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JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

CW
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CHARLES W.
2015 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
waiting isn't fun
The work was completed. It would have been nicer if the breakdown due to a recall could have been avoided. Its my third Hyundai. I got the best value at Atlantic
Recommended
John G. from Atlantic Hyundai responded on 11/12/2016 04:43 AM

CHARLES, I APOLOGIZE FOR THE MISCOMMUNICATION THAT YOU RECEIVED WHILE WAITING. WE STRIVE FOR 5 STARS AND YOUR INPUT IS IMPORTANT TO US. PLEASE FEEL FREE TO REACH OUT TO ME AT ANY POINT IF YOIU NEED ANYTHING.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Commack, NY
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service
Everything went very well.
Recommended
John G. from Atlantic Hyundai responded on 11/09/2016 05:19 AM

STEVEN, THANK YOU FOR THE PERFECT REVIEW

Employees worked with
JG
JOHN J GROSSO
AD
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Anthony D.
Islip Terrace, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service A+
A+ Service
Recommended
John G. from Atlantic Hyundai responded on 11/09/2016 05:16 AM

ANTHONY, THANK YOU FOR THE GREAT REVIEW..

Employees worked with
JG
JOHN J GROSSO
MB
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Mattie B.
Shirley, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and clean
They came along way. I used to go there and wait for hours. Now if it's going to be a while they get me a loner.
Recommended
John G. from Atlantic Hyundai responded on 11/07/2016 05:17 AM

Mattie,

Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs.

John G. from Atlantic Hyundai responded on 11/07/2016 08:11 AM

THANK YOU SO MUCH FOR THE PERFECT REVIEW

Employees worked with
JG
JOHN J GROSSO
BM
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Bruce M.
Islip, NY
2017 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
left my car dirty
left my car dirty
Not Recommended
John G. from Atlantic Hyundai responded on 11/07/2016 08:11 AM

THANK YOU FOR THE REVIEW. WE STRIVE FOR 5 STARS.IM SORRY THAT YOUR CAR WAS LEFT IN THAT CONDITION BUT PLEASE GIVE ME THBE OPPURTUNITY TO MAKE THIS BETTER

Employees worked with
JG
JOHN J GROSSO
SW
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Stephen W.
West Babylon, NY
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top Notch service
My wait is short and the service is great. That's what I am looking for.
Recommended
John G. from Atlantic Hyundai responded on 11/07/2016 05:14 AM

Stephen,

Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Massapequa, NY
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service !
Took great care of my car :)
Recommended
John G. from Atlantic Hyundai responded on 11/07/2016 05:13 AM

Anonymous,

Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Massapequa Park, NY
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Not matter what you go in for you always are there too long
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 11/11/2016 03:08 PM

Diane, Atlantic Hyundai would like to apologizes for the last service visit, We are currently working to improve the length of time in which our customer's must wait for there repairs. Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
CB
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Cheryl B.
Brightwaters, NY
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the helpfullness and understanding the problem from the service advisor John Grossp
I always have a good experience there.
Recommended
Employees worked with
JG
JOHN J GROSSO
DP
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Dorothea P.
Central Islip, NY
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and knowledgeable
Very satisfied
Recommended
John G. from Atlantic Hyundai responded on 11/05/2016 04:27 AM

DOROTHEA, THANK YOU FOR SUCH A GREAT REVIEW!!

Employees worked with
JG
JOHN J GROSSO
ER
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Elizabeth R.
Copiague, NY
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy In, Easy Out
I've been dealing with this service department for more than 2 years. Professional, courtesy, concern for their customers.
Recommended
John G. from Atlantic Hyundai responded on 11/05/2016 04:26 AM

ELIZABETH, THANK YOU SUCH A GREAT REVIEW..

