose a vehicle , the style of the body, the color (red) , and features were important to me. Matt was persistent in finding my "perfect" vehicle.
My wife and I love our new 2021 Santa Fe ! Can't wait to take our first road trip in it.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 05/04/2021 12:40 PM

Thank you for the review, Anything you need just let us know....

Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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MATT A WATSON
Verified Customer
Edmond, OK
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2021
verified customerVerified Customer
Category: Sales
Awesome service!
The people genuinely want to help you and are so friendly! Our deal was also done very fast!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 05/04/2021 12:38 PM

Thank you for the review, Anything you need just let us know....

Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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BRYAN R WHITNEY
TK
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Thomas K.
Wichita, KS
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
verified customerVerified Customer
Category: Sales
My car buying experience was great!
The personal were exceptional in every phase. From start to finish the car buying experience was fabulous.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 04/16/2021 12:47 PM

Thank you for the review, If there is anything you need please let us know.

Thanks
Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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John T Olson
DM
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Donald M.
Wichita, KS
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
verified customerVerified Customer
Category: Sales
Excellent Sales and Service
We purchased our first Hyundai in 2010 and Hatchet Hyundai West has been servicing it since with care.
Now we purchased a 2021 Tucson to add to our family and couldn’t be any happier with the car buying experience. Thanks out to Jimmy and Kurt.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 04/09/2021 10:16 AM

Thank you for the review, If there is anything you need just let us know.

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
AH
AUSTIN HOOD
CB
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Charles B.
Wichita, KS
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2021
verified customerVerified Customer
Category: Sales
Dedicated sales, finance and service.
I’m on my fourth Hyundai, that alone says a lot about their quality. But it is the people and personnel at Hatchett Hyundai West that keep me coming back from sales and financing to service. I have never had a bad experience at this dealership, they have always been great to work with.
Thank you all at Hatchett Hyundai West for all the great miles. I had my first Hyundai for over (13) years and have been driving them since 2000. Twenty one years and still love your cars and your dealership. Thanks for a job better then well done!!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 03/30/2021 01:09 PM

Thanks Charles for the awesome review... If you need anything let us know. 

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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BRYAN R WHITNEY
GW
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Genevieve W.
Strong City, KS
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
verified customerVerified Customer
Category: Sales
Friendly and knowledgeable staff
Set my appointment when arriving was met by my salesman car was ready he went over all the latest technologies with me test drove it did not feel pressure a very smooth car buying experience
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 03/30/2021 01:10 PM

Thanks Genevieve for the awesome review... If you need anything let us know. 

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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BRYAN R WHITNEY
MM
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Miranda M.
Goddard, KS
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2021
verified customerVerified Customer
Category: Sales
We are very “Tank”ful
We have bought several vehicles from Hatchett and each time was a good experience. But this time it was a homerun! Tank is amazing! We looked at so many vehicles and he dealt with our indecisiveness very well, he went out of his way to get answers that would get us the best deal for what we were trying to accomplish! Tank was no pressure!! We literally spent the day with Tank and it was a good day! We are very happy with our purchase and the customer service Tank provided, he hit it out if the park! I can’t leave out Mr. Bull, we had dealt with him before on a prior purchase and he is great at what he does! Not only does he make emptying your bank account fun, he gives you advice that will help you with not only your purchase but in the long run!! So far we have been Hatchett for lifers, I just hope these two gentlemen are still there when we return to trade, again...
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 03/16/2021 11:01 AM

Thank you for the review and Tank is awesome. If there is anything you need please let us know.

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
BN
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Benjamin N.
Wichita, KS
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
verified customerVerified Customer
Category: Sales
Go see Heather on your visit!
Heather has sold me 2 Sonata's now and my first one was right after a wreck. I was lost after my car was totaled and felt scared to be in another car again but Heather explained all the safety features of the Sonata and explained the process from beginning to end. She is amazing with our kids while we are filling out paper work, every time I go in for oil changes she greets me with a smile and remembers me, she is just amazing!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 03/16/2021 11:03 AM

Thank you for the review, you couldn't ask for a better salesperson Heather is Awesome. If there is anything you need please let us know.

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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HEATHER A CUSICK
New Car Sales Consultant
TP
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Terry P.
Wichita, KS
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
verified customerVerified Customer
Category: Sales
Quick and friendly and helpful and knowledgeable
This product has been very good and the service we received was excellent the people are friendly and courteous the atmosphere was very warm and friendly
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 03/16/2021 11:03 AM

Thank you for the review. If there is anything you need please let us know.

