Business Solutions
SureCritic / Hyundai Dealer / Atlantic Hyundai / JOHN J GROSSO
JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

JB
gravatar
John B.
Central Islip, NY
2010 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
great service center
Found the problem fast ordered part and had me up and running quickly
Recommended
Employees worked with
JG
JOHN J GROSSO
JR
gravatar
June R.
West Islip, NY
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
JR
Staff are very attentive and provide good service.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 08/08/2016 08:41 AM

June, thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business, please continue to work with Jonathan Roque for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
RP
gravatar
Rosanna P.
Central Islip, NY
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable
Great place to get your maintenance done.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 08/04/2016 03:33 PM

Rosanna, Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
SC
gravatar
Salvatore C.
West Islip, NY
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees
Yes
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 08/04/2016 03:39 PM

Salvatore, Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Islip, NY
2015 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
terrible
rather pay jiffy lube then wait 3 plus hours for express oil change
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 08/02/2016 11:11 AM

Vincent, Atlantic Hyundai appreciates your business, thank you for taking the time to provide feedback on your last service, we would like to apologizes for the excessive time in which it took to complete the repairs please continue to work with John Grosso for all of your future service needs.  

Employees worked with
JG
JOHN J GROSSO
TK
gravatar
Thomas K.
Oakdale, NY
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Check in organized waiting area comfortable
Work was done quickly and properly
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 08/01/2016 01:01 PM

Thomas, Atlantic Hyundai appreciates your business, thank you for taking the time to provide feedback on your last service visit. Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
TK
gravatar
Thomas K.
Lindenhurst, NY
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The maintenance staff are very knowledgeable and helpful one on one to the car owner.
yes
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/29/2016 07:47 AM

Thomas, thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
West Islip, NY
2016 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Do you employees are quite attentive
Do you employees are quite attentive
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/29/2016 07:24 AM

Patrick, thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all future service needs. Atlantic Hyundai is sending out a Car Wash voucher for your inconvenience.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Holbrook, NY
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job as always
From making the appointment to servicing the car, to picking it up, dealing with John Grosso was a fantastic experience like it always is.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/29/2016 07:49 AM

Brian, thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business, please continue to work with Jonathan Roque for all future service needs.

Employees worked with
JG
JOHN J GROSSO
DJ
gravatar
DENISE J.
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
service ok / wait time stinks
wait time with appt. is terrible..the person delivering my car almost hit a woman and was rude to me..
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/29/2016 07:56 AM

Denise, Atlantic Hyundai would like to apologize for the extended wait time you experienced during your last service visit, The manufacture releases many different recalls on the Hyundai brand unfortunately some safety recalls take more times then others, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
CT
gravatar
Christine T.
West Babylon, NY
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
John Grosso makes the place great...friendly and reliable
Been a long time Atlantic Hyundai lease holder and purchaser and have rarely had an issue. My service coordinator John Grosso makes my trips to Atlantic friendly and fun.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/27/2016 03:26 PM

Christine, thanks for taking the time to provide feedback on your last service visit. Please continue to work with John Grosso for all future service needs.

Employees worked with
JG
JOHN J GROSSO
JC
gravatar
Joseph C.
Smithtown, NY
2010 HYUNDAI SANTA FE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/26/2016
verified customerVerified Customer
Category: Service
After six years I've had it with this dealership
Have nothing good to say, but you people have a bad way of appreciating dedicated customers like myself after using your since I purchased my Hyundai in 2010. You just lost a sucker! Trying to sell me services I did not need. I had your suggestions for certain parts verified by two other mechanics and guess what? I was correct in refusing you because I did not need the three items Atlantic claimed I needed, crooks!!!
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/27/2016 03:24 PM

Joseph, thank you for taking the time to provide feedback on your last service visit, Atlantic Hyundai provides a multipoint inspection for all of our customer's on each service visit. All recommendations are given to our customer to provide future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Babylon, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Stands Behind Warranty
90K miles and replaced engine without a fight. Well done...
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/26/2016 03:06 PM

James, thank you for taking the time to provide feedback on your last service visit, please continue to work with Jonathan Roque for all of you future service.

Employees worked with
JG
JOHN J GROSSO
SF
gravatar
STEVEN F.
2017 Hyundai Santa Fe S
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Poor Customer service
Everyone should be made to feel their business is appreciated.
Not Recommended
Employees worked with
JG
JOHN J GROSSO
Verified Customer
Roosevelt, NY
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful and Clean
The staff is courteous and receptive to questions and concerns.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/27/2016 03:46 PM

Shervon, Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
LD
gravatar
Lisa D.
Merrick, NY
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly profession "no hassle" service.
This is my dealer! Seeing their ad on Telicare was the icing on the cake!
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/27/2016 03:43 PM

Lisa, Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
JB
gravatar
John B.
Wantagh, NY
2016 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Free oil Changes
Yes
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/25/2016 05:27 AM

John, thank you for taking the time to provide feedback on your last service visit, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Babylon, NY
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service dept
They take your car quickly and explain all work. Everyone is polite and friendly
Recommended
Employees worked with
JG
JOHN J GROSSO
MH
gravatar
Maureen H.
Bay Shore, NY
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Loved the new streamlined service
Very happy
Recommended
Employees worked with
JG
JOHN J GROSSO
JP
gravatar
JOSEPH P.
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Why I like.Atlantic Hyundai service
Professionall,.thorough, courteous and.umderstanding.staff
Recommended
Employees worked with
JG
JOHN J GROSSO
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.