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SureCritic / Hyundai Dealer / Atlantic Hyundai / ALI IMRAN
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ALI IMRAN

Service Advisor
Atlantic Hyundai
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(35 reviews)
52

Reviews of ALI IMRAN

EV
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Efrain V.
Bellport, NY
2021 Hyundai Venue
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customerVerified Customer
10
Category: Service
Professional treatment.
Excellent service.
Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
Massapequa, NY
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
awesome sauce
fast servie plus theres a dunkin donuts within walking distance while waiting
VICTORIA V. from Atlantic Hyundai responded on 01/25/2022 04:06 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
DL
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Diana L.
Farmingdale, NY
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent Service
The staff were very friendly and very professional service
ERIKA D. from Atlantic Hyundai responded on 01/23/2022 04:08 PM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali  for all of your future service needs

Employees worked with
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ALI IMRAN
Service Advisor
EA
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Elisa A.
North Babylon, NY
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
5star
I’m on my Fourth vehicle with the same dealership always treated right service on point have not had a problem and my daughter got a car there my son got a car there and I just sent my friend last week and he bought a car there so overall 5star
ERIKA D. from Atlantic Hyundai responded on 01/20/2022 07:17 AM

Thank you so much for the great review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
MR
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Michael R.
Brentwood, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service Visit
Ali was extremely professional and did a great job of keeping me updated when my car was going to be ready
ERIKA D. from Atlantic Hyundai responded on 01/20/2022 07:14 AM

Thank you so much for the great review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
CA
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Christie A.
Lindenhurst, NY
2020 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
verified customerVerified Customer
9
Category: Service
Resolving my 3yrs maintenance free service
Ms. Hernandez called me and explained what happened and resolved my issue on my 3yrs Hyundai maintenance free service. She was quick and goal oriented person. Kudos to men and women of Hyundai Atlantic.
Employees worked with
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ALI IMRAN
Service Advisor
EV
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Efrain V.
Bellport, NY
2021 Hyundai Venue
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customerVerified Customer
10
Category: Service
Professional treatment.
Excellent service.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2022
Service Type: Maintenance
5
Category: Service
Boring on the waiting room
It was ok.
ERIKA D. from Atlantic Hyundai responded on 01/11/2022 10:28 AM

Thank you so much for the feedback.  Atlantic Hyundai appreciates your business.  Please continue to work with Imran  Ali for all of your future service needs.

 

Employees worked with
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ALI IMRAN
Service Advisor
CA
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Christie A.
Lindenhurst, NY
2020 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
verified customerVerified Customer
9
Category: Service
Resolving my 3yrs maintenance free service
Ms. Hernandez called me and explained what happened and resolved my issue on my 3yrs Hyundai maintenance free service. She was quick and goal oriented person. Kudos to men and women of Hyundai Atlantic.
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/10/2022
Service Type: Maintenance
3
Category: Service
3 yrs maintenance free is not being honored by their computer system
Why my 3 yrs maintenence free is not honored by your system. My car has only 21800 miles in it and it is 2020 model. When I bought it, they said it is 3 yrs maintenence free. Both sales and service team unable to explain.
ERIKA D. from Atlantic Hyundai responded on 01/11/2022 06:36 AM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you 

 

Employees worked with
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ALI IMRAN
Service Advisor
AJ
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Anthony J.
Shirley, NY
2021 Hyundai Elantra Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Quick courteous service.
Always a quick seamless experience at Atlantic Huyndai service.
ERIKA D. from Atlantic Hyundai responded on 01/09/2022 01:54 PM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
TP
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Thomas P.
Oakdale, NY
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
very good
very good
VICTORIA V. from Atlantic Hyundai responded on 01/07/2022 08:18 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
West Babylon, NY
2012 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
verified customerVerified Customer
8
Category: Service
Working to resolve the problem
Working with me to fix the problem that keeps happening.
Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
West Babylon, NY
2012 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
verified customerVerified Customer
8
Category: Service
Working to resolve the problem
Working with me to fix the problem that keeps happening.
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/24/2021
Service Type: Maintenance
0
Category: Service
K
Dissatisfied
ERIKA D. from Atlantic Hyundai responded on 12/26/2021 08:45 AM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you 

Employees worked with
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ALI IMRAN
Service Advisor
AA
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Ann A.
Massapequa Park, NY
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent
Always great customer service
ERIKA D. from Atlantic Hyundai responded on 12/16/2021 08:57 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
RB
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Regina B.
East Moriches, NY
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Amazing experience from start to finish. Brought my Hyundai in for a service and the staff were extremely helpful and the car was finished quickly. Highly recommend having your services done here.
ERIKA D. from Atlantic Hyundai responded on 12/16/2021 08:50 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
QZ
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Queen Z.
Shirley, NY
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great!!
Great service!
ERIKA D. from Atlantic Hyundai responded on 12/13/2021 04:08 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
JI
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Joseph I.
West Babylon, NY
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Exceptional Service
I am new to the area and it was time for my Kona to have an oil and filter change. After reading all the positive reviews for Atlantic Hyundai I called to schedule an appointment. I was lucky, they had an opening later that day. In addition to the standard oil/filter change they did a few additional maintenance checks and an included carwash at the end. I was out of there in a couple of hours. The entire staff was courteous and helpful. I will be going back for future service.
TIMOTHY T. from Atlantic Hyundai responded on 12/09/2021 03:26 PM

Atlantic Hyundai appreciates your business please continue to work with Ali Imran for all of your future service needs. 

Employees worked with
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ALI IMRAN
Service Advisor
ZO
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Zuberi O.
Central Islip, NY
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Oil change
Oil change conducted at scheduled time and did not take too long to be completed.
VICTORIA V. from Atlantic Hyundai responded on 12/08/2021 10:53 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
Brooklyn, NY
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
My advisor, Imran Ali, reviewed with me my repair requests and future service. He was courteous, explained what needed to be done and why, and made sure that I was satisfied with the service.
ERIKA D. from Atlantic Hyundai responded on 12/03/2021 06:03 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Imran Ali for all of your future service needs.

 

Employees worked with
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ALI IMRAN
Service Advisor
Verified Customer
North Babylon, NY
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
verified customerVerified Customer
6
Category: Service
Representative was helpful ad courteous with regard to a recent issue witth Atlantic Hyudai.
Representative contacted me to hear what my issue was and although she could not rectify the past issue was concerned that such issue would not happen moving forward While I feel satisfied with her handling of my issue, there is no indication that in general scheduling issues with Hyundai will improve. Representative was courteous and knowledgeable.
Employees worked with
avatar
ALI IMRAN
Service Advisor
Verified Customer
North Babylon, NY
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
verified customerVerified Customer
6
Category: Service
Representative was helpful ad courteous with regard to a recent issue witth Atlantic Hyudai.
Representative contacted me to hear what my issue was and although she could not rectify the past issue was concerned that such issue would not happen moving forward While I feel satisfied with her handling of my issue, there is no indication that in general scheduling issues with Hyundai will improve. Representative was courteous and knowledgeable.
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/30/2021
Service Type: Maintenance
5
Category: Service
Difficult scheduling appointment at dealership.
After 4 months of trying to schedule a same week appointment, I finally had to come in without one and hope for the best. Vehicle was serviced in a timely manner which I appreciated. Staff has to be more accommodating with regard to appointments
ERIKA D. from Atlantic Hyundai responded on 12/01/2021 05:34 AM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you

 

Employees worked with
avatar
ALI IMRAN
Service Advisor
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