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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MATT A WATSON
Verified Customer
Wichita, KS
2021 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/08/2021
verified customerVerified Customer
Category: Sales
Nearby, had a Hyundai before, saw TV ads
Representatives very pleasant. Answered my questions. Explained everything so I could understand. Bryant very good and I cannot remember person who helped with paperwork, but it was Mr. Bull. I am enjoying my new car.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 03/08/2021 12:32 PM

Thank you for the review. 

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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BRYAN R WHITNEY
DC
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Diana C.
Wichita, KS
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
verified customerVerified Customer
Category: Sales
Exceptional people and product!
I have owned several cars...until I bought my first Hyundai. Now I won’t own anything else because it is, without exception, the best and safest car on the market and the best people work there! I also like that it is made in America!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 03/08/2021 12:34 PM

Thank you for the review. If there is anything you need 
please reach out and let us know.. 

Thanks 
Hyundai Hatchett West 

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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John T Olson
PC
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Patrick C.
Wichita, KS
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customerVerified Customer
Category: Sales
Easy car buying experience
We wanted a low key sales pitch and no pressure when looking for a car and that is what we got when we bought our Hyundai Santa Fe. We also got a fair deal and a lot of information & help from our salesperson John.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 01/21/2021 08:43 AM

Thank you for the review 

From all of us at hatchett Hyundai West thank you...

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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John T Olson
DL
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Debra L.
Wichita, KS
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
verified customerVerified Customer
Category: Sales
Great service and cars
My Consultant Trevor Beisel was very knowledgeable, thorough, and made me feel very comfortable. First time i had ever bought a new car on my own and this is my second Sante Fe! Love it!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 01/02/2021 12:31 PM

Thank You for the review.. 

Happy New Years from all of us at Hatchett Hyundai West. 

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
TB
TREVOR BEISEL
LV
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Lawrence V.
Hutchinson, KS
2020 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/18/2020
verified customerVerified Customer
Category: Sales
Sales person John Olson
Good service and attn
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 12/18/2020 08:57 AM

Thank you for the review, I will get with John and work with him 
on what he did wrong. 

Happy Holidays from all of us at Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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ERIC SMITH
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John T Olson
TK
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Tamara K.
Wichita, KS
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
verified customerVerified Customer
Category: Sales
The people
Great experience a d very easy to complete paperwork.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 11/25/2020 01:58 PM

Thank you for the review and Happy Holidays from all of us at Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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HEATHER A CUSICK
New Car Sales Consultant
RK
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Richard K.
Pretty Prairie, KS
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
verified customerVerified Customer
Category: Sales
R Kollhoff
Very easy to work with and knew exactly where we were at all times. Everyone was very cordial
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 11/25/2020 01:58 PM

Thank you for the review and Happy Holidays from all of us at Hatchett Hyundai West. 

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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MATT A WATSON
LD
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Letique D.
Hutchinson, KS
2020 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
verified customerVerified Customer
Category: Sales
Hatchett Hyundai West
Heather Cusick is the best! She always remembers me and my family, and is always so happy to help! No "salesperson pressure" like you find elsewhere. Kurt was helpful, funny, very personable. Absolutely wonderful experience from the whole team! This is not the first car I've purchased from them and will not be my last! Thank you so much!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 10/02/2020 07:10 AM

Thanks agian from all of us at Hatchett Hyundai. 

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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HEATHER A CUSICK
New Car Sales Consultant
Verified Customer
Great Bend, KS
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2020
verified customerVerified Customer
Category: Sales
Hands down best experience!!
After 13 years with my old car, I was a little intimidated about going through the process of looking for and purchasing a new car. It was so easy! Loved everything about the car I ordered & my experience was awesome!
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 10/02/2020 07:18 AM

Thank you for your business and the review. If there is anything you need please 
let us know.

Thanks Again 
from Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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HEATHER A CUSICK
New Car Sales Consultant
Verified Customer
Maize, KS
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2020
verified customerVerified Customer
Category: Sales
Great buying experience!
This is an extremely efficient, knowledgeable and helpful dealership. The sales and finance team are top notch.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 10/02/2020 07:23 AM

Halie,

Thank you for your business and the review. If there is anything you need please 
let us know.

Thanks Again 
from Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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John T Olson
DT
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Deangela T.
Burrton, KS
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020
verified customerVerified Customer
Category: Sales
awesome experience
Matt was great and walked me through the process with respect, professionalism, and a great attitude. He was very knowledgeable and attentive.
Recommended
CHRISTIAN S. from Hatchett Hyundai West responded on 10/02/2020 07:27 AM

Deangela,

Thank you for your business and the review. If there is anything you need please 
let us know.

Thanks Again 
from Hatchett Hyundai West

Employees worked with
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CHRISTIAN SMITH
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KURT BULL
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MATT A WATSON
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