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SureCritic / Hyundai Dealer / Atlantic Hyundai / JOHN J GROSSO
JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

Verified Customer
West Babylon, NY
2017 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good but not the greatest dealer on LI
Over filled my engine with oil, and they didn't even change the oil filter.
Not Recommended
JOHN J G. from Atlantic Hyundai responded on 08/26/2017 03:50 AM

thank you for the review

Employees worked with
JG
JOHN J GROSSO
AD
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Anthony D.
Islip Terrace, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
What I like the most from this dealership is the courtesy and professionalism that is shown time and time again. For me it's always been with John Grosso for his professionalism
Recommended
JOHN J G. from Atlantic Hyundai responded on 08/25/2017 04:09 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
CD
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Christopher D.
Massapequa, NY
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent staff
Service was excellent
Recommended
JOHN J G. from Atlantic Hyundai responded on 08/25/2017 04:09 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Massapequa Park, NY
2011 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Poor customer service.
Horrible service.
Not Recommended
JOHN J G. from Atlantic Hyundai responded on 08/24/2017 04:05 AM

THANL YOU FOR THE REVIEW..

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Rocky Point, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service
Excellent
Recommended
JOHN J G. from Atlantic Hyundai responded on 08/21/2017 04:27 AM

THANK YOU FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
JK
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Jeanine K.
West Babylon, NY
2015 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Poor Customer service
Unhappy with the service I received.
Not Recommended
JOHN J G. from Atlantic Hyundai responded on 08/19/2017 08:00 AM

JEANINE AS WE SPOKE ON HE PHONE. GIVE ME A CHANCE TO FIX THIS BAD EXPERIENCE YOU HAD

Employees worked with
JG
JOHN J GROSSO
KC
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Karen C.
Sayville, NY
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service reps friendly
Usually
Recommended
JOHN J G. from Atlantic Hyundai responded on 08/19/2017 04:16 AM

KAREN, THANK YOU SO MUCH FOR THE REVIEW.. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
MR
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Mohammad R.
Brentwood, NY
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
JOHN J G. from Atlantic Hyundai responded on 08/19/2017 04:15 AM

THANK YOU SO MUCH FOR THE REVIEW.. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
MT
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Madeline T.
Port Jefferson Station, NY
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The people that work there!
They are courteous everything that they say they are going to do they do it and that makes me a very happy customer.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 08/21/2017 07:38 AM

Thank you for taking the time to provide feedback on your recent service visit. Please continue to work with John Grosso for all of your service needs. 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Massapequa Park, NY
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
scheduling convienence
yes
Recommended
JOHN J G. from Atlantic Hyundai responded on 08/18/2017 04:06 AM

THANK YOU FOR THE REVIEW..

Employees worked with
JG
JOHN J GROSSO
Verified Customer
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
clean,efficent,orderly,coffee and donuts are also good
yes
Recommended
JOHN J G. from Atlantic Hyundai responded on 08/18/2017 04:06 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
CK
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CAROL K.
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Joseph kaner
Very well handled. Time well spent. Contacted me when service was due. Was very impressed.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 08/22/2017 04:31 AM

Carol, thank you for taking the time to provide feedback on your recent service visit, Please continue to work with John Grosso for all of your future service needs. Atlantic Hyundai appreciates your business. 

Employees worked with
JG
JOHN J GROSSO
PC
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Pilar C.
Brentwood, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
timely & accurate
Recommended
JOHN J G. from Atlantic Hyundai responded on 08/16/2017 04:41 AM

THANK YOU SO MUCH FOR THE REVIEW .. MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
TK
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Thomas K.
Lindenhurst, NY
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The maintenance staff are very knowledgeable and helpful one on one to the car owner.
yes
Recommended
DOMINIC K. from Atlantic Hyundai responded on 08/08/2017 05:23 AM

Thank you so much for the survey

Employees worked with
JG
JOHN J GROSSO
RM
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Robert M.
Wantagh, NY
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
been going here for years excellent service
Recommended
Sugeiry M. from Atlantic Hyundai responded on 08/07/2017 12:27 PM

THANK YOU ROBERT FOR THE FEEDBACK. PLEASE CONTINUE TO WORK WITH JOHN G FOR ANY OF YOUR FUTURE SERVICE NEEDS.

Employees worked with
JG
JOHN J GROSSO
SJ
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Susan J.
East Islip, NY
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Customer Service in Town
My car problems were solved in an efficient way by John Grosso. He make sure that an unexpected problem was addressed.
Recommended
Sugeiry M. from Atlantic Hyundai responded on 08/07/2017 12:21 PM

THANK YOU SUSAN FOR THE FEEDBACK. PLEASE CONTINUE TO WORK WITH JOHN G FOR ANY OF YOUR FUTURE SERVICE NEEDS.

Employees worked with
JG
JOHN J GROSSO
AR
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Annette R.
Central Islip, NY
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
Great service in a comfortable setting with courteous professional staff.
Recommended
DOMINIC K. from Atlantic Hyundai responded on 08/07/2017 05:03 AM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Massapequa Park, NY
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Reliable workmanship
Work is done once and is correct
Recommended
RICHARD M. from Atlantic Hyundai responded on 08/05/2017 09:10 AM

THANK YOU SO MUCH FOR THE REVIEW 

Employees worked with
JG
JOHN J GROSSO
AS
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Arlene S.
Coram, NY
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt & Courteous.
Prompt & Courteous.
Recommended
RICHARD M. from Atlantic Hyundai responded on 08/05/2017 09:11 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
Verified Customer
West Islip, NY
2012 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Mehh!!!!
No loaner car after keeping my car for 4 days. They did not wash my car, received it even filthier than it was before. Still had to pay a fee after paying high cost every month including car payment.
Not Recommended
RICHARD M. from Atlantic Hyundai responded on 08/05/2017 09:14 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
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