DT

DANNY PEREZ TORRES

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service.
Used shuttle and communication with service person worked well. Excellent service.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/16/2019 02:29 PM

Thank you for sharing your service experience with us 
and for for 5 star rating.
We look forward to your next visit.
Employees worked with

BT
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Beverly T.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Everyone is friendly and courteous. Get the job done.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/12/2019 11:47 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LC
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Lance C.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt polite service
my car was brought in before its scheduled time and I was out the door and less time than they said it would take to complete the warranty work absolute five star performance by St Augustine Hyundai
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/10/2019 05:16 AM

Thank you for sharing your service expereince with us 
and for the 5 star rating.
We look forward to your next visit 
Employees worked with

MG
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Mary G.
East Palatka, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous reps, fast service.
A++.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2019 01:49 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I recently had my Santa Fe serviced and also had a problem with the window washer pump. The only problem with my visit is that I have to go back because they had to order the part. They didn't have it in stock. I was disappointed knowing that I now have to go back to have that fixed. Would have been nice to have everything done in one trip.
Want to thank Danny for all his help and information regarding my service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2019 05:39 AM


Thank you for taking the time to share your service experience with us. We stock common parts but unfortunately we are unable to stock every part. We appreciate you bringing this to our attention and will have our parts manager check into stocking the washer pumps. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Johns, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
Always great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2019 05:44 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LL
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Lester L.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No Title
Great place. Again and again.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2019 01:50 PM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

HH
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Hanley H.
Satsuma, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff and great service
Went in for my due oil change and it was a fast turnaround plus I got a free carwash which I always appreciate. I just recommended Hyundai to my friend who is thinking about leasing.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/01/2019 07:41 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JS
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Judith S.
Palm Coast, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/25/2019 01:59 PM


 Thank you for sharing your service experience with us. Please let us know how we can earn a 5 star rating on your next visit. 
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LS
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Linda S.
East Palatka, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Danny has never let me down
I have found I can count on Danny Perez to take care of any problems with my car. He is very knowledgeable and so courteous. I have had to leave without a fix and call back and work it out with Danny. He is determined to find the problem.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/25/2019 12:42 PM


 We appreciate you taking the time to share your service experience with us and we agree, Danny is a valuable member of our service team.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

TL
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Thomas L.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Santa Fe
The service people are very informative and helpful. It was very busy when I took my car in and they still accomplished all my requests.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/25/2019 07:00 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks for good experience
Thanks for good experience
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/24/2019 12:26 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

EM
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Edward M.
Ponte Vedra, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and Professional
Everyone at this dealership is friendly and appreciates the customer. Work is done timely and as promised.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/24/2019 10:05 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

SR
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Sharon R.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy Employees
The employees are honest and do not pressure you into buying something that you feel you do not need. I trust them when they recommend a service for the maintenance of my vehicle and I have never regretted taking their advice.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/21/2019 05:47 AM


 Thank you for taking the time to share your service experience with us and allowing us to maintain your Tucson. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

VF
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Vincent F.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt & Personal Service
As always, a great experience. Danny did a great job getting my new tires and scheduling me in for service & installation. Rest of the Service team are always welcoming and ready to help!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/21/2019 05:45 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

WT
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William T.
St. Augustine, FL
2019 Hyundai Santa Fe X
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
xxxxxxxx
xxxxxxxxxxxxxx
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/18/2019 07:13 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JT
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John T.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service personal.
Excellent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/17/2019 01:32 PM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service update
All around excellent service. Clean place inside and out.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 06/15/2019 04:45 AM

Thank you for sharing your service experience with us and 
for the 5 star rating.
Guests like yourself have helped us be #1 with Hyundai
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality Service
It is quite apparent that St Augustine Hyundai has outgrown its facility which impacts their service ability directly. The lounge area and bathroom are marginal at best. Constant rehash of Hyundai commercials repeatedly running on TV which doesn't help to pass the time. Not able to service hestatation of auto under warranty (only 2500 miles) and oil change simultaneously due to limitations of shop which causes customer to come back repeatedly. Isn't that the reason to bring back auto first time to check it out or am I wrong to make that assumption?
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 06/15/2019 04:40 AM

Thank you for your honest feed back we are striving to make things better we agree we do not have much work to work with and we have grown greatly because of guests like yourself.
I will have your Service Advisor Danny contact you on Monday 
in regards to the issue you are having on your kona
Employees worked with

RS
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Robert S.
Palm Coast, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Needs improvement.
Work done was fine. Tome consuming beyond the usual.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/07/2019 12:16 PM


 Thank you for sharing your service experience with us.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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