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DANNY PEREZ TORRES

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

Reviews of DANNY PEREZ TORRES

RR
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Richard R.
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
ECU Recall
I received a recall notice and responded quickly. Made an appointment and had the ECU recalibrated along with the electronic dash.
The gas gauge doesn't react properly, but will after a few fillups. This happened after I changed the battery. I'm not concerned at this time.
The next day I received a letter explaining that because of a possible engine problem in the future, Hyundai is extending my warranty by 100,000 miles. I am impressed by Hyundai Motor Corp. They see a possible problem and go the extra mile to serve and protect a customer. I know what brand my next car will be.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/07/2019 05:36 AM


 We appreciate you taking the time to share your service experience with us and continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
CS
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Catherine S.
Saint Augustine, FL
2010 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Customer service! The customer service is outstanding-don’t ever change it!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/04/2019 03:03 PM


Thank you for taking the time to share your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
JP
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Jill P.
St. Augustine, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome People, Great Service!
Hyundai of St. Augustine was where I went for my first car purchase. They went above and beyond to make me feel comfortable and helped me find the right vehicle for me. Randy is great!!! I’ve recently I had my first oil change and I was completely satisfied with the service I t that department too.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/31/2018 03:19 PM


 Thank you for sharing your experience with us and congratulations on your new Sonata.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Atlantic Beach, FL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honesty and customer service
I was fit in for an overdue oil change which I greatly appreciated. I had a feeling they might not be busy and was willing to wait anyways.
Completed in a timely manner and I was on my way. Sadly they told me I needed work done on my brakes and will be returning next week. Yay, but I know I will be in good hands!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/31/2018 06:19 AM


 Thank you for sharing your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Verified Customer
Saint Augustine, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good service pleasant people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/26/2018 06:07 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
TW
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Thomas W.
St. Augustine, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
replace gas cap remote device
I was very pleased with the professionalism and efficiency of Danny. Dave gave me a pleasant courtesy ride home. Danny called me when replacement was complete.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/26/2018 06:06 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
DB
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Diane B.
Saint Augustine, FL
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Hyundai of St Augustine is all about customer service & satisfaction. From the person greeting you to the continued updates while you wait & the explanation when completed, all are friendly & knowledgeable.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/20/2018 11:35 AM


 We greatly appreciate you taking the time to share your kind words with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
KR
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Kenneth R.
Deland, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
ken R
nice friendly people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/19/2018 05:36 AM


 Thank you for sharing your kind words with us and the 5 star rating. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Virginia Beach, VA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Wonderful experience
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/17/2018 11:55 AM


 We appreciate you sharing your service experience with us. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Fernandina Beach, FL
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place
Awesome, quick service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/14/2018 05:42 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
ML
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Mason L.
Saint Augustine, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fine and dandy
I appreciate the scheduling process which makes sure Hyundai service check-in is not backed up more than one or two cars, and I appreciate the presence of someone to start the check-in process almost immediately. Every time !
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/13/2018 09:54 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
KA
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Kathleen A.
St. Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
My recent visit to Hyundai of St. Augustine for an oil change was a 180 degree change from my previous visit. While I am not on a maintenance program I was treated like a valued customer. I appreciated the attention and all the answers to questions I had
Great job this time!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/11/2018 12:19 PM


 We thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Fernandina Beach, FL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Excellent in all areas
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/10/2018 05:46 AM


 Thank you for sharing your service experience with us and the 5 star rating.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
IA
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Ira A.
Saint Augustine, FL
2015 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Slower than usual
The one hour oil change took two hours. Everything else was fine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/10/2018 05:40 AM

 Thank you for taking the time to share your service experience with us. Our apologies on the extra time needed to complete your service. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
they are very helpful
they were helpful as usual
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/05/2018 06:40 AM


 We appreciate you taking the time to share your service experience with us. Please let us know how we can earn a 5 star rating on your next visit. We are committed to exceeding your service expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MS
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Matthew S.
St. Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good car
It’s there for everyone
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/04/2018 09:06 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
CI
gravatar
Catherine I.
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall service
As always, fast and curtious service. We were taken care of within an hour and given a free car wash..
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/04/2018 05:44 AM


 We appreciate you taking the time to share your service experience with us. We strive to exceed your service expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Saint Augustine, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sevice
Did what I expected them to do.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/03/2018 06:19 AM


 Thank you for sharing your service experience with us. We are committed to exceeding your service expectations. Please let us know how we can earn a 5 star rating on your next visit.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
RP
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Richard P.
St. Augustine, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent visit
Start to finish always pleasant experience and accommodating
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/03/2018 06:21 AM


 Thank you for taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine.
 
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
VB
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Vicki B.
Saint Augustine, FL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
BENOIT REVIEW
THE SERVICE AND ASSOCIATES ARE ALWAYS HELPFUL AND INFORMATIVE. I ALWAYS FEEL THAT MY ENTOURAGE IS IN GOOD HANDS
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/29/2018 11:46 AM


 Thank you for taking the time to share your kind words with us. We are blessed to have such wonderful guests. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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