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Massapequa Park, NY
2013 Hyundai Azera
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Get it right the first time.
After having my car for almost two weeks, when I picked up the car work was not done or done incorrectly. I had to leave the car again. Finally the work got done. Service rep was hard to get on the phone and unresponsive. If you want my ongoing business you will have to do a lot better.
Not Recommended
Thomas A S., Service and Parts Director from Atlantic Hyundai responded on 11/04/2016 04:04 AM

ANDREW, THAT YOU FOR THE REVIEW. WE STRIVE FOR 5 STARS AMD A APPRECIATE YOUR PATIENCE

Employees worked with
JG
JOHN J GROSSO
SO
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Stephaniepatricia O.
Islip, NY
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Animal damage
Atlantic Hyundai made my experience a most pleasant one. It service people like John Grosso that makes the visit repeatable. Thanks to John.
Recommended
John G. from Atlantic Hyundai responded on 11/02/2016 06:43 AM

THANK YOU SO MUCH FOR THE KIND WORDS AND THE REVIEW.

Employees worked with
JG
JOHN J GROSSO
ES
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Eileen S.
North Babylon, NY
2016 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Very poor service Maintenance
Already commented at length!
Not Recommended
John G. from Atlantic Hyundai responded on 11/01/2016 04:20 AM

EILEEEN, IM SORRY FOR YOUR BAD EXPERIENCE HERE AT ATLANTIC HYUNDAI. YOUR FEEDBACK IS IMPORTANT TO US. PLEASE FEEL FRIEND TO REACH OUT TO ME IF THERES ANYTHING I CAN DO TO MAKE YOUR FUTURE VISITS BETTER

Employees worked with
JG
JOHN J GROSSO
Verified Customer
West Islip, NY
2010 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Expensive oil change
Everytime they check your car there is always something wrong that needs to get fixed.
Not Recommended
John G. from Atlantic Hyundai responded on 11/01/2016 04:22 AM

MR KUPER, IM SORRY THAT YOUR UPSET ABOUT YOUR LAST SERVICE VISIT. I STRIVE FOR 5 STARS. PLEASE REACH OUT TO ME IF THERES ANYTHING YOU FEEL I CAN DO BETTER NEXT TIME

Employees worked with
JG
JOHN J GROSSO
GH
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George H.
Farmingdale, NY
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service
Very fast and accommodating
Recommended
John G. from Atlantic Hyundai responded on 10/24/2016 07:38 AM

GEORGE, THANK YOU FOR THE PERFECT REVIEW!! YOU ARE A TRUE GENTLEMAN

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Holbrook, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another great experience
John Grosso and his team treat us like family. Car is done when promised and he makes sure thst you know all that is done and why.
Recommended
John G. from Atlantic Hyundai responded on 10/24/2016 04:11 AM

CHERYL, THANK YOU SO MUCH FOR THE REVIEW. ITS MEANS THE WORLD TO ME!~!

Employees worked with
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JOHN J GROSSO
JL
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James L.
2016 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Yes
Recommended
John G. from Atlantic Hyundai responded on 10/22/2016 04:39 AM

JAMES , THANK YOU FOR THE REVIEW!

Employees worked with
JG
JOHN J GROSSO
AR
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Anthony R.
North Massapequa, NY
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great place.
service advisors & employees are great and waiting rooms are very comfortable & clean with t.v. and snacks/bevarages available. been going there since 2008. no problems.
Recommended
John G. from Atlantic Hyundai responded on 10/22/2016 04:38 AM

ANTHONY , THANK YOU SO MUCH FOR THE REVIEW.. YOU ARE A TRUE GENTLEMAN

Employees worked with
JG
JOHN J GROSSO
ID
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Ian D.
Brentwood, NY
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Just live your service advisors
Love this place
Recommended
John G. from Atlantic Hyundai responded on 10/22/2016 04:37 AM

THANK YOU SO MUCH FOR THE PERFECT REVIEW. MEANS THE WORLD TO ME

Employees worked with
JG
JOHN J GROSSO
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