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JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

Verified Customer
Islip, NY
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Great service as always
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 06/30/2019 06:58 AM

Jerry,


thank you for the the great Feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business. 

Employees worked with
JG
JOHN J GROSSO
AD
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Anthony D.
Islip Terrace, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
John Grosso- Service Advisor
Just like to thank my service advisor for his kindness and professionalism that he displays each and every time that I’m at the dealership.
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 05/22/2019 06:37 AM

Anthony,

 Thank you so much for the great feedback! Atlantic Hyundai service is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with the 5 Star experience. Keep working with John for your future service needs

Employees worked with
JG
JOHN J GROSSO
AD
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Anthony D.
Islip Terrace, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
customer service- John Grosso- FIVE STARS
What makes me keep coming back is my customer advisor John Grosso. He treats me with the utmost respect and kindness. He will never try to sell something that is not needed very honest. He's very knowledgeable about my vehicle. He knows my car from top to bottom. This dealership needs more people like John.
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/30/2019 04:07 AM

Thank you for the review

Employees worked with
JG
JOHN J GROSSO
LC
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Lorena C.
Astoria, NY
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Advisors
The service department at Atlantic Hyundai is the best. John Grosso the Service is fantastic. All of the Service advisors are great but John is the reason I continue going to have my car serviced there. He know what I want and always gives me satisfaction of the work done. He is one of a kind. Atlantic Hyundai stands behind its cars.
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/24/2019 04:03 AM

Thank you so much for the review

Employees worked with
JG
JOHN J GROSSO
AF
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Alfred F.
Copiague, NY
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service dept.
Again I received great service and friendly staff. John Grasso and Tim Turnbull are the BEST.
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/01/2019 04:08 AM

Thank you so much for the review

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Farmingdale, NY
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
NEW ENGINE
GREAT WARRENTEE THATS WHY I BOUGHT TWO CARS
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/30/2019 04:05 AM

Thank you for the review

Employees worked with
JG
JOHN J GROSSO
LB
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Laura B.
Deer Park, NY
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
My service appointment for an oil change was timely done and everybody was very courteous
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/29/2019 04:22 AM

Thank you so much for a great review.

Employees worked with
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JOHN J GROSSO
KG
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Kalliope G.
Port Jefferson, NY
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Always great service and nice and friendly stuff straight through
Recommended
JOHN J G. from Atlantic Hyundai responded on 01/22/2019 04:10 AM

THANK YOU SO MUCH FOR SUCH A GREAT REVIEW!!

Employees worked with
JG
JOHN J GROSSO
Verified Customer
West Babylon, NY
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai
I've purchased 5 Elantras over the years, all from Atlantic Hyundai.
Recommended
VICTORIA V. from Atlantic Hyundai responded on 01/17/2019 04:13 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve for being a loyal customer.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
RC
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R C.
West Islip, NY
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
John Grosso always provides me with great service!
Recommended
ASIA R. from Atlantic Hyundai responded on 01/16/2019 03:58 AM

Thank you for your feedback! We appreciate you taking the time to review your most recent visit. In the future we look forward to taking great care of your vehicle at Atlantic Hyundai. 

Employees worked with
JG
JOHN J GROSSO
FG
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Francine G.
Oakdale, NY
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Your service person John Grosso makes me such a satisfied customer! Your service techs always do great work on my car. Very confident in your people.
Always a satisfied customer thanks to John Grosso who does an outstanding job of maintaining my car. I feel well taken care of.
Recommended
BRIANNA H. from Atlantic Hyundai responded on 12/10/2018 06:08 AM

Francine,

Thank you so much for your feedback! Here at Atlantic Hyundai Service we strive for excellence in customer service, I'm glad that you are satisfied and confident with our Department. Atlantic Hyundai Service appreciates your business. Please continue to work with John Grosso for all of your future service needs.

:)

Employees worked with
JG
JOHN J GROSSO
MK
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Margaret K.
West Babylon, NY
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Professional service , great staff and a clean area for customers to wait , my experience was great.
Recommended
ASIA R. from Atlantic Hyundai responded on 12/08/2018 06:00 AM

Thank you for your feedback Margaret! We appreciate you taking the time to review your visit. Our goal is to provide all of our customers with exceptional customer service. In the future we look forward to maintaining that standard with you for years to come at Atlantic Hyundai. 

