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JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

CL
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Cheryl L.
Brightwaters, NY
2016 Hyundai Elantra Gt
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
n/a
N/ A
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 01/18/2018 07:05 AM

Good Morning Cheryl,

  My name is Abigail. I am the client care representative here at Atlantic Hyundai Service. I want to apologize for the inconvenience, my director is aware of the situation. I will be giving you a call regarding your service visit. 

Employees worked with
JG
JOHN J GROSSO
NP
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Nicholas P.
West Islip, NY
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service!
John Grosso is fantastic! He makes brining your car in for service like going out to lunch! Service is always fast and fair. It’s a pleasure to do business there as he treats me like family! I’m a customer for life!
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 01/17/2018 05:07 AM

Nicholas, Atlantic Hyundai Appreciates you taking the time to provide feedback on your recent visit with John Grosso. Please continue to work with him for all of your future service needs. 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Islip, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and Reliable
I have never had an issue at Atlantic Hyundai. This is now my 3 car with them - and I have no intention on ever going anywhere else.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 01/18/2018 05:18 AM

Patricia, Atlantic Hyundai appreciates your business, thank you for taking the time to provide feedback on your recent service visit. Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Holbrook, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Another dood day
As usual John Grosso went above amd beyond what is expected of a seevice advisor.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 01/13/2018 01:51 PM

Cheryl, thank you for taking the time to provide feedback on your recent service visit. Please continue to work with John Grosso for all of your future service needs. 

Employees worked with
JG
JOHN J GROSSO
RC
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Robert C.
Huntington, NY
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
John Grosso
Dealing with John Grosso is the best. He is a terrific guy!
Not Recommended
JOHN J G. from Atlantic Hyundai responded on 01/09/2018 04:59 AM

THANK YOU SO MUCH FOR THE REVIEW.. IT MEANS SO MUCH

Employees worked with
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JOHN J GROSSO
RM
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Robert M.
Wantagh, NY
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
have serviced all my cars at this dealership no problems john Grosso has been great
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/09/2018 05:00 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
NF
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Nathalie F.
Farmingdale, NY
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The service, my advisor
The representative was excellent and very professional
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/09/2018 05:00 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
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JOHN J GROSSO
PR
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Patricia R.
Bay Shore, NY
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
5 month old battery died
I was happy with the service I received but not happy that a battery that was only 5 months old died (purchased at this dealership). Also, I have roadside assistance (through Hyundai) so my car was towed to the dealership. The problem was, the tow truck driver that dropped off the car - took the car keys with him and it took him 5 hours to bring them back so my car could be checked out. Crazy!!
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/08/2018 10:20 AM

THANK YOU SO MUCH FOR THE REVIEW.. ITS MEANS SO MUCH

Employees worked with
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JOHN J GROSSO
CD
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Colleen D.
Holbrook, NY
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and customer courteous.
John Grosso is very professional and courteous. Goes above and beyond.
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 01/08/2018 10:17 AM

Colleen,

  Atlantic Hyundai Service Thanks you for your feedback! We appreciate your business. Please continue to work with John Grosso for your future service needs. 

Employees worked with
JG
JOHN J GROSSO
MM
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Michael M.
Babylon, NY
2005 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff is friendly
I do not think I will buy another car at Hyundai. I mother has purchased 3 Hyundai new I will never buy a used car for you again.
Not Recommended
ABIGAIL L. from Atlantic Hyundai responded on 01/06/2018 11:39 AM

Michael,

 My name is Abigail. I'm the customer care specialist here at Atlantic Hyundai. I am so sorry about any inconvenience. Please give me a call at 631-893-5819 I want to help. 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Medford, NY
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Cheating will happen here
This is a car service place not a spa. They now have women giving men free manicures, i can see issues with this in the very near future.
Not Recommended
ABIGAIL L. from Atlantic Hyundai responded on 01/06/2018 11:53 AM

My name is Abigail. I'm the customer care specialist here at Atlantic Hyundai. We appreciate your feedback, and will let the director know about your concern. 

Employees worked with
JG
JOHN J GROSSO
AD
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Anthony D.
Islip Terrace, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Service Advisor John Grosso is a class act. His professionalism and knowledge of my car is what keeps me going back. He cares about the customers and in this day you rarely see people care the way he does. Stop by and you will see what I'm talking about.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 01/05/2018 10:47 AM

Anthony, thank you for taking the time to provide feedback on your recent service visit. Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs. 

Employees worked with
JG
JOHN J GROSSO
JS
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Jayne S.
Massapequa Park, NY
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service!!!
On a holiday weekend I received emergency service for a check engine light!! I can’t thank you all enough for taking care of my car !! They had my car done in a couple of hours and my holiday weekend was saved !
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 01/04/2018 05:47 AM

Jayne,

  Atlantic Hyundai Service thanks you for your feedback! We appreciate your business. Please continue to work with John for your future service needs. 

Employees worked with
JG
JOHN J GROSSO
KV
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Kuno V.
Brentwood, NY
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Convenience all over friendly and competent staff
Excellent
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 12/30/2017 08:06 AM

Kuno, thank you for taking the time to provide feedback on your recent service visit, please continue to work with John Grosso for all of your future service needs. Atlantic Hyundai appreciates your business. 

Employees worked with
JG
JOHN J GROSSO
ST
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Shannon T.
Bay Shore, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Tim the service manager and john grasso
I only deal wit two people and that is tim or john and if it wasnt for them i would neva go there
Not Recommended
ABIGAIL L. from Atlantic Hyundai responded on 12/30/2017 05:45 AM

Shannon,

 Atlantic Hyundai Service thanks you for your feedback! We are glad to know that you have trust in Tim and John. We appreciate your business. Please continue to work with John and Tim for your future service needs. 

Employees worked with
JG
JOHN J GROSSO
CT
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Carmine T.
West Islip, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service and clean shop
Brought car in for 2 recalls service was done and car was driving like new again
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 12/29/2017 08:44 AM

Carmine,

  Atlantic Hyundai service thanks you for your feedback! we are so glad your service experience was great. We appreciate your business. Please continue to work with John Grosso for your future service needs. 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
East Islip, NY
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional
I trust them with my car.
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 12/28/2017 09:46 AM

   Atlantic Hyundai service Thanks you for your feedback! We apppreciate your business and your trust. Please continue to work with John for your future service needs. 

Employees worked with
JG
JOHN J GROSSO
LM
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Lawrence M.
Saint James, NY
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Tim and John were courteous, friendly and helpful as usual. Will continue to recommend Atlantic for all Hyundai service and sales.
Larry M
Recommended
JOHN J G. from Atlantic Hyundai responded on 12/26/2017 05:05 AM

LARRY, THANK YOU FOR THE REVIEW. ITS MEANS SO MUCH

Employees worked with
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JOHN J GROSSO
GG
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Gerald G.
West Babylon, NY
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They just get the job correctly & efficiently..
Excellent service..
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 12/23/2017 10:35 AM

Gerald,

  Atlantic Hyundai service Thanks you for your feedback! We appreciate your business. Please continue to work with John for your future service needs

Employees worked with
JG
JOHN J GROSSO
EB
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Emily B.
Middle Island, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff
Your staff, John Grasso was by far the best person i have ever dealt with inside the car industry!
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 12/21/2017 09:13 AM

Emily, Atlantic Hyundai appreciates your business please continue to work with John Grosso for all of your future service needs. 

Employees worked with
JG
JOHN J GROSSO
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