DT

DANNY PEREZ TORRES

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

Verified Customer
Atlantic Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Well taken care of
Always taken care of nicely, no matter the type of day they have had.
They take the time to explain everything to you.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/05/2019 05:34 AM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RG
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Ronald G.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty service
Very pleased with service. An auto service center near me wanted $1400 to fix. After you looked at it, it was under warranty so it cost me nothing. Thanks Hyundai of Dt Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/04/2019 10:28 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DW
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Douglass W.
Palm Coast, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courtesy of the staff.
As stated, the lounge needs new chairs. Staff is professional and courteous. Price for oil change is a little high.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/28/2019 08:34 AM


 Thank you for sharing your service experience with us and your candid feedback. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PS
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Peter S.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficiency
Friendly familiar faces. Professional staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2019 01:39 PM


 Thank you for sharing your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

WJ
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William J.
Wadsworth, OH
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Friendly, knowledgeable employees.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2019 11:32 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

EV
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Emilie V.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast friendly service
Danny does a great job. Thorough and timely service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2019 05:40 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Midland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
On vacation and I needed an oil change prior to retiring home. Nice folks, good service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/25/2019 11:36 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JB
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Joseph B.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
They care and they are very courteous
I was new to the St. Augustine area when I purchased my Sante Fe.
I made an excellent choice.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/25/2019 05:32 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RH
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Richard H.
Saint Augustine, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent
Excellent As Expected !!!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/25/2019 05:28 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JP
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John P.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
2018 Sonata Shifting problems.
You guys nailed it on the first try.!!! Transmission was down shifting very hard at 15 MPH. There was a ECM / TCM update out there and you applied it. Fixed it right up. !
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/25/2019 05:28 AM


 Thank you for sharing your service experience with us and the 5 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Good work done in quoted time
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/19/2019 12:29 PM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LT
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Leo T.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Treats customers with respect and courtesy. Good communication during the full process.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/18/2019 05:42 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

UR
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Ursula R.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Flat Tire and Roadside Assistance
I contacted Hyundai the other day because my daughter's tire was flat and all we were asking for was for the Roadside Assistance crew to come out and put her spare "donut" on. They actually towed the car to Hyundai of St. Augustine and repaired the tire. I can always count on Hyundai of St. Augustine to take care of my vehicle needs.

You guys ROCK!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/14/2019 06:05 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AM
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Alpha M.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
THANK YOU, HYUNDAI OF ST AUGUSTINE!!
EVERYONE WHOM I INTERACTED WITH IN THE SERVICE DEPT WAS ABOVE AND BEYOND
FRIENDLY, HELPFUL, AND SKILLED...
'TAKES THE PAIN' OUT OF TAKING MY CAR IN FOR SERVICE. :)
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/13/2019 09:16 AM


 We appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

AL
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Arnold L.
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Almost perfect
Everything was perfect except when the vehicle was ready to be picked up the settings should have been restored as brought in. That’s why I gave it 4 out of 5 stars.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/13/2019 05:39 AM


 Thank you for taking the time to share your service experience with us. Our apologies for not communicating that some of your settings will be lost while performing the software updates. Thank you for bringing this to our attention so we may address this. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Power of Service
It takes a lot of humbleness to complete the job the first time, but more guts to admit a mistake and fix the problem. Honesty and integrity cannot be faked.thank you
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/11/2019 05:39 AM


 Thank you for taking the time to share your service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

WH
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William H.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant to deal with
Despite many minor issues, they were attentive and anxious to please.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/08/2019 11:53 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GG
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Glenn G.
Ponte Vedra Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always reliable
Service department always attentive and courteous. Best: They do not recommend unnecessary work, looking out for the customer.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/04/2019 12:21 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

PB
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Pamela B.
Ponte Vedra, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service department
I always have my SUV serviced here and have never been disappointed with the service I have received.
Great dealership!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/04/2019 12:20 PM


 We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PM
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Pauline M.
St. Augustine, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Washed car great job!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/04/2019 06:29 AM

Thank you for sharing your service experience with us and the 5 star rating.  We are committed to exceeding your experience.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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