DT

DANNY PEREZ TORRES

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

JY
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John Y.
Fernandina Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Always great service; treated with respect and everyone has great customer service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/23/2018 12:51 PM


 We appreciate you taking the time to share your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

BG
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Barbara G.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff
I'm confident that I will always get the best care for my car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/23/2018 12:23 PM


 We greatly appreciate you taking the time to share your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AK
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Albert K.
Hastings, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly environment
They do a good job and everyone there is very friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/21/2018 08:56 AM


 We appreciate you taking the time to share your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of St.!Augustine never disappoints
Great and reliable service. Highly recommend!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/17/2018 11:06 AM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CO
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Celia O.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant staff, nice cookies etc, complimentary car wash!
Sorry...put my remarks in the wrong place!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/17/2018 06:34 AM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

FS
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Fred S.
Fleming Island, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Quick Service
Work was performed with no problems.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 05/16/2018 01:54 PM

Thank you for the sharing your service experience with us and the 5 star rating.


It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

KE
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Kevin E.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
The service team was prompt and provided great service on my G80!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/15/2018 11:02 AM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AL
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Arnold L.
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional customer care
I’ve never had a complaint about the service I get at Hyundai of St Augustine’.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/15/2018 06:17 AM


 We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MZ
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Maria Z.
St. Augustine, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Horrible service
Did not service vehicle the way they were suppose to not even putting fluids in vehicle.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/15/2018 09:12 AM

Thank you for sharing your service experience with us. Again, our sincere apologies for the washer fluid not being topped off and the mileage inputted incorrectly. We have addressed your concerns with our staff to make sure this doesn't happen again. Danny will be reaching out to you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

HB
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Henry B.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the people at Hyundai make it a great place to do business
I was immediately received with a friendly person and asked details about the service I required. Then escorted to the very nice waiting room where there was fresh coffee and freshly baked home made cookies!!! The wait was pleasant and no longer than estimated. Glad I bought a Hyundai in Saint Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/14/2018 07:10 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DK
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Dennis K.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dealer Recommendation
They are the friendliest, most efficient dealer, personnel, service, etc. etc. of ANY dealer I have ever been to. This latest Hyundai I have is the 4th since I first went to them in 2011! It is the ONLY dealer that I have gone back to for service after purchasing the car. I can't say enough about them, especially the personnel I have had direct contact with like: Andy DiFeo, Paul Smathers and Tunde O'Conner. I always recommend them to anyone I know interested in getting a car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/11/2018 08:58 AM

 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. Congratulations on your new Elantra. It's official!  6 Times in a row!!!Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!Sincerely,Service TeamHyundai of St. AugustineGenesis of St. Augustine"Excellent Service from Excellent People"


JM
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Jacqueline M.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Fast and efficient service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/11/2018 07:17 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.It's official!  6 Times in a row!!!Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!Sincerely,Service TeamHyundai of St. AugustineGenesis of St. Augustine"Excellent Service from Excellent People"


RJ
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Robert J.
Palatka, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's the people and service!
As usual, everyone I come in contact with is friendly and helpful. It doesn't matter if you have an appointment or if you just stopped in. Everyone is equally made to feel at ease and comfortable.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/10/2018 12:26 PM


 Thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Johns, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Apt
They are always helpful and courteous.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/10/2018 12:25 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
2013 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tired of selling at Service Department
I have always received great service from St. Augustine Hyundai. But, I get really tired of going in for one thing and having them try to sell me up on things I do not need. This past appointment was for the 60,000 mile maintanence which is usually almost $500. Knowing that i was spending $500 they attempted to get me to agree to an injector cleaning for $150. This was not because I had issues or something broken, just selling up. It may be the reason I do not buy another car from the dealership.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/08/2018 01:05 PM


 Thank you for sharing your service experience with us. At 60,000 miles there are a few recommended services that will help keep your vehicle running like new.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LS
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Liane S.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The techs listen and got everything done timely.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/07/2018 11:41 AM


 Thank you for sharing your service experience with us and the 5 star rating. We agree, listening is a key process in communication.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Ponte Vedra Beach, FL
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
review
review
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/01/2018 08:46 AM


 We appreciate you taking the time to share your service experience with us. Please let us know how we can improve to earn a 5 star rating on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

ME
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Miki E.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Got me in fast for service
I just recently moved to the area. I called to get my first service done here and I was able to call and schedule an appointment to be seen that day. My service was done within good time and check in was easy.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/01/2018 08:45 AM


Thank you for taking the time to share your service experience with us and welcome to our area.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JJ
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Joseph J.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The total package
From the care and consideration shown by sales and the style, comfort and economy of the vehicle through the convenience, courtesy and efficiency of the service department, Hyundai of St. Augustine has everything a driver could want.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/30/2018 02:42 PM


Thank you for taking the time to share your experiences with us and for the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Auto Service
Great personal, friendly service. Thanks.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/30/2018 12:20 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
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