Employees worked with
JG
JOHN J GROSSO
AF
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Alfred F.
Copiague, NY
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best service team on LI
Always friendly staff from the check in guys to the cashiers. John Grasso really cares about you and your car.
Recommended
ASIA R. from Atlantic Hyundai responded on 12/08/2018 05:46 AM

Thank you for your feedback! We appreciate you taking the time to review your most recent visit. Our team is dedicated to providing you with the five start service you always deserve. In the future please visit us again for all your service needs at Atlantic Hyundai. 

Employees worked with
JG
JOHN J GROSSO
AF
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Ann F.
Central Islip, NY
2012 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!
They always take good care of our car. Excellent service. Always dependable, reliable and courteous!
Recommended
ASIA R. from Atlantic Hyundai responded on 12/08/2018 05:44 AM

Thank you for your feedback Ann! We appreciate you taking the time to review your most recent visit. John and the rest of our team look forward to taking care of your vehicle whenever you need service in the future.

Employees worked with
JG
JOHN J GROSSO
AM
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Andrew M.
Farmingdale, NY
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
I was towed in late sunday . Monday morning 9 AM I was called in Tire was replaced.

Road service was great also.
Recommended
BRIANNA H. from Atlantic Hyundai responded on 11/26/2018 06:22 AM

Andrew,

Thank you for your feedback! Atlantic Hyundai Serive appreciates your business, please continue to work with John Grosso for all of your future service needs.

:)

Employees worked with
JG
JOHN J GROSSO
AF
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Ann F.
Central Islip, NY
2012 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service
John Grosso and service department always take good care of us. I know can always depend on them to do what I request and advise if anything else is needed.
Recommended
ASIA R. from Atlantic Hyundai responded on 11/07/2018 04:12 AM

Thank you for your feedback. We are glad you to see you experienced the five star service you deserve. In the future please come back to visit if you ever need your vehicle service.

Employees worked with
JG
JOHN J GROSSO
SG
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Stanley G.
Ridge, NY
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service
Hyundai Service is always EXCEELLENT
Recommended
ASIA R. from Atlantic Hyundai responded on 11/03/2018 05:54 AM

Thank you for your feedback! We appreciate your business, it is our goal to provide our customers with five star service.we look forward to working with you in the future at Altantic Hyundai. 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
East Islip, NY
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
WORST SERVICE CALL EXPERIENCE EVER
Got a call on a recall of the airbag. assumed it was the one in the steering wheel. picked up the car and found the entire glovebox emptied on the floor. the cabin filter was also on the floor along with the plastic clips holding the glovebox closed. the paperwork showed a walk around inspection was done a checklist was to be attached but it wos'nt. I called as recommended if not satisfied with service but got the machine . asked for callback but got none. worst service call i ever got.
Not Recommended
BRIANNA H. from Atlantic Hyundai responded on 10/22/2018 10:09 AM

Matt,

Thank you so much for your feedback! Atlantic Hyundai Service appeciates your business, please continue to work with John Grosso for all of your future service needs.

:)

Employees worked with
JG
JOHN J GROSSO
ED
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Edward D.
Port Washington, NY
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car Repairs
John Grisso is the best! He handled my car’s repair issues in a very professional manner.
Recommended
ASIA R. from Atlantic Hyundai responded on 10/17/2018 04:13 AM

Thank your such great feedback! We strive to provide our customers with five star service. We are glad to see your experience went well and look forward to working with you for years to come at Atlantic Hyundai. 

Employees worked with
JG
JOHN J GROSSO
MB
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Mark B.
Islandia, NY
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I brought my car in for a routine oil change and complimentary detail and i was impressed. My car came out looking immaculate!!! Two thumbs up for the service provided.
Recommended
BRIANNA H. from Atlantic Hyundai responded on 10/01/2018 07:02 AM

Mark,

Thank you so much for your feedback! Atlanric Hyundai service appreciates your business, please continue to work with John Grosso for all of your future service needs.

:)

Employees worked with
JG
JOHN J GROSSO
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